I have an Dell up laptop and it's on windows 7. About a 4 days ago I was just browsing the web and my screen crashed. A window popes up and it seemed to be a windows 7 antivirus. It was scanning my computer and saying I had about 45 viruses. The window had the windows icon and everything but it was fishy. So I didn't click it. I restarted my laptop and it would load fine but the pop ups kept coming and I knew it was a virus. I went to a website called geekstogo and they usually help me with my malware/virus problems. Well I went through a couple steps and the pop ups stopped. So thinking it was gone I restarted the pc and then after the windows icon and t starts to load....it stays black and I can only see my cursor.
Here's my issue:
- can move cursor
-ctrl+alt+delete does not respond
-reboot to safemode, safemode command ended with same black screen
I can reboot and start CDs. I have tried putting in my windows 7 cd and repairing and no luck there either. After the repair it goes to black screen again.
I don't know if this is related to the virus or it was fixed but now something is just wrong with windows.