Dell laptop showing black screen after start [Solved/Closed]

ritwik 3 Posts Sunday January 27, 2013Registration date January 28, 2013 Last seen - Jan 27, 2013 at 10:21 AM - Latest reply:  Sriveni
- May 23, 2018 at 12:48 AM
Hello,


I have a problem in my DELL VOSTRO 1088. It is turning on and then the screen is going blank and black after showing the windows logo. My laptop was running well and suddenly this problem occurred. I turned off the laptop forcefully, and from then I am facing this problem. I have some important documents in my C drive where the windows is installed. So I can't format it also. Please help me and give me any solution from which I can turn my laptop properly again and do the works again properly. Thank you,
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38 replies

Best answer
jack4rall 6507 Posts Sunday June 6, 2010Registration dateModeratorStatus December 30, 2015 Last seen - Updated by Jeff on 24/03/17 at 09:41 AM
106
Thank you
Hello,

Try this:
  • 1) When you switch ON your computer, start tapping the "F8" key to get "Windows Advanced Options"( if boot menu appears, press "Esc" key and keep tapping the F8 key)
  • 2) Select the option "Last Known Good Configuration". If the problem still exists then follow the step 1 and this time select the option "Safe Mode". Check if you are able to boot into Safe Mode.


Good Luck

Thank you, jack4rall 106

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Thank you so much! This genuinely helped. Was going out my mind ☺️
Thanks alot it helped for my inspiron 15
Thankyou so much.. Helped my worried heart alot
Thanks a lot, that worked perfectly...!
Thank u soon much. just feels like
Zohaib R 2416 Posts Sunday September 23, 2012Registration date November 12, 2017 Last seen - Oct 8, 2013 at 07:35 PM
30
Thank you
Hi lulubelle,

I am sorry for the inconvenience; let me try to help you in this situation. This thread was opened for "Dell Vostro 1088" Laptop; do you have the same System Model Number? If not, please reply with the exact System Model Number of your Laptop, so that I can suggest the steps of troubleshooting. Moreover, in your reply please add the exact symptoms your computer exhibits (such as the LEDs displaying any pattern, any beeps heard, Dell Logo appears or not, response from keyboard, optical drive ejecting, etc.).

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell support videos click Here.
Zohaib R 2416 Posts Sunday September 23, 2012Registration date November 12, 2017 Last seen - Aug 19, 2013 at 08:26 AM
20
Thank you
Hi mohd danish,

Please try to boot to the Safe Mode and check if you can get the Windows Desktop. To boot to the Safe Mode:

1. Power on/restart the computer and start hitting the F8 key as soon as the Dell Logo appears.
2. Advance Boot Menu will appear. If the menu doesn't appear once, repeat step one again.

Please let us know in your reply if you are able to boot to the Safe Mode.

To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
I'm going Crazeeeee...I have tried all of what you have said and it still goes back to the black screen and cursor!!"" Help
My situation was worse (Dell Insipiron)-started with black screen, then just kept quickly shutting off, although the backlight stayed on. The F8 approach above worked! After much persistence. Thank you!
I suspect it may have resulted from a battery overheat situation?
20
Thank you
Hi thank you the f8 worked & go to last configuration worked for me. Thank you really appreciated your help.
Zohaib R 2416 Posts Sunday September 23, 2012Registration date November 12, 2017 Last seen - Jun 24, 2013 at 06:48 AM
5
Thank you
Hi Merhaba,

What is the exact nature of the problem, please mention in detail? The initial problem reported by ritwik was that the computer would show black screen after Windows Logo. Are you facing the same problem? Moreover, have you tried the steps suggested by jack4rall?

To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
Merhaba 3 Posts Friday June 21, 2013Registration date June 25, 2013 Last seen - Jun 25, 2013 at 12:02 AM
Screen goes black with some chase board square patterns. I have tried reformat and repair through repair disk but nothing. I have also install a free hardware monitor software and noticed the processors' tempetature reached 100 degree Celsius. It is normal?

I have gone through what has been suggested and got only warning for the battery replacement. all passed the test.
Suddenly I have noticed the light next to the power plug on my Dell studio 1458 laptop is off while still the LED light of the charger is on.
Do you any idea may be the problem is related to this?
Zohaib R 2416 Posts Sunday September 23, 2012Registration date November 12, 2017 Last seen - Aug 20, 2013 at 09:11 AM
5
Thank you
Hi Fairy123,

I am glad to know the fix provided in the forum worked for you. Please feel free to reach out to us if you have any further queries.

To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
Zohaib R 2416 Posts Sunday September 23, 2012Registration date November 12, 2017 Last seen - Jun 25, 2013 at 12:01 PM
4
Thank you
Hi Merhaba,

Please check the link below I have responded to your post:

http://ccm.net/forum/affich-707662-dell-studio-1458-black-screen-problem#p708240

To know more about Dell's products, services and drivers & downloads, please go to http://dell.to/YBlak6
Thanks & Regards
Zohaib R
#iworkfordell