Screen goes blank after starting Windows [Solved/Closed]

 Geekandinked -

My system's screen goes black as soon as I turn it on. I can start up Windows in safe mode all day long but can't start up in regular mode. I have tried to put a new flat screen monitor on the system and that didn't

Please help!
System Configuration: Windows XP Internet Explorer 7.0

28 replies


Boot to Safe Mode. If the screen works normally (doesn't turn black) in safe mode then there is probably a corrupted driver for your video card (safe mode loads the generic windows driver not the one for your specific card).

Go into the Device Manager under display adapters and right click your display adapter and click Uninstall.

Now reboot normally. Windows will detect the display adapter that is installed and reinstall the driver for the device. It may ask you to reboot again. Upon this reboot if the problem persists then the driver is completely corrupted.

You will need to go online and download the most up to date driver for your device and install that.

You can go online if you boot in safe mode with networking.

Hope, it will help!
Thank you

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yes, finally after a couple of days is starts-up. you guys are really great thanks for your help.. Godbless!!

It works.Thank you!
Thank you!! This worked!!!

Eureka!! I found the issue!! Only after pulling out all my hair and making up new four letter words!

Ok, Dell computers mainly here but more possibly. Dell offers no option to disable the onboard video card in the bios so just set it to auto if it is not already there. To do this just make sure your monitor is plugged into whichever video output that lets you see the boot screens and press (F2 on most Dell systems) to enter setup. Once in setup scroll until you see the video adapter options and set to auto.

Now, turn the system off after you lose video. Do this by pressing and holding the power button until it goes off. Switch the monitor cable back to the onboard card and restart. You may not see anything until Windows loads (the opposite problem as when using the new card). Once you can log onto Windows do so and at the desktop right click the mouse on the wallpaper (background) which will bring up the display settings box. (Ensure you have the proper drivers installed for the new video card and that the video card is showing up in the device manager [ right click on "my computer" then click "manage" then click on "device manager" in the left column. In the right column expand the "display adapters" by clicking on the "+" sign ] if the card shows with no error icons on it then you are good so far. Once you have the display settings open click on the "settings" tab at the top. You should see two squares with numbers "1" and "2" in them. This means that Windows "thinks" you have two monitors and there is your conflict!!

Here lies the Dell issue, it is probably still using the onboard card as the "primary" monitor card. Click on the monitor it shows to be using and the card driving the monitor will show in the Display dialog box under the monitor area. The option to change uncheck "Use this device as the primary monitor" is grayed out too which means you cannot change it. Now, click on the other monitor box and see if your installed card appears in the Display dialog box. If so, right click on the monitor square. If "primary" is grayed out click on "Attached" then right click on the monitor box again now you should see "primary" no longer grayed out and it will let you click it. This will set the new card and monitor it is driving to your monitor. Apply your settings and close the Display Properties box. Shut down and plug your monitor cable into the new card and reboot. You should now have video as desired!! Now you can go into the Display properties again and if you are NOT using two monitors, click on monitor "2" and uncheck the "Extend my Windows desktop onto this monitor" box. Apply and happy computing! :)
Thank you very much Jerry!
This worked for me!
I had the same problem on my laptop after Windows 7 downloaded a bunch of updates one day after Windows 7 install. I had to restart the computer in safe mode (with network connections) and reloaded the video card driver. Worked great after that.
I had the same issue. Thanks for your brillance. Another thing that can be done is to use two monitors instead of swapping just one, if you have them on-hand.
Well, you can try this....

In safe mode, go to start->run, type in msconfig, and the system configuration window will come up.

First, try clicking on startup and say disable all, then say apply. Try restarting your computer and loading it normally, and see if it lets you get anywhere. If it does, you can go back into msconfig and start enabling startup items again until you find the one that is messing you up.

If that didn't work, try going back into msconfig, keep all the startup items disabled, and click on the services tab. check the box saying hide all microsoft services, then click on disable all, and hit apply. Try restarting into Windows normally again, if it works, then again, you have to figure out which service/startup items are affecting your boot up.

If that didn't work either, then you may have a graphics card issue. Where does it stop when you try to load Windows normally?
Lifesaver dude, give yourself a pat on the back since I can't. I appreciate it.
"hold F8 key while booting ur PC and select " Enable VGA Mode" after getting windows you should decrease resulation from the dispaly properties menu,becoz your monitor doesnt support ur current display resulation. " Sainsas thank you!! my boot menu did not have an option for "enable VGA" but it did have a setting for "Enable lower resolution"
Thank you CHRISTA! LOVE U!
Hey frnds I had this problem of black screen booting in windows xp / 7
so I solved this problem after going through lots of sites and I did it by myself first I thought it had problem with my monitor but believe me I just did it by myself I want to help u guys by how u can fix this just dont do anything >
Thanks everyone for all go your help!
I just installed a PCI video card in a Dell to replace the onboard VGA which had gotten the connector broken off. XP booted fine but after XP set up the card I would lose all video after the "booting Windows" screen. I restarted into Safe Mode, logged in as Administrator, and disable the onboard video in Device Manager. After that I could boot into XP normally and finish installing drivers for the new card.
> chas
Thanks,this worked for me to :)

I've been stumped with the same problem for a week or two now. I just did as Goatboy suggested: Safe Mode + Device Manager + Uninstalled graphics card + Reboot = Success. Thank you so much.
Thanks Goatboy! That worked a treat on my Intel board.
This worked for me too. Thanks an bunch
Uninstall video driver & is working

Open the computer in safe mood
Go to start menu
Type "msconfig"
Then uncheck all the "startup" item
restart your pc
then see weather your pc opens in a usual way
if not then again go to safe mode
uncheck all the application from " services" tool
again restart your computer
iif it doesnt work then you have to boot your pc...

1. Boot up and hold F8
2. Select VGA mode
3. Baba Bing!
In my case my WinXP Pro went frozen after disabling my onboard video as it was using up 16MB for video. My system froze after windows logo and process bar displayed and after a couple of animations stays there for ever.

I tried to start in safe mode, worked but went back to same problem when started normally. After reading your solution, I realized that I did that too but to no vail.

Finally I went into windows safe mode. Got device manager and disabled onboard video controller. Done!
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Saturday March 13, 2010
Last seen
March 13, 2010

thanks man. this did the job. thanks to all the people that said the same thing that are too many to mention.
I had the same issue and figured out what the problem was. The computer had an onboard video, and a pci video card added for a dual monitor setup.

I reinstalled windows and didn't have my second monitor hooked up at the time. After booting up windows for the first time, I would get the windows xp screen, then bam, nothing. I plugged my monitor to the other video card, and voila. Somehow the video signal defaulted to the added video card, but only after windows booted up.
Had the same problem in Windows 7......pressed F8 when windows booted....and then selected "Recover....". Then some menu came where I selected "startup". It worked fine 4 me.

Have had the same problem before. I discovered it was an update to adobe reader. Soon as I disabled it in the start-up programs, problem went away forever.
Guys, I solved my black (blank) windows screen after starting windows!
I have gateway window vista home and ndivia geforce 8500 GT. After I reinstalled my system, I had the same problem as you guys all have. Guess what! I happened to have a wireless keyboard and wireless mouse which turned out to be the cause of the problem. I decided to unplug everything and open the computer and airclena it for dust. After I completley turned everything off and unplugged ALL of the components from the computer and reattached all of stuff together. Voila! Windows automatically reinstalled all of my missing drivers and it worked!!!
Try this method, hope that it will work for you. Smile. :)
After running in a safe mode ,again restart and press the alt f8 button.Now select the option The last working config and boot up.Then it should work.I had the same problem and I was able to come out of that by adopting t he above steps.
If it is not running in safe mode ,Then take out the ram carefully and clean it up and again plug in.
NICE, the RAM was dusty. I actaully replaced the old ones with new ones. IT WORKED!
When I select safe goes on to list a files and then please wait after the list on the screen. I let it run for a while but to no avail. The same thing happened when I selected 'Repair my computer'. I am really puzzled about this because I did not even load any new hardware. Please HELP!!!
IF you have Nvidia drivers then setting something in Save Mode is imposible so just UNINSTAL them in SAVE MODEand then simply instal them back on next reboot ( and never set TV as defoult device again)
Just wanted to share my success -- an earlier poster mentioned 2 display devices, and that was definitely it. My wife unplugged her monitor (DVI) while running, and took the cord to work for an employee to use. When she brought it back and plugged it in, we got no video. Rebooted, would show the windows logo then black-screen.

Found this posted after an hour or two of searching, turns out that when the DVI was pulled, the secondary display (TV) that we rarely ever use became active and primary! After turning the TV on I found that indeed, her display was hanging out there! Attached the monitor, set it to primary, and rebooted. Fixed.

Note: I could still boot into safe mode & VGA mode, so you could easily boot to VGA mode and attach the primary monitor there.

Thanks for the solution, this was causing way too much stress!
Registration date
Friday February 20, 2009
Last seen
February 20, 2009

I had a similar problem. When I turned on the computer, everything booted up fine. When I entered my password, and pressed Enter, the computer turned off.

What I did, I went into the safe mode, then "Run", did the msconfig thing, then found "restore system software." I took this step, a message came up "Serious error found in system but it was repaired." After that I rebooted into the regular mode, and the computer worked better than before.
i can start run msconfig when I type in msconfig and hit enter it goes blank. no matter what I type in there it goes blank
just check CPU fan. is it working properly or not.. its a CPU fan problem

this work can done dos(command prompt) mode ifte us
Windows have had some problem with dual display after laptop was disconnected from the same network as desktop pc. My monitor's got a button for switching from analog to digital. Switched to analog, windows came on and monitor stopped blinking. Hope this helps.
i had exactly the same problem. but my screen stayed on for a couple of seconds. its nothing to do with the actual monitor but the video card inside. I asked an expert and he said that my driver wasold. I told him that it says the driver is up to date but he said it always says that. so go to the website of your manufacturer and download the latest intel graphics driver.

hope I helped!
i've had this problem before, which was caused by using my monitor on a different system, which was running ar a different resolution. I solved it by starting windows in safe mode, and re-installing the video driver (obviously you'll need this to hand first of all).

hope that helps.
I have seen issues similar to this before in working on computers. I have fixed some of them by changing the resolution while in safe mode. For some reason the resolution that is set in normal mode gets screwy and can register as 'out of range' and may or may not give you any information telling you that this is so.

What I have done in the past is I would just boot up into safe mode, and change the resolution in safe mode to the lowest possible setting (like 800x600 or lower if possible). If the setting is already on the lowest try boosting it up higher, apply the setting, and then change it back to the lower to do kind of a reset.

Good Luck,

Thank you so much for the help, mine was the graphics card realised from what everyone was saying that it was the likely problem since I could boot in safe mode, simply uninstalled graphics card in safe mode and restarted all worked :)
Start in safe mode, uninstall graphics drivers, reboot. Reinstall them and reboot again.