i bought wd passport 500gb and use for more then 3 months... inside my passport I have put everything about my office files.. now when I connect 2 my computer is was detected and give me a message ready to use, but the drive was vanish and it becomes useless, replacing the device is not hard but the most important thing is the data inside the hard-disk..... I can't lost the data or else i'll get fired from my office plzzz help me plzzzzz
I can't answer the USB issue, but the case can be disassembled and the drive can be daisychained in another system using the IDE connector and powersupply connection. This should be done by someone that knows computer basics. The data is there, but not accessable by USB. Note: One of the indented dots on the WD case has a #1 phillips screw that must be removed, and a flex plastic retainer that must be depressed (on both ends of the case) to disassemble the unit. I just rescued data for a customer using this proceedure.
The USB. Hopefully you used the USB notifier in the TSR area to disconnect the drive. If you didn't, the usb connector may be fried.
Hope this helps.