Toshiba laptop will not start up

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My daughters laptop is a Toshiba Satellite and it was very slow. I ran windows defender and after completion it said there was one critical error, so I got rid of it and now on switching it on, it only displays a black screen with a cursor and nothing else. Can anyone please help?

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What version of Windows are you using?

Can you start from the Windows DVD and run "start-up repair"?
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Hi, the laptop is on Windows 7 and we do not have any repair discs as it was all set up when we bought it.If you power on and press the F8 button it gives a message to start up in safe mode.after selecting this, it just goes to the blank screen with the cursor.
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Hi

I suggest you restore to factory settings.

Good luck
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Hi, thanks for advice and I will try later and let you know if successful.

Regards nudger
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Hi and thanks a lot for the info provided. After much consideration and pondering over what to do next I have decided that I really do not have the confidence or the expertise to attempt this fix so I will be enlisting the assistance of a local computer shop to hopefully restore it most likely in less than half the time than it would take me!

Thank you again and keep up the good work.
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11,120 > nudger
Thanks for letting me know.