External hard drive is seen in device manager but can't use it

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Grito - Aug 22, 2015 at 04:03 AM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Aug 23, 2015 at 12:23 PM
Hello,





I want to know about my laptop.
When I inserted an external hard drive in windows, it shows the blue light in hard drive and I checked in device manager whether it is shown or not. It can be seen in device manager but not in "My computer". When I entered "My Computer", I can't find my hard drive and auto run is also not come out. I heard the sound when I plugged it in like the way we hear when we plug USBs.

1 response

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Aug 23, 2015 at 12:23 PM
Did you try the drive on a different computer?

It appears that the drive has failed and needs to be replaced.

Good luck
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