PlayStation 3 - How to delete temporary files and cookies?

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PlayStation 3 - How to delete temporary files and cookies?



After installing an update on your PS3 system, you are unable to:
  • Access to the PLAYSTATION Store.
  • Play PS3 games online.
  • Access to Folding@Home.
  • Perform any online activity.


To fix this issue: Delete cookies, temporary files and cache (of all sessions) of the PS3.

Delete Cookies:

  • Turn on the PS3.
  • Go to the Network tab.
  • Choose Internet Browser > Press the X button.
  • The Internet browser opens > Press Triangle (even if an error message is displayed).
  • Go to Tools > Press the X button.
  • Click on "Delete Cookies" > Press the X button> Confirm with the "Yes" button.

Delete the cache:

  • Turn on the PS3.
  • Go to the Network tab.
  • Choose Internet Browser > Press the X button.
  • Click on "Clear Cache"> Confirm with the "Yes" button.

Delete credentials

  • Turn on the PS3.
  • Go to the Network tab.
  • Choose Internet Browser > Press the X button.
  • Click "Clear credentials"


Repeat the operation for the all the user sessions!
Jean-François Pillou

Jean-François Pillou - Founder of CCM
Better known as Jeff, Jean-François Pillou is the founder of CommentCaMarche.net. He is also CEO of CCM Benchmark and digital director at the Figaro Group.

Learn more about the CCM team