Computer shuts down when connect Modem and run internet
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Jahangir Alam
-
Oct 31, 2016 at 05:01 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Oct 31, 2016 at 06:07 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Oct 31, 2016 at 06:07 AM
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1 response
R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
155
Oct 31, 2016 at 06:07 AM
Oct 31, 2016 at 06:07 AM
Hi Jahagir Alam,
Could you please give us some more details about the issue? Does the PC shuts down or it restarts while you are using it? Why do you use a USB cable to connect your modem to your PC? Could you try with an Ethernet cable?
I strongly recommend you to download a tool that measures the PC temperature and check if your PC is facing some overheating issues. Sudden PC shut downs may indicate a Power supply problem too. Do you have the option to check the PC with another PSU?
Additionally run the Command Prompt as an Administrator and type the command:
sfc /scannow
It would be wise to backup all important data, because you may need to reinstall the OS if all other troubleshooting methods fail.
Hope this helps
Could you please give us some more details about the issue? Does the PC shuts down or it restarts while you are using it? Why do you use a USB cable to connect your modem to your PC? Could you try with an Ethernet cable?
I strongly recommend you to download a tool that measures the PC temperature and check if your PC is facing some overheating issues. Sudden PC shut downs may indicate a Power supply problem too. Do you have the option to check the PC with another PSU?
Additionally run the Command Prompt as an Administrator and type the command:
sfc /scannow
It would be wise to backup all important data, because you may need to reinstall the OS if all other troubleshooting methods fail.
Hope this helps
