Hello, whenever I press the Power button on my computer, it starts up with a black screen telling how it came across and error due to new hardware or such. It asks the simple things such as "Run in safe-mode, Run with Command Prompt, run with default before this occurred, or run normally.) Either one of these I press it just turns the whole screen black, the only thing that shows is the mouse. It was working fine yesterday but for some reason not today.
Any help is appreciated, thank you.
Running Windows XP, and Norton Antivirus (If it's a virus or such.)
I have had this problem and have been one of the lucky few to get round it, however I believe I may know the cause or part of the cause for this, and a way to get round it hopefully. I got this issue after an unfortunate power cut, the system started up but then shut down again unexpectedly, after that I got this 'black screen of death', I then went on to many forums to find out the best options for solving this, I knew there was a definate way to fix the problem with a full destructive recovery with the recovery partition you get with vista, however I didn't want to lose all my data so when the computer starts up tap f8 until you get several menu options. the top option should be 'repair my computer', you should now have a very basic log in window which has your username, (if you have no password just press enter). now you should have several options of recovering or repairing your PC. the most successful so far is a normal windows restore which takes the computer back a few days, I would recommend a week to 2 weeks if available. once completed this should get rid of the 'black screen of death'. once logged on run command prompt with administrative properties then type in 'sfc /scannow' this will hoefully find anything else which is currupt. I have found the main reason for this is actually vista's own way of performing better... on most people with this problem I spoke to had an option enabled on the hard drive by default : 'Enable write caching on the disk' : 'this setting improves disk performance, but a power outage or equipment failure might result in data loss or curruption' this option can be found by going into device manager - find your primary hard drive, right click, properties, policies. this is the closest ive found to a cause of this 'black screen of death'
Last Monday, I was in Microsoft Word when the screen froze. The mouse pad wouldn't work or anything. So I mistakenly hit a few buttons on the keyboard before finally turning it off. [Esc, ctrl+alt+delete, etc] Then I discovered that it wouldn't go off, not really. It keeps going in and out in hibernation or sleep mode [I guess], every 20 to 30 seconds. It shows a black screen--with no cursor, i.e. nothing. The screen has frozen before and I would just turn it off and turn it back on. And it would work. This time it doesn't. It's just a black screen, and turning off and on every 20-30 seconds. I turned it off completely once or twice and removed the battery and turned it back on. Still the same problem! Someone suggested I turn the PC off and then on and hit f10 or f11 repeatedly. I tried that but it didn't work. Nothing happens. Also, it doesn't make a noise when I pop out the CD-rom drive. Otherwise it does, and the fan works. And when I push ctrl-alt-delete it doesn't turn on/off. It just sits there. I can't get anything to happen. I can't get f8 to work either!
Can you help me, please? Compaq Presario F732NR, Windows Vista. I've had the computer 18 mos. I think the warranty has expired.
Hi I have a similar problem at the moment sorry im new not sure how to start a new topic or if I need to? when I start up my computer it stops at a black screen with white writing that gives me the opportunity to start up in safe mode, normal mode, last known working mode & another one with networking...I have tried all of these & everytime the computer switches itself off then straight back on again & I am faced with the same problem all over again. The computer has turned itself off & restarted itself in the past but i've always been able to get past this stage & have had it up & running. The only difference is that this time before it started not letting me on there seemed to be a virus on it as whenever you went onto the internet & tried to get onto ebay/facebook or any website a red screen came up & was warning me they were all unsafe basically it was trying to get me to buy some sort of virus software stuff from america (was in $) basically my partner has obviously clicked on something he shouldnt & given it a virus that wont let me look at anything but the search page on the internet.....Is my computer broken if so is it fixable what should I do? sorry if I sound a bit thick but I'm not great on the workings of computers x
hi guys, im having the same problem. laptop was working fine yesterday. got back earlier today, turned it on, and the part where its supposed to ask for my password, a blank screen appears and I can only see my mouse cursor. any ideas what's wrong with it?
its a Dell Inspiron 1545 running Windows Vista. i've only had this for about 3-4 months now. any help/tips will be greatly appreciated!
hello.. I have a problem in my loptop.. I just sync my mp3 player with music and it hang up...
den I forcly turn it off... and when I turn it on.. it wont turn on anymore.. just black in the LCD... I dont know what to do .. is it an hard disk failure??? ,.. guys if you can help.. please email me at Email Id removed for security
I hav this problem with some very small differences.
my compy is a desktop with windows XP. when I turn it on I have my loading screen my system specks flash for a second. I see the 'windows is loading' screen and it loads for about 5 seconds and then the screen goes black with my cursor in the middle. my research has led me too believe that the scource of my problem is a simple virus that has attacked my windows32 folder. by the sounds of it the easiest way to get rid of this anoying lil virus unfortunately it involves reinstalling XP. thats no massive loss for me im only losing wow which just means I have to reinstall it. I have the windows XP sp2 install disk and my drivers disk but I would like a simpler way if thats possible plz tell me thanks :D
Well everyone I believe to have the simplest and only way to eradicate the problem.
BEFORE BEGGINING PROCESS MAKE SURE YOU CAN LOCATE YOUR DRIVERS DISK!
1. while your computer boots up mash f10 untill it gives the option to wipe the hardrive.
2. everyone that was previously running vista aquuire a "legal" copy of xp professional and install that instead.
3. install the drivers that you have for all your hardware. THIS STEP IS VEY IMPORTANT!
unfortunately I fear this is the only help anyone will get :(
Sorry mate, this did'nt seem to help much. Can you be more specific? when do you press F8 and how many times? I have tried this and it is not helping. I can only shut the laptop down by total power outage now or letting the battery run flat. If your info is correct I am now in a vicious circle and the blaqck screen will be mine forever.
I have the same issue, I tried the F8 and went t oall the options, but it keeps telling me that "No restore options have been created on your computer's system disk. " and then only lets me cancel and go back to the where it was (black screen with the cursor in the middle). Please someone let me know if you have a solution, thanks!
More information ahoy!
Whenever starting the safe-mode with command prompt (Really ANY safe-mode)
I get some weird /WINDOWS/SYSTEM32/DRIVERS/etc..
I feel it may have to do with my drivers but I have no clue how to fix it.
Using a Vista installation disk, (this works with XP or Vista) insert the disk. Select "repair". It will attempt to load the OS. If the OS is XP, it will not find the OS. No problem. Select "next" or "continue". Select Command Prompt. Type "chkdsk c: /r" and let chkdsk run. It may pause during the scan and seem to be stuck but be patient. This should repair all corrupted files and allow you to get into your system. Run virus scans as necessary if infected. (Disconnecting from the internet will help further infection until the computer is in stable condition.).