i have acer 5100 and I can't use the keyboard and the mouse (in os and out of it) so I can't boot and do a safe mode and tryed to but usb keyboard and it's dsnt work ... sooo anyone can help me plz ?
for those who have no keyboard / mouse etc.... take the big cover of the bottom that covers the memory / cpu etc...
then remove the ram and you will see a jumper named "J2" cross this with a flat screwdriver then turn your machine on. This will reset the bios, Hopefully this will reset the keyboard etc.... However this did not work for me but did reset the bios.
I then inserted a usb pcmcia and was able to use a usb keyboard, I then downloaded the latest bios update and installed it.
yip he machine has worked mint with no problems for over 6 months!!!
This is a bios problem that acer no about but is easilly sorted with an update "if you can use your keyboard!!!"
tried everything; remove the HD and boot, still no access to the keyboard, I bought a pcmcia USB 2.0, but I don't know how to install it because I don't have keyboard and touchpad. I tried every boot cd but I can only have access to keyboard and touchpad in linux ubuntu 6.10, and I can't install wine to run the bios update...
It has nothing to do with a bad hard drive. It's a software issue. There's apparently an update from Microsoft that causes the touchpad and keyboard to stop responding. There is supposedly a fix on Acer's website for this. Anyone have a link to it??
have the same problem than u all, done everything u said and nothing. bought a new HD, tried to boot without HD, but still no keyboard, mouse or USB, I only have all this with linux ubuntu 6.10 I think, can't install wine to emulate windows and update the bios, i'm desperate!!!
i have the exact problem.
i forgot the gel tube beside the heat. then I fell as sleep. after that I saw something bad on the screen, I just turned off by the button. I started it again and I could not use the keyboard and mouse and usb. I thought the problem caused because I forgot the gel tube beside the heat, the heat could not come out and something got burn inside.
i went to a store to fix. they told me I have to replace a new mother board. it cost me too much money. right now I put it at home. but i'm not sure the problem on the motherboard. i'm trying to get some information before I sell it.
give me some ideas plz !
I have an Acer Apsire 5515 and on the rare occasion my keyboard doesn't work, even with a restart, I just shut it down and remove the battery for about 30 sec. to a minute. Every time after I do that it reads the keyboard and works just fine. I don't know if that will help you but taking a laptops battery out (while turned off) always seems to help a lot of problems.