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Saturday August 8, 2015
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Monday September 1, 2014
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i start up the computer,a gateway,on windows 7, the gateway logo comes on, then the windows logo, then it goes to a black screen, I still have my mouse. what do I do?

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3606
Registration date
Monday September 1, 2014
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Member
Last seen
February 20, 2017
152
Hi Nakedk,

I would recommend you to open the Task Manager and open the processes tab. End the explorer.exe process. Click on File ? New Task and write explorer.exe in the line. Click OK. Is there any change? I would recommend you to search your video card's manufacturer's web page for some driver updates.

Hope this helps