Can ping but can't browse

laurad - Jul 10, 2008 at 03:33 PM
 Zammo76 - Apr 21, 2013 at 06:48 AM

I have a problem where I can ping websites but I can't browse, UNTIL I tried turning off Zonealarm and now I can browse absolutely fine! I'm guessing the problem arose from a Zonealarm update. How do I fix this so I can turn Zonealarm back on and still browse?


9 responses

Dec 1, 2008 at 10:09 AM
I'm stunned. Everything was fine. I did a windows update. Then I could ping but not browse the internet. Exactly the same as everybody else. I've just turned off Norton and it's fine. I've been down over a week !!!!!!!!!!!!!!!!!!!
This fixed a clients computer, Win7 Home. Had tried everything else with no sucess. Thanks again.
I can confirm that this happened with Avast Antivirus but I had to uninstall it to get back online.. Disabling did nothing! Good work Microsoft.