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Laptop not booting

Ask a question Debbie - Last answered on Jul 10, 2017 at 04:37 AM by Ambucias
Hello,
My Toshiba satellite C55-C-1M8 is not booting up. Need help please.



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Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
Debbie- Jul 10, 2017 at 01:55 AM
Did what you said. Has opened onto Toshiba screen, but has remained on this screen with dots moving in a circle.
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Debbie- Jul 10, 2017 at 02:36 AM
It goes to repairing and diagnosing computer but it won't let me do anything when I choose a troubleshooting option. It all comes back as a fault.
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Hi Debbie

If you have not created a recovery disk, you may need to reset your Toshiba to factory settings, unfortunately, all of your data will be lost.
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