Black screen with cursor - Sony Vaio - Help! [Closed]

Report
Posts
3
Registration date
Sunday November 23, 2014
Status
Member
Last seen
November 23, 2014
-
Ambucias
Posts
51394
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 5, 2020
-
Hi,
I have a Sony Vaio laptop with Windows XP. It has a "black screen of death" with just a cursor. I got the "PhoenixBIOS Setup Utility page to come up by repeatedly pushing either F9 or F10. Not sure was pushing them back and forth. Does anyone know what I need to do to fix this now??? Please help! Thanks B

3 replies

Posts
51394
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 5, 2020
14,248
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
Bhelly
Posts
3
Registration date
Sunday November 23, 2014
Status
Member
Last seen
November 23, 2014

It now has black screen and says "operating system not found" Any ideas?? Do I need to reload the original Windows XP disc or is there a quick fix?? Thx. B
Posts
3
Registration date
Sunday November 23, 2014
Status
Member
Last seen
November 23, 2014

It just went back to black screen with cursor. Any other suggestions??? B
Posts
51394
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 5, 2020
14,248