Wd passport 500gb not recognized any more

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mapuia - Oct 5, 2010 at 08:18 AM
 raikul - Dec 16, 2011 at 10:16 AM
Hello,
i bought wd passport 500gb and use for more then 3 months... inside my passport I have put everything about my office files.. now when I connect 2 my computer is was detected and give me a message ready to use, but the drive was vanish and it becomes useless, replacing the device is not hard but the most important thing is the data inside the hard-disk..... I can't lost the data or else i'll get fired from my office plzzz help me plzzzzz


3 replies

jack4rall
Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020

Oct 5, 2010 at 08:37 AM
Hello,

Try this 1.

Click on Start --> Run ---> type diskmgmt.msc and click on OK.

Right-click on wd passport Drive --> Select "Change Drive Letter and Paths..." --->

Click on "Add" button ---> Select your drive letter and click on OK.

Note : If the drive letter is already assigned, then try changing the drive letter

by clicking on "Change" button instead of "Add" button in the above step.

If the problem still exists then

Click on Start --> Run --> type regedt32 and click on OK.

Registry Editor will be opened.

First backup your registry by going to File --> Export.

At the left side navigate to this location

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-

E325-11CE-BFC1-08002BE10318}

If you see any upperfilter or lowerfilters at the right side delete it.

Good Luck.
12
Thak you. This fixed my problem
0