I am having a problam with the internat explorer on my computer. There is a connection as msn messenger works but no matter what I try I cant seem to get the internet. when I try to look at a page I just get "internet explorer cannot display the webpage". I then click diagnose copnnection problems and it tells me that
" windows cannot connect to the in internet using HTTP, HTTPS or FTP, this is probably caused by firewall settings on ur computer.
check firewall settings for the http port 80,https port 443 and ftp port 21"
i cant seem to find out how to check these settings.... can anyone help???
Thankyou!! xx
first check if your ip and your DNS are automatically obtained... do the following
I had the same EXACT problem and this resolved my issue right away.
1. click start>control panel
2. in classic view open the icon for network connections
3. right click on the icon for Local Area Connection and choose properties
4. in the local area connection properties window click on Internet Protocol (TCP/IP), and then click on properties
5. In the next window that opened make sure that Obtain IP address automatically and Obtain DNS address automatically both have the green button on them... click apply and then OK...
you can further optimize your browser setting by doing the following...
1. in the control panel window open the icon for internet options (make sure that there is an entry for your homepage section. if you don't have any try putting www.google.com or any website you prefer IE to load upon opening)
2. click on the security tab
3. look into the part where it says security level for this zone and find the default level button, click on it
4. go to the privacy tab click also on the default button
5. go to the connections tab, look for the button for LAN Settings, click on it
6. under the lan settings window make sure that Automatically Detect settings is the only item checked...
7. go to the advanced tab and click on the Restore Defaults button
8. click apply and OK
9. close your internet explorer browser and reopen it... your default home page should load automatically
hope this helps...
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Thank you SO MUCH!!! After hours on the phone with high speed provider, router company, etc.....still couldn't connect! Your directions were sooooo clear and helpful!!! HUGE HUGS!!!!
i can't tell you how much time I spent trying to get my wireless connection to the internet working.
i had my desktop open and followed your advice to the letter (except for advanced setting and restore default setting part) while working on my laptop and it's problem. thank goodness for the internet and folks like you.
i couldn't believe my eyes when the google page opened.
You are an absolute godsend!!! My computer has been unplugged for eight months because of this problem!! Tried everything, thanks to your advice I am up an running. Thank you and your brilliant mind:)
Thank you a million times over
I tryed step by step after
my internet explorer just would not work
prior to that I had something pop up on my
computer at the botton that said pro scanner
and would not allow me to turn it off at all
or shut down the computer the regular way..
and after I got to step 6 before the reset
I opened and closed the browser and
could not believe my eyes I was up
and working again I thank you from
the bottom of my heart thought for a minute
their I would have to restore the entire computer
wishing you continue health and happiness
always
Lynn
This was wierd I tried everything and after following step by step checking my defaults fixed it but the wierd thing is all my defaults were already set where they were but doing this fixed mine perfectly only about 5 hours of work get on a diff comp and fix it in 2 min. thanks alot
Worked like a charm. Good thing I had this extra computer to look for help. I usually have to look to my friend Willis "computer geek", for help. He'll be proud I got it fixed with a little help from my friends on the inter net.
Had the same problem. IE7 did not work but Firefox did. I went to the Internet Options in IE and unchecked the 'use proxy server'. Then everything was fine. Thanks!
Wow! Thank you soooo much for helping me get my computer back. Same exact problem, Firefox ran but not IE, and connection diagnosis was telling me it was firewall problem. I found this site, went to internet options, connections, LAN, unchecked proxy, and voila! there's my homepage! You saved me hours of frustration and possibly hundreds of dollars. THANK YOU TO ALL WHO GAVE THIS GOOD ADVICE!
Thank you! After months of not being able to use Internet Explorer, I had no idea it would be so easy. I was afraid that there was still some bug blocking me. These directions are terrifically written too.
I have the same issue printer out your instructions followed step by step. I still cannot connect to the internet with IE or any web browser. Ran every malware and virus scan nothing is working. I can get connect in safe mode using network and diagnostic options.
Help!!
You should be a teacher! I have been pulling my hair out for too long..I finally learned ( no easy feat, that)
that the problem preventing my access to my OWN wireless network was NOT a hardware (drivers?)
issue, but a simple settings enigma that YOU were able to clear up in a WINK!
It must be grand to be able to fathom these myriad headache-inducing connectivity issues as though they were no more difficult than maneuvering from A to B!! You ARE the strongest Link! Thank You! :P
I think there must be a virus going around that changes these settings. I heard there was an attack on Explorer last week and that's when mine went down. Isn't it strange that this post is a year old and here we all are within a week of each other googling the answer to this problem?
Anyway, THANK YOU because it worked for me too.
You are amazing!
I have fought with my Computer for hours installing antivirus programs, restarting it, asking friends what they think it might be. I follow your steps and Voila! Fixed.
Under the Connections tab, make sure as directed to ONLY have the Automatic Detect is checked, if the proxy server is selected, it will override any address you type in. THANKS ALOT!!! It worked for me.
The first set of directions did not help. I had to go to the additional browser settings to finally correct it. It was interesting because before when I checked the Proxy server settings it was not checked. This time, it was checked and I corrected it. Thanks soooo much!!!
YES!!! Thank you so much. I've spent hours with my cable tech support and anyone else I could think of to call, and this fixed it IMMEDIATELY! You are a lifesaver.
Hello,
Sorry, but your firewall has nothing to do with it, it is just what is called, a wall to prevent malicious intrusions. I suggest you call your ISP technical service and they will help you configure your access according to your needs.
I had a terrible virus on my computer yesterday, and removed it finally. However, my computer still would not connect to the internet, due to this message. Thanks for helping getting things back on line. I tried all suggestions listed, but eventually had sucess by restoring the defaults under the Advanced tab in the LAN settings. Thanks!
The second of the two worked for me.Luck I had download a second browser because when my internet exployer didn't work my mozilla firefox did.so I could find this page.now I have them both working.
Thanks
Awesome, thanks a bunch, been having IE problems, but Firefox worked just fine. I didn't really care too much about it at first, but then it began giving me problems with games, restricting my access. Second solution set worked perfectly for me.
wow! we really made it work, but suddenly the cx's firewall which is trend micro is not updating anymore:got error mesage:could not finish downloading the latest updates:no internet conn, but the cx can connect to the internet and can open different websites.
hahay salamat. DNS lang pla ang solution sa problem q . .aheheh over reacted,... thanks this was after all the answer regarding my problem .. cause I was very confused caus I can open any sites using my browser but I can open P2P and skype
I did everything you said. But when I type in the browser I get some different language on the page. Only when I type it in. Cause if I click on a saved website it pops up just fine.
every time I click on the internet exploer icon it opens the internet properties, it wont open a web page any ideas on what could be wrong and how to fix it?
I could not access the internet and I went to control panel/internet options/connections/LAN settings. When you get to the LAN settings uncheck everything, this should work, it worked for me
Did you end up getting this problem fixed? I have the exact same thing happening to me and would love to know how to fix it without having to take my computer in to the shop. I can check and send email on Outlook Express but just can't get on the internet! SO frustrating. Any help would be greatly appreciated. Thanks!
yeah I got it sorted! my ISP is virgin media and I went onto their website andthey have a check list of things to do if this happens. I just went through all of them and one of the settings had been changed. so all I can say wud b do the same thing on the website of ur service provider xx
I'm having the exact same problem and also with virgin media. However, when I rang them they went through my settings but couldn't fix the problem. The guy felt that it was a problem with internet explorer, but I've since tried firefox and still can't access the internet.
If you do find anything, I would also be interested to know.
I ended up using windows to go back to a restore point and that worked for a bit, but when the recent updates are installed again, the problem comes back. Very strange!
I had the same problem when accessing IE7. Saying stuff about ports HTTP, HTTPS, & FTP.
I looked up many cites to fix the problem & the only solution that worked for me was
to go to
1.internet options & click on the connections tab
2.And then click on LAN settings & unclick everything.
3. And then click apply & ok.
@Jassi Bains, Just wanted to say thanks, I was having this problem with ie8, but was still able to get online with a netscape browser, so I knew it was a problem with ie8, before I read this discussion, I tried reinstalling ie8 and that didn't even work. I followed your advice first and that was all that was required! Thanks! By the way, this all started because of malicious software that attacked my pc.
Also, had the exact same problem (caused by malware). I had to reboot in Safe mode (with networking) to get IE to work in order to see this solution. Thank you very much!
To reboot in safemode, turn off your computer and then when you turn it on just keep hitting "F8" over and over again. Then you will come up in safemode. This means that all the extraneous software that normally load when you turn on your computer don't load, including malware! But Windows will load, which is just enuf to do what you must do.
Another sad IE8 user! Did the safe boot thingy (thanks for that advice), and did get IE8 & Outlook to work in safe mode. Rebooted, and they both worked briefly, but back to same trouble. How do I find and kill this damn malware (or whatever) which is causing the hase?
Thank you for the advice - I have been online all evening and read all sorts of 'advice' mostly unhelpful. This one seemed the easiest and was actually the one that worked. Thanks.
Thanks for the help. My wifes laptop has been giving us fits for the last year. It had even went so far as to that I bought both of us new laptops. Took her old one to a couple of shops and they wanted at a minimum of $175.00 just to look at it. Your advice took care of our problem in minutes.
Jassi ---- Brilliant! I was on with HP tech support for 2 hrs, no help. My IP tried sending me to some outside source for a fix, at a price. Don't know why I didn't do this first. THANKS!
I've been messing around with my netbook for 2 hours trying to get connected through my router (I've had this router for months, no idea why I couldn't connect today) reading various message boards and trying different things. I just found this posting and it worked immediately. Will be bookmarking this. Thanks.
i,d almost given up i,d tried the advice lower on this page still no joy so I thoought one last go and BINGO i,m on the net thank you so much this is a lovely present for my grandchildren thank u thanku
JASSI - that quick solution did the trick. I've been struggling for 2 weeks (started with MALWARE issue, many boots and uninstall/reinstall AV and Spybot stuff to "CLEAN")....thought I was good then couldn't connect to internet. FIREFOX worked but I couldn't upload to VIMEO; IE8 didn't work at all. Even Zone Alarm (which I resintalled) couldn't connect to download the updates). I fixed the IE8 settings just as you said....and it WORKED! OMG you're a lifesaver - THANKS!!
Your are the man! A virus screwed this up and I had to use firefox and even that only works part of the time . I was able to connect to IE for the first time in weeks Thanks now all I have to do it fix outlook express so it stops putting all my mail in the trash and wont show any pictures and I'll be back to normal!
Did you ever resolve the problem of not being able to get internet access with IE? I have the same problem and the listed fix did not work for me either. How did you finally get your IE back up and working? Thanks, Chris.
also something like that happens to me once and was windows firewall IE was marked as an exception so uncheck that by right clicking in the internet icon (right bottom part of your screen two little blinking monitors icon) then a drop down box comes up go to where it says change windows firewall settings then once the box pops up click on exceptions tab then uncheck IE or what ever browser is not working then click ok, try to reopen browser again.
This is the solution for me from above (Jassis) I copied the post above.
Thanks gg
I had the same problem when accessing IE7. Saying stuff about ports HTTP, HTTPS, & FTP.
I looked up many cites to fix the problem & the only solution that worked for me was
to go to
1.internet options & click on the connections tab
2.And then click on LAN settings & unclick everything.
3. And then click apply & ok.
Thank You! I had a malware yesterday and lost internet connection, system restored to before attack, rebooted and cleaned in Safe Mode without any luck going back to internet. Then I used your example and OMG all is well. And I created a new restore point. Again: THANK YOU!
Thanks, Worked for me too but, just need to make it CLEAR that you need to Untick all the options in "Proxy Server" in the Connections tab> LAN settings.
THANKS AGAIN,
I tried all of the suggestions about resetting defaults etc and none of it worked. Here is what may help you to help me-This all began when I removed zonealarm security suite and installed avast. I disabled my internet connection before installing avast, but it seems like it automatically reenabled it and then I couldn't use browser. the odd thing is, I tried uninstalling avast, then I was able to use my browser without a problem, but I have to have an antivirus software in the computer. It seems to have something to do with the avast download.Can you help?
I got same problem IE and chrome didnt work but mozilla was so I start looking in internet and came across this directions and it work,
open internet explorer,go tools,internet options, connections,then click in lan setting button once there uncheck everything in proxy server area and only check the box where it says automatically detect setting in the automatic configuration area, everything else should bu unchecked.
it work for me!now after 6 months using firefox only im glad I got IE back.
none of the other suggestions here worked for me but this one did. thank you. my IE was working this morning but I had to remove a trojan (that I picked up in IE) and obviously this was one of the side effects. thanks for the help!
JASSI - that quick solution did the trick. I've been struggling for 2 weeks (started with MALWARE issue, many boots and uninstall/reinstall AV and Spybot stuff to "CLEAN")....thought I was good then couldn't connect to internet. FIREFOX worked but I couldn't upload to VIMEO; IE8 didn't work at all. Even Zone Alarm (which I resintalled) couldn't connect to download the updates). I fixed the IE8 settings just as you said....and it WORKED! OMG you're a lifesaver - THANKS!!
If the virus isn't allowing you to go on the internet, of course telling you to download the software is useless. Try system restore, click on start and type in system restore. You will be asked if you want to restore or recover your system, check system restore because recovery will put your computer back to factory settings, losing all you files , picture, ect. In system restore use the recommended settings. This will put everything back to before the virus attacked. No files , pictures , ect. will be lost. It worked for me. I hope this works for anyone have this problem. It's soooo frustrating.
