Can't view Linksys router web page WRT54G [Solved/Closed]
GGameBoy - - Latest reply: Neil - Aug 25, 2010 at 10:30 PM
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20/24 replies
Best answer
I've had the same problem with my router off and on for the two years that I've owned it.
It has nothing to do with the computer / laptop / ipod touch / whatever you are trying to connect with. (As long as it has a normal web browser with scripting - I've noticed the Sony PSP can't load the setup, because it does no scripting.) I have a home network with a variety of devices attached, both through cables and through wireless.
The problem is inside the router. The setup pages are WEB pages, and are being served from a web server inside the router. The setup is made up of web pages with names like this:
http://192.168.1.1/
http://192.168.1.1/index.tri
http://192.168.1.1/basic.htm
http://192.168.1.1/DDNS.htm
http://192.168.1.1/WanMAC.htm
http://192.168.1.1/Routing.htm
Now if I do a complete reset of the router, following the manufacturer's instructions, then I can access those setup pages at 192.168.1.1.
As time passes (months), if I log in to those setup pages, I notice that the pages begin to degrade. Buttons are missing. The layout becomes screwed up. I've seen previous posters mention this earlier in this thread. Strangely the router continues to work just fine. It has no other problems, it just begins to lose it's ability to serve up it's own setup web pages.
Eventually, the setup pages will not load up at all. That is where I am at today. I am plugged directly into the router, and when I try to load up the setup it says
The connection has timed out
The server at 192.168.1.1 is taking too long to respond.
Now, I know if I completely reset the router and go through the initial setup again, it will work fine for a few months. I've been through this before, probably about four times in two years.
Why is it doing this? I do not know. I suspect there are defects in the hardware or software, because of the regularity of the problem. I wish Linksys offered an easy-to-find solution, but I am not able to find. it.
It has nothing to do with the computer / laptop / ipod touch / whatever you are trying to connect with. (As long as it has a normal web browser with scripting - I've noticed the Sony PSP can't load the setup, because it does no scripting.) I have a home network with a variety of devices attached, both through cables and through wireless.
The problem is inside the router. The setup pages are WEB pages, and are being served from a web server inside the router. The setup is made up of web pages with names like this:
http://192.168.1.1/
http://192.168.1.1/index.tri
http://192.168.1.1/basic.htm
http://192.168.1.1/DDNS.htm
http://192.168.1.1/WanMAC.htm
http://192.168.1.1/Routing.htm
Now if I do a complete reset of the router, following the manufacturer's instructions, then I can access those setup pages at 192.168.1.1.
As time passes (months), if I log in to those setup pages, I notice that the pages begin to degrade. Buttons are missing. The layout becomes screwed up. I've seen previous posters mention this earlier in this thread. Strangely the router continues to work just fine. It has no other problems, it just begins to lose it's ability to serve up it's own setup web pages.
Eventually, the setup pages will not load up at all. That is where I am at today. I am plugged directly into the router, and when I try to load up the setup it says
The connection has timed out
The server at 192.168.1.1 is taking too long to respond.
Now, I know if I completely reset the router and go through the initial setup again, it will work fine for a few months. I've been through this before, probably about four times in two years.
Why is it doing this? I do not know. I suspect there are defects in the hardware or software, because of the regularity of the problem. I wish Linksys offered an easy-to-find solution, but I am not able to find. it.
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I have been experiencing the same problems for over a year. The issue(s) mysteriously worked itself out and the router working fine for several months, then it suddenly stopped working again and this is where I am today. Rhe router continues to work fine as long as my PC is hardwired to it, allowing no wireless devices to have access. I can go online from this one PC, however, I cannot login in or it lets me in but cannot load it's own setup web pages to view configuration or refresh.
Hey guys,
I was faced with similar problem, that the page 192.168.1.1 can't seems to load properly. After surfing the net in search for solution, I finally got the answer! Now I can access the page without problem.
The problem is likely due to router firmware issue. This is what you can do.
1) Go to http://www.linksysbycisco.com/APAC/en/support to search for your router model, and download the latest firmware
2) Go to http://www.idealinternet.co.uk/restore-linksys-firmware.tpl and download the linksys-tftp.exe available on that page
3) Run the linksys-tftp.exe program. Key in the details as below:
Server : 192.168.1.1
Password : admin
File : <look for the firmware file that you had download earlier>
4) Click Upgrade
5) You should be able to see the progress bar that shows upgrading in process and eventually, it will show a message that firmware had been upgraded
6) After that, try going to the page 192.168.1.1 . Leave the username blank and key password as admin
7) The page should load nicely after the firmware had been upgraded successfully!!
Hope the above works for you guys!!
I was faced with similar problem, that the page 192.168.1.1 can't seems to load properly. After surfing the net in search for solution, I finally got the answer! Now I can access the page without problem.
The problem is likely due to router firmware issue. This is what you can do.
1) Go to http://www.linksysbycisco.com/APAC/en/support to search for your router model, and download the latest firmware
2) Go to http://www.idealinternet.co.uk/restore-linksys-firmware.tpl and download the linksys-tftp.exe available on that page
3) Run the linksys-tftp.exe program. Key in the details as below:
Server : 192.168.1.1
Password : admin
File : <look for the firmware file that you had download earlier>
4) Click Upgrade
5) You should be able to see the progress bar that shows upgrading in process and eventually, it will show a message that firmware had been upgraded
6) After that, try going to the page 192.168.1.1 . Leave the username blank and key password as admin
7) The page should load nicely after the firmware had been upgraded successfully!!
Hope the above works for you guys!!
Hi All- just Googled and got this thread.
I'm having similar issues with an old Netgear router and a Senao AP, and to me the prob seems to be linked to the OS, not the browser or router. And the problem seems to "update" itsself into older OS's as it goes. Same symptoms- missing buttons, etc, or I get the complete page but when I enter changes (like login details from another ISP) then the router just crashes.
Problem first noted on my desktop under Windows 7 (build 7000) and FF, confirmed with IE and Chrome. Windows firewall and AVG AV
Then tested on Laptop with same OS, security and browsers, same result.
Tested on both machines and all 3 browsers with firewall and AV disabled, same result
Booted Desktop to XP SP3 with ZoneAlarm and AVG and tested fine under all 3 browsers
Booted Laptop to Vista Home Premium with ZA and AVG, tested fine in all browsers
Since then I have gone to Windows 7 build 7100 and dropped the AVG in favour of Avast. No change.
My Laptop under Vista can now no longer access the devices correctly. I have changed nothing but auto updates are activated.
I accidentally broke the XP install on my desktop so reinstalled it- not as dual-boot but as a Virtual Machine under Win 7 (7100) As a clean install of XP SP3 it worked fine, but auto-updates has now made it not access the devices correctly.
I have also tried an old version of FF (2.0) with updates disabled in these 4 environments without success.
My daughter's machine (XP SP3, FF, AVG, ZA) still works fine
I'm having similar issues with an old Netgear router and a Senao AP, and to me the prob seems to be linked to the OS, not the browser or router. And the problem seems to "update" itsself into older OS's as it goes. Same symptoms- missing buttons, etc, or I get the complete page but when I enter changes (like login details from another ISP) then the router just crashes.
Problem first noted on my desktop under Windows 7 (build 7000) and FF, confirmed with IE and Chrome. Windows firewall and AVG AV
Then tested on Laptop with same OS, security and browsers, same result.
Tested on both machines and all 3 browsers with firewall and AV disabled, same result
Booted Desktop to XP SP3 with ZoneAlarm and AVG and tested fine under all 3 browsers
Booted Laptop to Vista Home Premium with ZA and AVG, tested fine in all browsers
Since then I have gone to Windows 7 build 7100 and dropped the AVG in favour of Avast. No change.
My Laptop under Vista can now no longer access the devices correctly. I have changed nothing but auto updates are activated.
I accidentally broke the XP install on my desktop so reinstalled it- not as dual-boot but as a Virtual Machine under Win 7 (7100) As a clean install of XP SP3 it worked fine, but auto-updates has now made it not access the devices correctly.
I have also tried an old version of FF (2.0) with updates disabled in these 4 environments without success.
My daughter's machine (XP SP3, FF, AVG, ZA) still works fine
Guys,
I've had the same problem also. I could always connect when I was using Internet Explorer 6, but once I updated to IE 7, I could not acces the WRT54G's login page. Oh I got the login window and put in my username and password but it would not display the pages after that. I then read online (back then) that this was due to IE 7 not being compatable with the WRT54G router. I found this after Google-ing the problem, although I can't find those references anywhere today with Google. Anyway, I uninstalled IE7 to get back to IE6 and had no problem accessing it anymore. Then I reinstalled IE7 again. Now that I have IE8 & I can't get to it at all, I am looking for older versions of Opera or other browsers (I've tried the latest versions of Firefox 3.5.5, Opera 10, Safari 4.0.4, Internet Explorer 7 & 8, Avant Browser 10.1.023, and Aw2 Explorer 7, none of which work) to see if one works, because I'm surely not going to uninstall IE8 to go all the way back to IE6 to make it work everytime. If anyone knows which version of what browser works, maybe we can post this workaround for everyone to use. Linksys/Cisco sure isn't posting anything at all about (shame on them). If I find out anymore, I will post it.
artjamz2
I've had the same problem also. I could always connect when I was using Internet Explorer 6, but once I updated to IE 7, I could not acces the WRT54G's login page. Oh I got the login window and put in my username and password but it would not display the pages after that. I then read online (back then) that this was due to IE 7 not being compatable with the WRT54G router. I found this after Google-ing the problem, although I can't find those references anywhere today with Google. Anyway, I uninstalled IE7 to get back to IE6 and had no problem accessing it anymore. Then I reinstalled IE7 again. Now that I have IE8 & I can't get to it at all, I am looking for older versions of Opera or other browsers (I've tried the latest versions of Firefox 3.5.5, Opera 10, Safari 4.0.4, Internet Explorer 7 & 8, Avant Browser 10.1.023, and Aw2 Explorer 7, none of which work) to see if one works, because I'm surely not going to uninstall IE8 to go all the way back to IE6 to make it work everytime. If anyone knows which version of what browser works, maybe we can post this workaround for everyone to use. Linksys/Cisco sure isn't posting anything at all about (shame on them). If I find out anymore, I will post it.
artjamz2
I had the same problem too.. it happened just a few weeks ago. last month I still can access my router linksys.
i'm using that router for my office network. I think there is some kind of viruses, trojan, or worm infected one of workstation in my office, because I checked every computer on the network, and I found there is one computer that has send and receive packets more than 1,000,000,000bytes in just a few minutes. Is there any idea what was happened ? thanks.
i'm using that router for my office network. I think there is some kind of viruses, trojan, or worm infected one of workstation in my office, because I checked every computer on the network, and I found there is one computer that has send and receive packets more than 1,000,000,000bytes in just a few minutes. Is there any idea what was happened ? thanks.
I had this problem with a WPN824v2 it was down to the DHCP. I used the URL http://192.168.1.1/LAN_lan.htm changed the LAN IP to 192.168.0.1 and disabled the DHCP server, reset the NIC card to 192.168.0.2 GW 192.168.0.1 hit the URL http://192.168.0.1/LAN_lan.htm with the changed IP then set the LAN back to 192.168.1.1 and reenable the DHCP. Seemed to have worked.
Damian
Damian
HI Artjam
I've had no success with older versions of browsers, but older versions of Windows work fine.
I have now created 2 identical virtual machines running clean installs of XP Home SP3, IE7, FF3.5, Avast AV and Windows firewall. I disabled updating on one, and let the other one update itself. They both worked at first, but now the updated one is "broken"
Add this info to my post above and you get:
XP Home SP3 not updated- ok (2 physical machines plus a VM)
XP Home SP3 updated- not ok (2 physical machines plus a VM)
Vista Home Premium SP1 not updated- ok (1 machine)
Vista Home Premium SP1 updated- not ok (1 machine)
7 Ultimate (Build 7000)- not ok (2 machines)
7 Ultimate (Build 7100)- not ok (2 machines)
So a clean install of XP or Vista in a VM will work for you. Of course it's a workaround, but I'm not an IT professional and I have no idea what has changed to make it so.
When it works, it works with any firewall (M$ or ZA), any AV (AVG, Avast) and any browser (IE7, IE8, FF2, FF3, FF3.5, Chrome. It also works with both my devices (Netgear router, Senao AP)
When it doesn't work, it doesn't work with any of the above or even with all security disabled. The way to make it not work is to have an updated OS. That's the common denominator, tested to death.
I've had no success with older versions of browsers, but older versions of Windows work fine.
I have now created 2 identical virtual machines running clean installs of XP Home SP3, IE7, FF3.5, Avast AV and Windows firewall. I disabled updating on one, and let the other one update itself. They both worked at first, but now the updated one is "broken"
Add this info to my post above and you get:
XP Home SP3 not updated- ok (2 physical machines plus a VM)
XP Home SP3 updated- not ok (2 physical machines plus a VM)
Vista Home Premium SP1 not updated- ok (1 machine)
Vista Home Premium SP1 updated- not ok (1 machine)
7 Ultimate (Build 7000)- not ok (2 machines)
7 Ultimate (Build 7100)- not ok (2 machines)
So a clean install of XP or Vista in a VM will work for you. Of course it's a workaround, but I'm not an IT professional and I have no idea what has changed to make it so.
When it works, it works with any firewall (M$ or ZA), any AV (AVG, Avast) and any browser (IE7, IE8, FF2, FF3, FF3.5, Chrome. It also works with both my devices (Netgear router, Senao AP)
When it doesn't work, it doesn't work with any of the above or even with all security disabled. The way to make it not work is to have an updated OS. That's the common denominator, tested to death.
============================================================
Hello folks!
I was experiancing the same problem, and I landed here from a google search.
Gotta love google.
After skimming the posts, I decided to try a different browser.
I use IE & Google crome, so I did not have to install anything.
Well sure enough, the page loaded fine with Google Chrome.
Gotta love google.
Download it, and config your router with no worries.
http://www.google.com/chrome
I hope this helps!
================================================
Hello folks!
I was experiancing the same problem, and I landed here from a google search.
Gotta love google.
After skimming the posts, I decided to try a different browser.
I use IE & Google crome, so I did not have to install anything.
Well sure enough, the page loaded fine with Google Chrome.
Gotta love google.
Download it, and config your router with no worries.
http://www.google.com/chrome
I hope this helps!
================================================
GGameBoy I had exactly the same problem and it is very frustrating. I am running XP Pro and not Vista so I hope I can help. Are you running ZoneAlarm? If so add your router ip address (192.168.1.1) to the site list under the privacy section. Allow it to set cookies, run mobile code, etc..... I set everything but third party cookies to enable. The page then showed fine. Please let us know if this worked or not.
Cheers!
Cheers!
MAKE SURE you are NOT using ANY IE InPrivate filtering at all. The pictures that the users here have linked look EXACTLY like the problem I discovered. Disabling InPrivate filtering on IE does NO GOOD, the pages still WILL NOT LOAD PROPERLY. I do not know which filter IE picks up that stops these pages from loading correctly, my ONLY way around this was to delete ALL InPrivate / Ad filters. If someone finds out which ad filter is specifically doing this please let me know.
Hey guys,
For those of you still having issues displaying your Linksys Gateway page, there may be a much simpler solution than fiddling with internet scripting/security and firmware rollback options. Simply connect your router to your PC/Laptop using a spare Cat-5 cable, and then try launching 192.168.1.1 again to access your gateway page. The page should display correctly since it isn't being filtered through an intermediate (I.E., Firefox, Chrome, Safari, etc) and displaying directly from the router's firmware itself. At least that's what makes sense to me since I'm not an IT or programming expert.
Try it, and I think you may just be pleasantly surprised by the results.
For those of you still having issues displaying your Linksys Gateway page, there may be a much simpler solution than fiddling with internet scripting/security and firmware rollback options. Simply connect your router to your PC/Laptop using a spare Cat-5 cable, and then try launching 192.168.1.1 again to access your gateway page. The page should display correctly since it isn't being filtered through an intermediate (I.E., Firefox, Chrome, Safari, etc) and displaying directly from the router's firmware itself. At least that's what makes sense to me since I'm not an IT or programming expert.
Try it, and I think you may just be pleasantly surprised by the results.
Hello,
I am unfortunately having the same problem as Gameboy. I cant seem to view the full admin page once I log in.
I honestly cant remember the last time I had to log in into my router, so I can't say for certain what programs/updates have been installed since the last proper log in session. I don't have Zone alarm right now, but I did have it a while back and I was able to view the router web page fine. Also, I have avast and I did add in a url exception (httP://192.168.1.1) but it didn't change anything, and I know that I was able to log in fine previously with avast running, since i've been using this program for a while now. Its really irritating cause I cant configure anything in my router, and I did try to reset the router manually by pressing the reset button for 30 sec, and I also tried to turn everything off (power, computer, disconnect everything and reconnect) but didnt make a difference. I have updated the firmware once before (long time ago), but I was able to log in fine even after the update, so im not sure what caused this.
Im running Xp pro, and here is a pic of how the admin page looks like when I log in.
Any help would be much appreciated, thanks in advance..
http://h.imagehost.org/0968/wrt54g_admin_page.jpg
I am unfortunately having the same problem as Gameboy. I cant seem to view the full admin page once I log in.
I honestly cant remember the last time I had to log in into my router, so I can't say for certain what programs/updates have been installed since the last proper log in session. I don't have Zone alarm right now, but I did have it a while back and I was able to view the router web page fine. Also, I have avast and I did add in a url exception (httP://192.168.1.1) but it didn't change anything, and I know that I was able to log in fine previously with avast running, since i've been using this program for a while now. Its really irritating cause I cant configure anything in my router, and I did try to reset the router manually by pressing the reset button for 30 sec, and I also tried to turn everything off (power, computer, disconnect everything and reconnect) but didnt make a difference. I have updated the firmware once before (long time ago), but I was able to log in fine even after the update, so im not sure what caused this.
Im running Xp pro, and here is a pic of how the admin page looks like when I log in.
Any help would be much appreciated, thanks in advance..
http://h.imagehost.org/0968/wrt54g_admin_page.jpg
I currently have the same problem after upgrading to the latest FW on my BEFSR81. The only thing that works for me is to keep reloading the page until I get the whole page, then stop the browser before the router can reset the connection. It's a kludge, but it works. I am running Win7 64bit and Firefox 3.6.8. I should never have upgraded the FW...
hi guys
i was peeved at this problem.couldnt see the full router page through remote desktop or via the page itself.running home server.then it came to me....firefox is a good idea.but to use the ie you already have try going into internet options.security.if you have custom level then go into security tab and enable scripting.hope it helps you lot.
b
i was peeved at this problem.couldnt see the full router page through remote desktop or via the page itself.running home server.then it came to me....firefox is a good idea.but to use the ie you already have try going into internet options.security.if you have custom level then go into security tab and enable scripting.hope it helps you lot.
b
When I try to load my router page I get the "Internet Explorer cannot display the webpage" error (IE7). It started in the summer, and then it magically fixed itself. Now its doing it again. I also tried with Google Chrome but had the same problem. I called Linksys several weeks ago, and they recommended a hard reset of the modem. I haven't done that yet; I'm afraid if I do and it doesn't work, none of my wireless devices (computers, iPod Touches, XBox, etc.) will work anymore (as the network password would be reset and I wouldn't be able to get to it). It sounds from this forum that that would only be a temporary fix anyway. Anyone have any luck getting Linksys to replace the modem?