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Problems with logging in to new instagram accounts

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Monday November 25, 2019
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Hello,

I am having problems with loging in to my new business account that I have created on Instagram. I have really tried to get help and in touch with the plattform but without any result.


When I try to log in it says the following:
” Your account has been suspended for violating our Terms of Use: http://instagram.com/about/legal/terms/”

I really don’t know why, I just created the accounts and therefore have not even reached to post anything yet. What can I do? What can possibly have blocked the accounts?

Sincerely,
Lara
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2 replies

Answer 1 / 2
Posts
2917
Registration date
Monday November 25, 2019
Status
Administrator
Last seen
July 23, 2021
 5,752
Hello, Facebook / Instagram block accounts frequently...

Besides, contacting the support team to ask why your account was removed... you can try making a new account and see if it happens again.
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Hi,

How exactly do I get in contact with them? Do you have an exact email or so? Because I tried to email some mails I found online, but I don't think they actually work.

Also, I've tried to create a new account with the same email but it did not work due to the email already been used. So the "e-mail" exists in their system but not the actual account because it is blocked.
Answer 2 / 2
Posts
2917
Registration date
Monday November 25, 2019
Status
Administrator
Last seen
July 23, 2021
 5,752
Hey, if they've already registered that email, you could create a new gmail specifically for your Instagram account.

Use this form to contact Instagram about an incorrectly disabled account.

There is a specific form if the account is for a business.

Regards
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