I am running windows 7 on a Toshiba Satellite laptop. Adobe was updating and computer froze. When I turned it back on all I got was a black screen with a moveable cursor. I can use the F2 or F12 keys bit still a black screen when it is done. I have tried the F8 multiple times and was able to bring up more choices. I chose the safe mode and nothing...... Please help if anyone knows what else I can do. Thank you :)
The "black screen of death" is usually very easy to repair on a laptop. First turn your computer off by pressing and holding down the start button. Next unplug the computer and then remove the battery. Press and hold down the start button for about 60 seconds. Release the button and plug in the computer. Press the start button and the display should return. Replace the battery. If this does not work, try it again up to four times. No results usually indicates a bad mother board. Hope this helps.
When you use the F8 key, hit it several times during boot to get the expanded safe mode menu and select the "Last known good configuration". This will get you back up running. You need to do a repair shortly after that as the "Last known good configuration" quits working after a couple tries.
I'm having a similar problem with my home computer and am looking for past instructions that worked at a school where I help out. The basics were -- go into task manager, Processes and delete "explorer.exe". Then you replace it with a fresh copy from the Windows file folder. This is where I forgot how to do the replacement. I used this on several computers in the spring and it worked beautifully with no repeats of the "Black Screen" on the computers that were repaired. These were laptops and desktops mostly Windows 7 O/S.
If anyone knows the thread to these older instructions, it would be nice.
The only thing I can add is the error code 0x0000000f mean that you have a corrupted or incompatible hardware driver, from there I suspect that your main hardisk has bad sectors and should be tested by a hands-on qualified technician.