My up and down arrow keys are locking [Solved/Closed]

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Registration date
Sunday February 23, 2014
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March 5, 2014
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 margo -
I'm on a very new HP PC. Every few hours (yes, hours) the up and down arrow keys stop working. I'll switch to a different keyboard and they will have the same issue. Rebooting seems to be the only thing that helps. I am very frustrated.

It's not that they scroll fast. It's not that I need to hit F7. That's not the issue. The up and down simply STOP working all together. And nothing corrects it. Please help. I want a permenant solution.
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4 replies

If your keyboard does not have a Scroll Lock key, on your computer, go to Start, All Programs, Accessories, Ease of Access, and then click On-Screen Keyboard. When the on-screen keyboard appears on your screen, click the slk (scroll lock) button.
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Thank you very much
Thank you so much, it worked for me!!
Thank you!!!! I was going mad! Appreciate it!!
New computer with new keyboard, and no 'scroll lock' key like other commenters advised of, made me feel like an idiot. Thank you for the quick help and advice that the on-screen keyboard can be used to unlock it.!!!
Year 2020 and had this issue. Your resolution worked for me. Thank you so much!

Hello,


Have you tried using Scroll Lock?

It's a key which is near your left,right,up,down keys.

Thanks, this worked for me!
This fix works for me with Samsung Ultrabook. If I mistakenly hit the [Fn Lock] key it changes the function of the arrow keys. Simply click on it again to reset. It's located on my keyboard between the [F12] and [Insert] keys. Fn Lock setting should be set to Off
I have the same issue and it is NOT fixed with scroll lock. the arrow keys simply stopped working in Excel. They work in other programs.