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nakedk23
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1
Registration date
Saturday August 8, 2015
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August 8, 2015
- Aug 8, 2015 at 08:32 PM
R2D2_WD
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3606
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Monday September 1, 2014
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February 20, 2017
- Aug 10, 2015 at 06:16 AM
i start up the computer,a gateway,on windows 7, the gateway logo comes on, then the windows logo, then it goes to a black screen, I still have my mouse. what do I do?

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R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
151
Aug 10, 2015 at 06:16 AM
Hi Nakedk,

I would recommend you to open the Task Manager and open the processes tab. End the explorer.exe process. Click on File ? New Task and write explorer.exe in the line. Click OK. Is there any change? I would recommend you to search your video card's manufacturer's web page for some driver updates.

Hope this helps
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