Hello, I'm having a problem gaining access to the internet with IE, cannot up date avg 8 for virus protection. I can still go on line through Google Chrome and I'm receiving my e-mail but whenever I try to go on line through IE, I get a message saying cannot access this web page, my anti virus is well out of date. Is there some other way to update the AVG without going through IE ? I have tried down loading the update to my downloads but I don't know how to get it installed into the AVG, it says that it is a bin file, whatever that is . I have AVG 8 installed and I have IE 8 installed, my windows program is xp media addition sp3. I don't know much about computer ,only enough to get me in trouble. Has anyone had this problem ??? Help
Thanks for that quick fix! I tried resetting almoste everything else under the sun, but missed that! I had a nice fun run-in with that nasty anti-virus pro 2009. After some manual removals and scans and such all was good with firefox, chrome, and all other methods and ports accessing the outside world minus whatever that IE hijack was. Might not fix everyone's problems but in this instance of hijacking it worked so thanks again!
worked brilliantly for me. I could not get IE8 to load at all and then I did exactly as you suggested. I went to IE then clicked on tools, then the 'Internet options' box, then clicked on the 'Advanced' box then clicked on 'restore advanced settings' and then clicked on 'reset' and lo and behold, I now can get IE 8 so thanks for this answer.
Hi James,
The fact that he can't invoke to open IE, how could you say Open IE then to Tabs. . . .
You can;t go on those windows since IE is not loading. I hope it's clear. I have this problem to, until now I still don't have any help on what to to do. Even when I down load new files using my Google Chrome, this files can't be executed through the run features. Don't know. . . .
There is an additional issue about it which is rather funny.
If you tried the steps above you still can't open localhost try to open: http://127.0.0.1. I know, I know, it's the same thing but for whatever reason IE8 thinks it's something else.
After that, try to open http://localhost Worked for me and it's really weird! :)
Simple solution to being unable to connect to http sites. Here is the whole story. Had a very nasty virus. rogue malware that says it is anti virus software and reports a virus on your computer and when you launch internet explorer you can only go to their website. Brings in a multitude of popups and contantly says you are being attaced by a virus and asks if you want to launch your antivirus software. Real bugger. Had to download Malwarebytes anti malware on a different computer attached to my network, then place it on a shared file on the network and bring it to the infected computer. Could only install and run in safe mode. It got rid of the virus but when I launched IE8 afterword I could only access https sites and not http sites. Was driving me crazy!! After a few frustrating hours trying to find a solution I was just getting ready to wipe and reinstall everything when I did one last check in the toos section of IE8 and noticed that the proxy box in the connections tab under LAN settings was checked. I unchecked it and checked the auto detect proxy box and my problem was solved. Apparently the virus must have check the proxy box and perhaps put its web address in and that was why I could only go to their web page. As I said, really nasty malware virus. Hope this helps someone.
Well, here's one that no one has documented anywhere - and it took me calling Microsoft Tech support to find out.
I upgraded to Windows 7 Ultimate x64 from Windows Vista Ultimate x64. IE 64 bit worked, but IE8 256-bit and Firefox both opened, but brought up blank tabs. I tried all the fixes recommended here and on other sites that popped up - nothing worked. So I called Microsoft for free installation support. Here is what worked:
1. right click on the cmd prompt and open as administrator
2. at the commend line type "netsh winsock reset"
3. Reboot.
This solved problems with both IE8 256-bit and Firefox 3.5.6
Thanks so much Arthur it works perfect for me!
My laptop stop working when I did some updates and uninstalled a counter spy so I dont really know what made stop working. Your was the best solution so thank u very much.
this fixed my IE8 problem. The problem I encountered was that in IE8 after the McAfee upgrade I received on 5/7/2010 was that I could not go to pages that were just HTTP, only HTTPS sites. I am on XP SP3. The "netsh winsock reset" command fixed the problem after I rebooted. I tried resetting all the settings in IE and turning most of McAfee off but nothing worked until I reset winsock.
James probably meant this because reseting Advanced settings is not fundamental enough:
Open IE
Tools tab > Internet Options > Advanced > Click Reset...
Finally:
Restart IE.
Other options are:
1) Uninstall the Network adapter
Open Device Manager > Expand Network Adapter > Right Click on your internet network adapter and Uninstall
Reboot
If it doesn't work, try it again and then reinstall the driver. You may have to get the new driver from the device website.
2) Winsock and Tcp/Ip Fix
Start > Run > Type CMD > Type the following:
Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log
Press Enter > Type the following:
Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog
Push Enter
3) Run sfc /scannow
Insert your XP disc
Start > Run > Type CMD > Type the following:
sfc /scannow
Make sure you are the administrator and/or run cmd as admin.
For vista: Click start > type in search bar: cmd > right click on cmd at the top of the results > click run as administrator > then try running your commands
I ha similar problem with ie8 in windows 7. ie 8 intially used to open webpages but after sometime suddenly it used to blankout.I checked my internet connection---it was fine. I tried to follow all your methods but still it used to repeat. I have hp desktop 8180 model. Itried to install firefox and goole chrome but whatever browser I used, the Problem repeated. The only way to get my web browser working again is to reboot my pc.Hp support site has no updates for windows 7. So a few days ago I happened to download and install the following upgrades for windows 7(directly from their respective websites): intel chipset driver for windows 7, Nvidia graphic driver update for windows 7, and ralink wireless usb and wired driver software update for windows 7. To my surprise all my browser problems disappeared. No more ie 8 blankouts.
after spending 1/2 the am trying to figure this out I found your post and the first solution you posted worked for me. I had booted up in safe mode to remove a trojan horse and IE was affected. Thank you so much.
I noticed IE 8 doing something similar on one of our network computers the other day. Try going into your control panel, clicking on network connections. Then right click local area connection. In the next menu, scroll down to TCP/IP and right click it. Go to properties and make sure that obtain an IP address automatically is checked. For some screwy reason when I installed IE 8 on a computer, it went and changed these settings, thus the inability to connect through any browser whatsoever even though the network was still functioning.
I am still having this issues and my connection is fine. I have a connection to the network and able to ping microsoft and everything else on the internet, but when I try to open IE8 it does not work. This I have to say is the worst IE that microsoft has ever released. I think they should taken the time to debug their code, before pushing it out to all Microsoft computers like it's a nessecary download.
Anyone else have information on why IE8 is the only thing that does not work?
There is no firewall connections, I am not sure what toolbar programs where installed with 6/7. It could be something with these old toolbars, but then why is there more than a few people getting this problem.
I have ran 4 different virus programs, they seem to update and access the internet just fine. I can use firefox and opera without issues.
Thank you, thank you, thank you! I can't believe it was as simple as that. I have a new netbook and as soon as I was wireless it picked up the ie8 update, then wouldn't work after the restart. The tcp/ip fix was the one I needed!
Hey IMAPC
Thanks for your post, cuz I tried everthing else on this forum (just about) and yours almost hit the nail on the head for me. Instead of the IP address needing to be checked for automatically obtaining the ip ( in the TCP/IP properties of local area connection properties), the problem was that the DNS server address was set for a specific DNS address instead of finding one automatically. When I changed it to automatic, presto, my pain is gone and I can use the internet again.
Thanks.
I work for Dell "Your Tech Team" (Advanced / Premium consumer support) and came to this forum in hopes to find the resoultion on the problem in this subject. The recomendations on this forum were very helpful so I'd like to sumerize the logical items that should be done when one experiances this problem.
(Vista / Windows 7 - this summer is designed for people that have an intermediate understanding of the OS)
Going to try to list things in a logical order here from simplest first
* Check your network activity in the Network and Sharing Center - verify network connection is on
I had this problem of internet connection but no web pages loading on either ie8 or firefox up until a few minutes ago. I noticed this problem occured after an early morning windows security update on 10/23/09. I uninstalled this update and rebooted. ie8 loads web pages fine now. I am uninstalling firefox now and will try a new download from the website plus I think I'll add chrome for good measure...................I hate updates sometimes................
This solved my problem... I have XP, McAfee, IE8,... the McAfee firewall was blocking IE, I had to add the program to the list of approved applications and IE8 started started working... thanks
Just installed Windows 7 64 bit with IE 8. Worked fine until I did all updates then started getting many blank pages. Went to the start button, typed in internet explorer in the search box at the bottom and discovered IE (64 bit). Tried running that one and all was well. Not to say it won't play up in an hour or so because many people have reported a delay in the symptoms. Hope this helps.
I've read through all of the suggestions here, tried them all (including restoring to a point before any IE updates, and none of them work. IE8 was working fine on my daughter's PC until I installed Symantec Endpoint Protection along with updates from around 10/27 forward to today (including Vista SP2). I've done everything short of completely restoring her PC to its original backup from purchase (the absolute last desparate move). I ran a scan with Windows Defender and found nothing. She had picked up a virus and I had to use restore to bring the PC to a point prior to the virus occurring. I then installed Symantec EP to scan for any remaining viruses. I thought I was good until she told me IE8 would not connect to any web pages. I found this forum with lots of suggestions, none of which work. BTW, when I tried the Winsock reset, I got a message "Elevation Required". Any idea what that means? Thanks in advance for any help. I would install another browser but since I can't get IE8 to connect I can't download one. Maybe I'll try it from another PC and transfer the installation file.
Sometimes it's not what you do, but the order which you do it. I suggest trying another internet browser first and see if you can get to the internet that way. That will tell you what is causing the problem: computer hardware, browser, or internet connection.
If nothing works, go into device manager and uninstall your network controller and reboot your computer.
Thanks for the suggestion, Matt. She has Google Chrome and that doesn't connect either. I have a good connection as I can see that through multiple areas (IE indicates the internet connection is good; she has both Skype and MS Groove connected; Outlook is working). I'm guessing uninstalling the network controller and rebooting will bring up the new hardware found wizard upon reboot? Not sure how that will help since the network connection is good.
After uninstalling the device and when you reboot, your computer will see the new hardware and reinstall the device to a "factory default", if you will. Give it a try and let me know how it goes.
SOme people have had luck by disabling all of the plug-ins and IE would work. Then enable each plug-in one at a time until IE doesn't work and that's the problem. As for me, it does not work and I can't get online with it at all. Firefox works without a glitch. Only reason I have IE installed is so that I can get the updates from MS.
Open any folder say My Documents
In the address bar where you see My Documents type the URL address of any website.
It will open in Internet Explorer
Cheers
I'm having a similar problem. It loads fine at first, no issue at all, and then after just a minute or two, it stops connecting to websites, period. Nobody seems to know what it is, but it seems to be a pretty major problem. Everybody wants to blame it on firewalls, but my Windows Firewall has been disabled since the day I upgraded to XP, and I've never used a third party firewall. Don't have time to deal with the hassle of trying to get all the computers to detect one another through the firewalls. So in my instance, firewalls aren't an issue. It's an issue with IE8 or its settings somewhere. And nobody is willing to look there.
Hey.
I seem to run into that problem as well. I was on AVG 8.5 with no problems at all. Then on Nov 5 I got a dialog box pop up telling me to upgrade to AVG 9 since by Dec 1'st the 8.5 is no longer supported. So here I do downloading it and install it. I choose the free edition. After that I had issues with Firefox (Perfer to use Firefox 3 over IE8). after a short time the web browser would stop responding. wont refresh. wont go to websites. I discover that IE8 basicly has the same issue. but it seems to work a bit longer than Firefox. I spent 2 days trying to figure out what's going on. I even messed with my router, asked my roommate to reset his modem. It didnt work. Talked to my friend who built my pc and he figures it is the firewall. I dont see a firewall option on the free edition. I removed AVG. use JV16 to weed out the other AVG programs out of my registery. Then reinstall. This time it worked so far.
What you could do is uninstall AVG. if you know how to get the rest of the AVG files off your registery, you are all good. When you install AVG. choose COSTOM. When you get to where it gives you choises what you want or dont want installed. remove a check on the box that says something like Web shield and firewall (if you are a paid user or on a free trial) Then you shouldnt have problems with any web browser after installing AVG. I read that AVG has issues with the web shield on wikipedia.
I hope I helped you greatly on this issue. Have a great day.
Me either and it drives me crazy. For being such a big well known and used site you'd think it would be able to stay connected to the web. Especially when there is only one approved browser which is used for Microsoft and many other sites. I am really sick of it going down all the time and it always talks about my connection being the problem. Right that's why I can connect on every other browsing site! Except for tonight that is because everything kept going down all night tonight.
Some fake antivirus make changes to the LAN options on IE, and afterwards, if antivirus or antispay does not restore the correct settings, perhaps this silly thing can help:
Go to Internet options from withint IE, go to conections tab, and then to LAN SETTINGS. Check "automatically detect configuration" and UNCHECK the option "use a proxy server...."
Restart IE to see if it works correctly.
If you use Google Chrome, it will solve the problem also.
I had to comment and say "Great Job!" I can't tell you how appreciative I am in finding your awesome solution!! Your solution has ended two days of agony! Thank you!!!
Thanks, that worked for me too, but not at first, as the proxy server setting would not stay unchecked., I noticed a little square in the address box , so I clicked on advanced and found a string of symbols and cleard them, then the proxy box stayed unchecked and all is well. This all started for me after installing an att and an option connection program for an Option LaptopConnect air card for my laptop
This worked prefectly. I was on the phone to Dell for 1/2 hour and then they wanted $129.00 to repair the problem. I don't know what brand of computer I will buy next, but it will not be Dell!!
Hi, Your simple instructions helped me restore internet connection again and thank you so much for the good advice. I did everything for hours here without any success and I am back again online ..
Found a simple solution:
Control Panel
Add?Remove Programs
Select 'Add/Remove Windows Components' on the left
Click 'Show Updates' on top
Remove all IE8 updates, starting at the bottom of the list
When all IE8 updates are removed, remove IE8
Everything works!
This is similar to the XP 'Upgrade' to Vista (lol)
You do make a good point... If you're computer is acting funny, run some anti-malware programs. Defender is good; AVG has anti-spyware and anti-virus... and Malwarebytes' Anti-Malware is great! All free, of course.
It's not that the computer couldn't connect to the internet, but IE 8 could not access web pages. Also, you can download Defender on it's own with a working computer:
I'm having the same problems as mentioned. But, none of these worked for mine. I'm still accessing my web on Mozilla 3.5. My newly installed Google Chrome doesn't work either.
Running vista home premium, my problem was no page loading in all my browsers. I primarily use firefox and about 90 minutes after turning on or rebooting the pc, any page I try to reach or any link I click results in either loading... for a long time or an error message problem loading the page. I also have ie and recently chrome, both when I start the programs cannot even load their home pages, and give a cannot reach or cannot find the address error. While the browsers cannot connect, my network reports as connected to local and internet, I can see the other machines in the network and sharing center, I can ping my router, yahoo.com, google.com, but browse to none of them. My network settings and connections settings are fine, I did once try to uninstall my network card and let it reinstall on the reboot, but 90 minutes later I was back to dead browsers. This problem begins after installing vista service pack 1, I have let it install through windows updates, and have tried by downloading the stand-alone package, I end up either uninstalling the service pack or reversing it by system restore. Because the service pack is supposed to have all these fixes and patches and security improvements, I thought I should have it, but on my pc it should be called sabotage pack. I have asked other computer people and the repair staff at various computer stores, but no one else seems to have encountered this problem. If anyone knows anything, I would like to have the sp installed, as long as it does not require me to reboot 6x a day.
It started when I was infected with one of those fake virus scanner programs - XP Defender 2010 (av.exe).
I was able to prevent it from fully installing.
I ran several malware removal tools and the EXE's didn't work.
I fixed the EXE'.s and almost everything is fine. I can send/receive email and connect via FTP.
But, FireFox, Chrome, & IE8 do not work.
Firefox process starts but no window ever appears.
Chrome starts and opens a window, but can't go to any websites.
IE does the same thing as Chrome, except I can't shut it down by clicking the "X" in the corner, I need to shut the process down in Windows Task Manager.
I know you cannot see the internet through an internet browser, but are you able to get on the internet? What I mean is, you should be able to update your anti-virus program even though you cannot see the internet. Can you update it?
2) Uninstall the Network adapter
Open Device Manager > Expand Network Adapter > Right Click on your internet network adapter and Uninstall
Reboot
If it doesn't work, try it again and then reinstall the driver. You may have to get the new driver from the device website.
or
3) Winsock and Tcp/Ip Fix
Start > Run > Type CMD > Type the following:
Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log
Press Enter > Type the following:
Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog
Push Enter
I had the problem of IE8 not accessing most web pages too- also, on the pages it did reach, none of the buttons on the page worked.
It turned out to be Microsoft's new security rules for IE8!
Basically you are not allowed to go to any web page you want to! ...and you are not allowed to use any feature on the page.
I had to add EVERY site I visited to the trusted site list in tools >internet options, otherwise it would not work .
I agree IE8 sucks.
In other browsers you simply type in th eurl and it goes trhere--- AND the page works- buttons and links too.
Isn't that what a browser is supposed to do? to actually do what you want?
I was facing similar problem after I switched from Norton Antivirus to BitDefender and simultaneously installed IE 8. I tried all the techniques mentioned on this thread for last 8 hours but no luck. I even installed firefox and tried connecting through that. But again, the same message. Finally, on some other forum, I came to know about the Norton Software Removal tool. I downloaded it through other machine and ran on this machine. Bingo ; things started working immediately after the reboot.
I think the problem was because Norton did not get removed completely from the system and it was causing the browsers to malfunction. So if you have recently switched the antivirus; make sure that you uninstall earlier one completely. BTW, after loading firefox; I realized it being definitely better than IE and have made that as my default browser :) Never realized the great progress made by Mozilla post NetScape era.
I had the same problem. What I did was I went into firefox and enabled it as my main browser so when things try and update or connect to the internet it uses firefox to do it therefore IE can be as messed up as it wants but Firefox will still connect.
well this might be completely idiotic of me. I couldn't connect via ie8. I googled and found this site. none of the options worked... then I realized that "work offline" was selected in the "file" menu.
(i normally use a mac, and there is no absolutely pointless option on a mac)
why do they even have that button? how completely useless. anyway, you may want to look at that if nothing else has worked.
has helped 1817 users this month
If you tried the steps above you still can't open localhost try to open: http://127.0.0.1. I know, I know, it's the same thing but for whatever reason IE8 thinks it's something else.
After that, try to open http://localhost
Worked for me and it's really weird! :)
Open IE
Tools tab > Internet Options > restore Adanced Settings and Reset Internet Explorer settings.
Restart IE.
Thank you .. I spent maybe 1 hour to find a solution and I got it here
well done