In this FAQ you will learn how to regain access to your computer or laptop if you forgot your password, without having to reset it. You will also be able to do so without losing any data. Continue reading to get started.
Required Material
To get started, you will need three items: a USB key, a computer with internet access, and the computer for which you've forgotten the password. The 2nd and 3rd parts will be done on the accessible computer. The 4th and 5th parts will be on the computer you are trying to access.
Download and Install Lazesoft
Lazesoft is a program that allows you to recover your computer when you are unable to start it up. The program also allows you to make copies of your hard drive, recover passwords and other data, boot from a USB/CD, and more. You can download it
here:
Click on
Download Free Trial at the bottom of the screen to get the latest version of
Lazesoft Recovery Suite 4.3 Home Edition (Free):
A new page will open, click
Download Now again:
Select
Save File:
At the end of the download, click on the file you just downloaded. A window should open:
Select
I accept the agreement, and then click
Next:
Click on
Install:
After verifying that
Launch application was selected, click on
Finish.
Make Your USB Key Bootable
After the previous step, a window should open:
After inserting your USB stick into your computer, click
BURN CD/USB DISK:
Here, you must specify the operating system version of the other computer. Once done, click
Next:
Select
USB Flash, and choose the letter corresponding to your USB key. Then select
Start. If you do not know the letter, go check in your explorer window like this:
A window warning you that your USB drive will be formatted, and therefore you must have previously saved your data opens. If your key is empty, no problem, otherwise copy your files that are on your key elsewhere:
Click on
Yes. This message will appear, the operation will take a few minutes:
Then, click on
Finish.
Boot from the USB Stick
From this point, you will use the computer you are trying to access. First, remove the USB stick from the accessible computer, and put it in a port on the other computer:
Turn it on and directly after hold down the
Esc key until this screen appears (or F8, or any other key specific to your hardware to get this start screen):
Use the arrow keys to select the line corresponding to your USB key and press the
Enter key. This line will probably be different on your computer, so try lines that do not start with "P." At worst, try them one by one and see which allows you to get the same screen as here:
If you arrive here, it's a good sign. Select the first line and press the
Enter key.
Delete Your Password
You should arrive at this screen:
Click on
Password Recovery at the bottom right:
Click in
Next:
There you are asked if you will use it for non-commercial use only. Click on
Yes :
Click
Next:
Here, select the user for whom you want to delete the password. Normally, there should be "No" in "Blank Password." This confirms the presence of a password. For the last step, click
Next:
Click on
RESET/UNLOCK. If all went well, this message should be displayed:
You can now restart your computer (with "Reboot" at the bottom for example) or turn it off. When it turns on, no password will be asked.
Image: © iStock.