IE 8 cannot access any internet web pages Solved/Closed

Question

Hello, I'm having a problem gaining access to the internet with IE, cannot up date avg 8 for virus protection. I can still go on line through Google Chrome and I'm receiving my e-mail but whenever I try to go on line through IE, I get a message saying cannot access this web page, my anti virus is well out of date. Is there some other way to update the AVG without going through IE ? I have tried down loading the update to my downloads but I don't know how to get it installed into the AVG, it says that it is a bin file, whatever that is . I have AVG 8 installed and I have IE 8 installed, my windows program is xp media addition sp3. I don't know much about computer ,only enough to get me in trouble. Has anyone had this problem ??? HelpSystem Configuration: Windows XP media addition sp3 IE 8, google chrome, AVG8

James · Accepted Answer

Try this, it worked for me:

Open IE
Tools tab > Internet Options > restore Adanced Settings and Reset Internet Explorer settings.
Restart IE.

Good Luck!

Soph · Answer

I'm having this problem right now. Firefox and all my other connections are working.. but IE 8 can't seem to connect to anything.

IMAPC · Answer

Hi,

I noticed IE 8 doing something similar on one of our network computers the other day.  Try going into your control panel, clicking on network connections.  Then right click local area connection.  In the next menu, scroll down to TCP/IP and right click it.  Go to properties and make sure that obtain an IP address automatically is checked.  For some screwy reason when I installed IE 8 on a computer, it went and changed these settings, thus the inability to connect through any browser whatsoever even though the network was still functioning.

Hope this helps!

Thumb · Answer

SOme people have had luck by disabling all of the plug-ins and IE would work. Then enable each plug-in one at a time until IE doesn't work and that's the problem. As for me, it does not work and I can't get online with it at all. Firefox works without a glitch. Only reason I have IE installed is so that I can get the updates from MS.

bb · Answer

Found a simple solution:
Control Panel
Add?Remove Programs
Select 'Add/Remove Windows Components' on the left
Click 'Show Updates' on top
Remove all IE8 updates, starting at the bottom of the list
When all IE8 updates are removed, remove IE8
Everything works!

This is similar to the XP 'Upgrade' to Vista (lol)

PC-Mat.com · Answer

James probably meant this because reseting Advanced settings is not fundamental enough:
Open IE 
Tools tab > Internet Options > Advanced > Click Reset...
Finally: 
Restart IE. 

Other options are: 
1) Uninstall the Network adapter
Open Device Manager > Expand Network Adapter > Right Click on your internet network adapter and Uninstall
Reboot
If it doesn't work, try it again and then reinstall the driver. You may have to get the new driver from the device website.

2) Winsock and Tcp/Ip Fix
Start > Run > Type CMD > Type the following:
Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log
Press Enter > Type the following:
Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog
Push Enter

3) Run sfc /scannow 
Insert your XP disc
Start > Run > Type CMD > Type the following:
sfc /scannow

Neil · Answer

Hello all,

 I installed windows defender and it solved the problem after the first scan,

Trojen:Win32/Liften.B = C://WINDOWS/system32/NetFilter.exe
Trojen:Win32/Yektel.A = C://WINDOWS/system32/msxmlm.dll

i hope this helps

fred · Answer

I had the same problem. What I did was I went into firefox and enabled it as my main browser so when things try and update or connect to the internet it uses firefox to do it therefore IE can be as messed up as it wants but Firefox will still connect.

jmillspaysbills · Answer

well this might be completely idiotic of me.  I couldn't connect via ie8.  I googled and found this site.  none of the options worked... then I realized that "work offline" was selected in the "file" menu.

(i normally use a mac, and there is no absolutely pointless option on a mac)

why do they even have that button?  how completely useless.  anyway, you may want to look at that if nothing else has worked.

hugsenator · Answer

Open any folder say My Documents
In the address bar where you see My Documents type the URL address of any website.
It will open in Internet Explorer
Cheers

Pop45398 · Answer

I had a similar problem. IE8 would not navigate to some websites, for instance, AOL, but would some others. I disabled Windows firewall and then it would go to those sites so I reenabled the firewall and added an exception for IE - problem solved.

Pop45398 · Answer

Seems that didn't solve the problem 100%. My next step was, in IE8, to go to Tools> Compatibility View Settings and check "Display all Websites in Compatibility View Mode" then click Close. So far so good.

Mike · Answer

I see the same symptoms on an older Dell Dimension 4550 in the Office. It has WinXP SP3 on it. If I use Firefox (shich was on it when I started working with it) website DISPLAY in the browser just fine. When I use IE 8 it SEEMS like I get a blank page -- but in fact the page is downloaded, just not displayed (I can click on View > Source and see the HTML / Javascript code). 

I have tried resetting the security and privacy internet options to the default but that is to no avail. 

I wouldn't really care about it as Firefox just works - period. But you need IE to do updates (you know - like IE 8). 

If anyone can explain what I'm missing I would appreciate it. More than likely someone has 'dinked' with something ....

xymptlx · Answer

In IE, from the main menu, Tools->Internet Options-> Advanced, uncheck the box that says "Show Friendly HTTP Error Messages."

jaybirdy · Answer

I have tried all of these options except load a different browser like firefox.  I am at work and will try this option tonight.  My problem started when I tried to get my gmail.  Now I am completley blocked. Thanks for all of the opinions and comments...

rowena · Answer

I'm having the same problems as mentioned. But, none of these worked for mine. I'm still accessing my web on Mozilla 3.5. My newly installed Google Chrome doesn't work either.

BV · Answer

Thanks James, that worked with the Reset feature so easily!

Paradox · Answer

I work for Dell "Your Tech Team" (Advanced / Premium consumer support) and came to this forum in hopes to find the resoultion on the problem in this subject. The recomendations on this forum were very helpful so I'd like to sumerize the logical items that should be done when one experiances this problem. 

(Vista / Windows 7 - this summer is designed for people that have an intermediate understanding of the OS)

Going to try to list things in a logical order here from simplest first

* Check your network activity in the Network and Sharing Center - verify network connection is on

* Make sure the "work offline" is not checked in Tools menu or the registry is not set to work offline
(https://support.microsoft.com/en-us/help/195730

* Disable all firewall software or manually add exceptions for Internet Explorer
* Verify IP address is appropriate and is set to recive an IP address automatically (https://support.microsoft.com/en-us/windows?ui=en-US&rs=en-001&ad=US

* Check Device Manager for conflics and errors (specifically under Network Adaptors)

* Reset Internet Explorer settings (https://support.microsoft.com/en-us/help/923737

* Reset / Rebuild TCP/IP and Winsock library. 
(https://support.microsoft.com/en-us/help/299357/how-to-reset-tcp-ip-by-using-the-netshell-utility - TCP/IP reset
(https://support.microsoft.com/en-us/help/811259/how-to-determine-and-to-recover-from-winsock2-corruption-in-windows-se - Winsock reset

* Run a System File Check for corrupted OS files 
(https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system

* Uninstall ALL recent updates
(https://support.microsoft.com/en-us/help/948537

* In safe mode run all malware / spyware / anti-virus scans possible
(https://www.avg.com/fr-fr/homepage
(https://www.malwarebytes.com/
(https://www.safer-networking.org/

WL · Answer

We discovered that this problems occur when you have Norton installed and for what reasons Norton didnot start. Removing Norton and the problem is gone. 

this is simmilair with other antivirus products. The biggest problem with windows is software vendors with very low quality software.

gunste24 · Answer

If yu are connected via a ROUTER, go to:
- Control Panel -> Settings-> Network Places
   LAN - (Properties) 
- Highlight Internet Protocol (TCP/IP)
  Click on (Properties) 

Make certain that you use "Obtain an IP address automatically.

If it anything else, it will probably interfere with reaching the Internet, since the computer will  have
an odd addess and not appear on the DHCP List.

sysadmin · Answer

Hello everyone...

I believe IE8 has multiple bugs since all of the above suggestions did not work.

The strange thing is that on my DC (windows server 2003), everything works fine under the administrator profile. But when on log onto the machine with a user account other than administrator, IE8 does not work, even though I log on with a user that has administrative rights.

There must be something going wrong with AD... anyone with a similiar setup?

A thousand thanks,

Al.

nimes · Answer

James

Thank you very much for such an elegant and simple fix. Microsoft Windows and all its associated programs is trash and nothing short of voodoo!

You, however are a beam of light in the dark and murky Microsoft software world.

Thanks again.

putoff · Answer

I had the problem of IE8 not accessing most web pages too- also, on the pages it did reach, none of the buttons on the page worked.
It turned out to be Microsoft's new security rules for IE8!
Basically you are not allowed to go to any web page you want to! ...and you are not allowed to use any feature on the page.

I had to add EVERY site I visited to the trusted site list in tools >internet options, otherwise it would not work .

I agree IE8 sucks.
In other browsers you simply type in th eurl and it goes trhere--- AND the page works- buttons and links too.

Isn't that what a  browser is supposed to do? to actually do what you want?

aar · Answer

Okay, so I dont know the technicalities or anything..but my boyfriend is away at college and just this week he bought the upgrade from Vista to Win7. After downloading it, the computer told him to uninstall norton because it was no longer compatible. Ever since, he's unable to use any type of internet. He's sure it has to do with not having Norton anymore because he's tried restoring the computer previous to any updates, turning everything off and restarting, unplugging his router, EVERYTHING. i'm posting this because its finals week and he needs his computer, but we have no idea what he is supposed to do? if all he has to do is re-install Norton, he's currently SOL because he can't find his CD for it, but he will be able to download the version his dad just got with the laptop he bought last week. ANYWAY...any solution for this issue? or does he just need to wait until next week when he is home to get his dad's version of 09 norton?

swtnis · Answer

hello, I just had the same problem after trying to update my adobe.. the internet explorer would pop up for a milisecond and close... so, all I had to do was get on another computer and goto cnet.com(download.com) and download the  IE8 to my flash drive and reinstall it on my computer .. its was a quick simple fix! good luck all

fenson · Answer

is work! thank you

Bizee · Answer

Norton is famous for causing conflicts when it is updated or uninstalled.
Seems to leave a piece here and there and internet access is trashed.
Go to the Symantec site and download free Norton removal tool.
Use any computer with internet access and save it to a thumb drive.
then run the tool on your computer that doesn't connect.
Restart and give it a whirl.
Beats digging around in th sys and reg files for all those little bits and pieces that
get left behind on a straight uninstall.
Good luck

Arthur Coleman · Answer

Well, here's one that no one has documented anywhere - and it took me calling Microsoft Tech support to find out.

I upgraded to Windows 7 Ultimate x64 from Windows Vista Ultimate x64.  IE 64 bit worked, but IE8 256-bit and Firefox both opened, but brought up blank tabs.  I tried all the fixes recommended here and on other sites that popped up - nothing worked.  So I called Microsoft for free installation support.  Here is what worked:

1. right click on the cmd prompt and open as administrator
2. at the commend line type "netsh winsock reset"
3. Reboot.  

This solved problems with both IE8 256-bit and Firefox 3.5.6

Hope this helps.

Arthur

ezz · Answer

my IE 8 does not respond..  but firefox works how can I fix it?

anonymous · Answer

I HATE FIREFOX IT DID THE SAME THING TO MEEEEEE

MOZILLA ALWAYS WANTS ATTENTION ON ITS PRODUCTS! NOT MICROSOFTS!

Madeleine · Answer

I loaded AVG last summer and recently installed IE8. And since I have an intermittent problem of "cannot display the webpage".
I have disinstalled AVG and now it's working perfectly.  Have to get another anti-virus or retry reinstalling AVG

Zerocool9897 · Answer

Hey guys, found some of this to be helpful in my situation...thought I'd share what I did.  I have IE8 and AVG Free on my computers and all of a sudden IE8 would not display ANY site.  Firefox worked fine, pings to internet sites (Google) worked fine.  So, Sharky58 helped me to check something.  Rather than get rid of AVG completely, I simply disabled the AVG add-ons in IE8. Tools->Internet Options->Programs Tab->Manage add-ons.  Look for the "AVG Safe Search", highlight it and click disable then click on close.  Restart IE8 and you should be back surfin' again

neeraj · Answer

I was facing similar problem after I switched from Norton Antivirus to BitDefender and simultaneously installed IE 8. I tried all the techniques mentioned on this thread for last 8 hours but no luck. I even installed firefox and tried connecting through that. But again, the same message. Finally, on some other forum, I came to know about the Norton Software Removal tool. I downloaded it through other machine and ran on this machine. Bingo ; things started working immediately after the reboot.

I think the problem was because Norton did not get removed completely from the system and it was causing the browsers to malfunction.  So if you have recently switched the antivirus; make sure that you uninstall earlier one completely. BTW, after loading firefox; I realized it being definitely better than IE and have made that as my default browser :) Never realized the great progress  made by Mozilla post NetScape era.

pete · Answer

Dear W. Kiernan

Comment 48  it's work. 

Many Thanksssssss

you r a man

PaulSniper16 · Answer

hey guys... I was having this same problem, but I decided to try this... open up your antivirus software (i'm using Norton Antivirus) and go to settings. Click on firewall. Click on Program Rules. Scroll down until you see Internet Explorer. Set Access to "ALLOW".
N.B: If IE is not there, then add it to the list and set Access to "ALLOW".

Dickie8281 · Answer

This problem drove me crazy.  Go to Tools, Internet options, LAN settings and choose Automatically detect settings.  Done deal....

Mr. EtotheC · Answer

its sad that ive read all 106 answers and have not come to a solution. My problem is similar in ways. I have IE firefox and chrome. Chrome is the only browser that is letting me browse web pages right now. IE and firefox have been succesfully denying me for a few days now. Ive tried alot of the so called solutions with not so much as a tiny bit of success from any of them. I even reinstalled OS just cuz I had the time and the need to do it but im still stuck with the same issue. Their has to be an answer, if not please give me a number to a techy and ill talk their ear off till its fixed

steve · Answer

Just wanted to say thanks to Arthur.  
This worked perfectly for me as well.  
3 days of frustration solved in 2 minutes.

Oahu · Answer

Unchecking the "Automatically detect settings" in the LAN settings button on the Connections tab of the Internet Explorer options worked for me.

huss · Answer

try to update ur IE from google chrom then ur problem will solve
ok

Zip · Answer

My fix was to go to Internet Options, Connections tab. Select Lan Settings button.
Make sure that nothing is checked for proxy.

JR388 · Answer

Thanks - this worked for me.

william4399 · Answer

Simple solution to being unable to connect to http sites.  Here is the whole story.  Had a very nasty virus. rogue malware that says it is anti virus software and reports a virus on your computer and when you launch internet explorer you can only go to their website.  Brings in a multitude of popups and contantly says you are being attaced by a virus and asks if you want to launch your antivirus software.  Real bugger.  Had to download Malwarebytes anti malware on a different computer attached to my network, then place it on a shared file on the network and bring it to the infected computer.  Could only install and run in safe mode.  It got rid of the virus but when I launched IE8 afterword I could only access https sites and not http sites.   Was driving me crazy!!  After a few frustrating hours trying to find a solution I was just getting ready to wipe and reinstall everything when I did one last check in the toos section of IE8 and noticed that the proxy box in the connections tab under LAN settings was checked.  I unchecked it and checked the auto detect proxy box and my problem was solved.  Apparently the virus must have check the proxy box and perhaps put its web address in and that was why I could only go to their web page.  As I said, really nasty malware virus.  Hope this helps someone.

IE 8 cannot access any internet web pages

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