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Aspire one wont boot, even the bios dont show [Solved/Closed]

Ask a question bogs - Last answered on Nov 29, 2012 at 08:08 AM
Hello,
I have a new aser aspire one with intel atom and 1.5 g of ram. I tried to install a panda anti virus in to it. rebooted after the system ask me to but after that all I can see if a black screen. I tried to to turn it on and off but even the bios wont start. what can I do to fix this? tnx
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thank you for this info. it worked for me. I too had 1.5gb of ram that took me 2 days to install.... I am not kidding. like 6 hours over 2 days. further, since my AA1 died... I was forced to use a 1999 imac with os classic- 9.2.2. first problem I had was to actually find an unzip software that old... for the above files come in .zip format. the next thing is, there are 3 exe files once you DO unzip the flashing bios. 1 of htem seems incorrect, so it was by fluke I put the correct one of the 2 on the stick... that wasunclear in the instructions as none of the files are actually named flashit.exe it was something like flashtester.exe that I put in & worked...then I had issues initializing the 16gb stick. I did it however and successfully flashed the AA1. the process itself-flashing took less than 1 minute, I had been f***ing around to find the unzip app and to erase the USB for the past 2 hrs. now it works, thank you once more
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Piece of crap I never should have purchased...trying to save a buck instead of buying a Dell. I guess you get what you pay for. It died the second week I got it, the first week, the battery chord went out-waited a week to buy another off ebay and then the whole system just died. Tried to get a refund, but they insist I send it in (with my own money) to get it repaired. Piece o crap!
abenaton- Jan 18, 2009 at 01:03 PM
It really looks like YOU are the weak link in this chain of issues.
Your vocabulary equals your incompetence.
Your incompetence equals your violence.
I wish Acer not to have too many dumb custumers like you !
They can probably survive without your pennies.
WE can CERTAINLY survive without your comments.
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OMG ... I was completley distraught. I bought my ACER ASPIRE LAPTOP 6 months ago when I was trveling in italy ,im in austarlia. I use it to run my online game ; » http://www.themafiawarz.eu - and has all my files.

When I got the black screen o death I first am here to the boards finding nothing I was further distraught..

I AM HAPPY TO TELL YOU MY FRIENDS, that I am typing this on my lil baby

Heres what you do....

* you need usb disk drive
* a second computer with internet access (can be work cafe friends place)
* a file you can download from acer or search yourself called ZGIA32.zip

Format your drive in fat (*note I tried fat as directed in a number of manuals though then tried fat32 and it worked then though suggest you try fat first *shrug)

open zip file and copy 3309.fd and the fla.exe to the usb stick

rename 3309.fd to ZGIA32.fd

Turn off your laptop making sure that both battery and power supply is plugged in and attach the usb stik/drive.

hold down FN and ESC keys and press the power button, continue to fold FN and ESC keys for 7-10 secs then release - at this point the power light should be blinking and you should still have the black screen of death.

press the power button once while its blinking - this will initiate a bios update * DO NOT PUSH ANYTHING AFTER THIS

After 2 mins the aspire should reboot itself , wait for about 7mins if it dosent before rebooting manually

Took me three attempts as I just wasent doing something right though TA DA!!!!!

and I still have my files. yeah team take this and run, hope you havent spent money yet
charls- Apr 30, 2010 at 10:55 AM
where can I download the ZGIA32.zip?
Frenchie- May 2, 2010 at 04:16 AM
Wow!! thanks a million. Just done that, and it worked and re-booted. Just as well I search for the problem on the internet instead of pulling the whole thing apart. Thank you SO much!!!
GodisGood- May 7, 2010 at 03:32 PM
Thank you Thank you Thank you! To anyone out there that has been trying and it's not working...please keep trying. I have been trying for about 2 hours and finally I re-formatted my USB to a FAT32 and it finally worked. So so sooooooooooo grateful. (Thank you God, because you know that I couldn't afford this right now!)
brenl101- Jun 23, 2010 at 11:19 PM
Now What Im Wondering Is What If It Keeps Blinking and Absoloutley Nothing Happens?
john- Jun 30, 2010 at 04:30 PM
i did it and it worked but now its stuck at the windows startup screen! what can I do now?
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A very big thankyou for the flashing bios advice. It worked. I like my wee Acer... I have owned dozens of computers and I have had gliches with all of them... It is great to find such a simple solution to what appeared to be a dramatic problem (no power). I wonder if I corrupted the bios by removing the battery and power lead when occasionally it wouldn't stand by or power up properly? A fault of the Acer but one that I can live with.
Cheers!!
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* you need usb disk drive
* a second computer with internet access (can be work cafe friends place)
* a file you can download from acer or search yourself called ZGIA32.zip

Format your drive in fat (*note I tried fat as directed in a number of manuals though then tried fat32 and it worked then though suggest you try fat first *shrug)

open zip file and copy 3309.fd and the fla.exe to the usb stick

rename 3309.fd to ZGIA32.fd

Turn off your laptop making sure that both battery and power supply is plugged in and attach the usb stik/drive.

hold down FN and ESC keys and press the power button, continue to fold FN and ESC keys for 7-10 secs then release - at this point the power light should be blinking and you should still have the black screen of death.

press the power button once while its blinking - this will initiate a bios update * DO NOT PUSH ANYTHING AFTER THIS

After 2 mins the aspire should reboot itself , wait for about 7mins if it dosent before rebooting manually and that will power up easly and you can got files here http://support.acer-euro.com/drivers/downloads_gd.html TY
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I own Aspire one series model no. ZG5 and installed Avast 4.8 Professional and detect rootkit virus and need to boot time scan, when I restart the computer no BIOS display and also nothing dislplay on the screen. How can I fix this problem, can you help me please???
Pasanga- Jun 25, 2010 at 10:57 AM
jhon same problem for me also.. i've acer extenza 5630z.. what you did to fix this proble?...

my mail id Email Id removed for security
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I had the same problem
and its easy to fix -

Take it back to retail store and tell them the problem and they will send it the acer reapair centre
its a bastard when it does it I had to wait 3 week to be repaired
and a connection was loose.

I wasnt sure what.

Take back to retail centre for it to be sent back To The Acer Repair Centre (Reccomended)
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God bless you :)
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thx thx thx I dont know what I whold do without u guys god blass you all thx agien
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Me too! Black screen of death after owning it 5 mos. Just call Acer 866-695-2237 and tell them. They will send you a USB drive in about three days with 2 files, one called FLASHIT, the other ZG5IA32.fd. They include detailed instructions as follows: Plug AC in, insert USB drive, hold down the FN and Esc keys together while pressing power. When power light comes on, release the keys. Wait few minutes, lights will flash and it will reboot. Video back. Worked like a charm. You get to keep the drive.
Nickel- Nov 17, 2009 at 12:45 PM
Wow! Thanks for the info. Did it and lo and behold it worked!
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I had the same problem, about to try that link.
We should be teeling all our friends about how bad Acer's products are.
Hopefully no one will buy their affordable, but crappy computers, and maybe Dell or Toshiba will lower their prices. :)

I dont even know why my computer did it, I turned it off normally, went to turn it back on, and the screem was completely black!
Wowws- Jun 26, 2010 at 08:49 AM
Sorry You had this problem but I am also glad to hear you did. I have tthis problem 3 times at my wits end trying to figure the issues out. Was nice to see someone else had this problem and \i wasn't going nuts. \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\i never bought an acer before and never will again . I have always used \hp Computer never with any problems, This computer has crash 8 times since I purchased in January
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G'day all,

I upgraded my Acer Aspire ONE to 1.5Gb memory and it simply did not boot afterwards. I opened it up 3 times and double checked every single cable. I even started to do multimeter testing on all cables for power searches and damaged cables but no avail. I even put the old 512Mb memory back and still nothing. Then out of sheer frustration I started to Google and found the BIOS upgrade solution published here. I followed the instructions word for word and could not believe my eyes when my Aspire one simply just rebooted as if nothing was wrong in the first place. Many thanks for this!!!
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This worked for me also, held fn+esc, powered on - the activity light on the usb stick started flashing so I didn't press anything else. Shorty thereafter it rebooted and worked fine. - Thanks
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This works great.. I used the FAQ on the ACER web site the info is there with the BIOS link
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u r the best of the best :))) so easy,but now working :) I had the same problem :))) many many thanks
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If BIOS flash doesn`t help, probably the problem is not the BIOS. Try one of thies steps (info from aspire one service manual). I tried reseating memory module and it helped. I had to take my acer apart. Do it on your own risk.

1. Make sure that the internal display is selected. On this notebook model, switching between the internal display and the external display is done by pressing Fn+F5. Reference Product pages for specific model procedures.
2. Make sure the computer has power by checking at least one of the following occurs:
* Fans start up
* Status LEDs light up
3. Drain any stored power by removing the power cable and battery and holding down the power button for 10 seconds. Reconnect the power and reboot the computer.
4. Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn+F5 (on this model).
5. Disconnect power and all external devices including port replicators or docking stations. Remove any memory cards and CD/DVD discs. Restart the computer.
If the computer boots correctly, add the devices one by one until the failure point is discovered.
6. Reseat the memory modules (RAM).
7. Remove the drives.

I hope this will help someone.
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for me the problem is as follows:

the computer (running fedora) starts up fine. after the start up screen, the computer looks like it wants to go to the home screen but instead shows a black (or blank screen) with a cursor which I can move.

what's the problem with my acer aspire one???
danielle- Jan 17, 2009 at 09:14 AM
i also have this problem =[ I dont want to try that up there just incase I have to send it back =s x
Glacier Mints- Apr 15, 2009 at 03:19 AM
It sounds like a linux problem more than an acer. Try checking if it's launching a window manager by looking at your xinit.rc. You can find it in your home directory, so if your user name was nate, you would find it in /root/home/nate/.xinit.rc. and open it with nano /root/home/nate/.xinit.rc

The only words in the file should be exec=gnome or exec=KDE or exec=blackbox. If you installed the normal distribution of fedora, it should be gnome. If that line isn't in the file just type it in, then save it with ctrl + O</ital>. You can then exit with ctrl + X.

If that doesn't work, try pressing ctrl+alt+F2. This will take you out of the graphical display and into the background of your OS. From there it will ask you to log in. First login as root, then run the command startx.

If none of these methods work, I suggest you try the fedora forums.

Good luck :D
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I got the same problem with AA1 150 zg5
i checked the url provided, followed the instruction with stress :D and BINGO! Just like nothing'd happened!!!!!
thankssssss
darrencurry 3Posts Thursday January 15, 2009Registration date January 16, 2009 Last seen - Jan 16, 2009 at 04:19 AM
jesus my heart is broke over this mine wont work im new at computers can u break the sollution down 4me I have a second lap top I have a memory stick but I dont know how 2get the bios and the flashit on file and I dont know where 2 go from there, wats FAT
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worked perfectly for me - so pleased!!!

Not sure why it happened in the first place, although I suspect it might be because the battery ran out while it was hibernating. That must have happened before without corrupting the BIOS, though.

Anyway, seems to work fine.
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Have a new Aspire one 751h is the first 11.6" screen. Very nice. To enter the BIOS you need to press F2 right as the screen flashes blue as it is powered on. Can't hold it. You can also press F12 to choose other boot options, flash drive, usb cdrom, etc. Did not find a flash update for this model, if anyone does, please post. If you get a black screen message of no operation system, put everything back in the boot order and network boot options. Odd, not sure what it was, but working again now. Going to try Ubuntu remix next and then Win7.
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