Error message when sending an email to a specific address

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Jeanf57 Posts 3 Registration date Tuesday March 31, 2015 Status Member Last seen April 1, 2015 - Mar 31, 2015 at 05:13 PM
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Apr 1, 2015 at 05:13 AM
Hello,
When I send an email to a couple of addresses, from Outlook, I receive the following message:
"Delivery to the following recipients was aborted after 0 second(s):"
However, when I send the same message to the same person from my iPhone, the receipient does get the email.
Is there a setting that I should look at?
Thanks
Jean-François Heitz

1 reply

Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,240
Mar 31, 2015 at 05:31 PM
Hello Jean-François

I assume that you referring to Office Outlook and not to Outlook.com.

You should check Outlook account for the smtp configuration, ensure it is the correct one for your Internet Service Provider. Look at your account configuration.

If it is okay, the isp smtp server may be out of whack and you should give them a call.

Bonne chance et bonne soirée
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Jeanf57 Posts 3 Registration date Tuesday March 31, 2015 Status Member Last seen April 1, 2015
Mar 31, 2015 at 05:45 PM
Merci!
My ISP smtp server is working fine; I may not have been clear, sorry.
It's when I send a message to the following addresses "deletedbenaroya.com" and "deleted@benaroya.com" that I get the error message (aborted), but they receive my emails when I send them from my iPhone.
Also, all emails to all other receipients go through without me receiving error messages.
So...any other hint?....
Merci
Jean-Farncois
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Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,240 > Jeanf57 Posts 3 Registration date Tuesday March 31, 2015 Status Member Last seen April 1, 2015
Mar 31, 2015 at 06:31 PM
Yep I have another hint.
The problem resides with benaroya
You should contact their network administrator.
For security reason, I have deleted the e-mail addresses which you have mentioned.
What happens when you try to send an e-mail to their contact general@benaroya.com
Regards
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Jeanf57 Posts 3 Registration date Tuesday March 31, 2015 Status Member Last seen April 1, 2015 > Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021
Apr 1, 2015 at 02:10 AM
I sent a test mesage to general@benaroya.com and got the same error message, so I asked somebody at the IT department of Benaroya.com to contact me.
I'll keep you posted.
Thanks!
JFH
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Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,240 > Jeanf57 Posts 3 Registration date Tuesday March 31, 2015 Status Member Last seen April 1, 2015
Apr 1, 2015 at 05:13 AM
Great!
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