Can't get on the internet!

kat g - Nov 14, 2008 at 09:37 AM
 Firesaiz - Jul 4, 2017 at 06:47 PM

I am having a problam with the internat explorer on my computer. There is a connection as msn messenger works but no matter what I try I cant seem to get the internet. when I try to look at a page I just get "internet explorer cannot display the webpage". I then click diagnose copnnection problems and it tells me that
" windows cannot connect to the in internet using HTTP, HTTPS or FTP, this is probably caused by firewall settings on ur computer.
check firewall settings for the http port 80,https port 443 and ftp port 21"
i cant seem to find out how to check these settings.... can anyone help???
Thankyou!! xx

35 responses


first check if your ip and your DNS are automatically obtained... do the following

I had the same EXACT problem and this resolved my issue right away.

1. click start>control panel
2. in classic view open the icon for network connections
3. right click on the icon for Local Area Connection and choose properties
4. in the local area connection properties window click on Internet Protocol (TCP/IP), and then click on properties
5. In the next window that opened make sure that Obtain IP address automatically and Obtain DNS address automatically both have the green button on them... click apply and then OK...

you can further optimize your browser setting by doing the following...

1. in the control panel window open the icon for internet options (make sure that there is an entry for your homepage section. if you don't have any try putting or any website you prefer IE to load upon opening)
2. click on the security tab
3. look into the part where it says security level for this zone and find the default level button, click on it
4. go to the privacy tab click also on the default button
5. go to the connections tab, look for the button for LAN Settings, click on it
6. under the lan settings window make sure that Automatically Detect settings is the only item checked...
7. go to the advanced tab and click on the Restore Defaults button
8. click apply and OK
9. close your internet explorer browser and reopen it... your default home page should load automatically

hope this helps...
Thank you SO MUCH!!! After hours on the phone with high speed provider, router company, etc.....still couldn't connect! Your directions were sooooo clear and helpful!!! HUGE HUGS!!!!
HOORAY for you and the internet.

i can't tell you how much time I spent trying to get my wireless connection to the internet working.

i had my desktop open and followed your advice to the letter (except for advanced setting and restore default setting part) while working on my laptop and it's problem. thank goodness for the internet and folks like you.

i couldn't believe my eyes when the google page opened.

i will be able to sleep tonight.

thanks again
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