Connection timing out when network is just fine [Solved/Closed]

Bri7221 4 Posts Monday July 21, 2014Registration date July 22, 2014 Last seen - Jul 21, 2014 at 03:22 AM - Latest reply:  David
- Apr 10, 2015 at 09:51 PM
My latop using windows 7 while at work is not letting me on 99% of the websites. I am using firefox and chrome to connect and neither worked. My cell phone, my coworkers cell phones, their computers (hardwired) are all working fine. Only the laptops on wifi have connection time out issues. All browsers are configured to detect proxies automatically. My laptop is only running windows security essentials. I have turned all uac and firewalls off. Currently the only pages I can seem to pull up are google homepage and yahoo homepage. I can still send a few emails using thunderbird however, only email accounts with the servers on yahoo, gmail, and outlook work. Any other domain name emails do not. I have tried to reset both modem and router and it only helps for a couple minutes before returning. My other coworkers have used their wifi connections on their laptops on some get the same problem and some dont.

Any suggestions?

Update: I have tried turning off the tcp/ipv6 protocol that helped a little on.a few websites, even then iffy at best. Attempted a system restore to the last date of an update before this problem occured, that did nothing as well.

Would really appreciate some help....
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8 replies

kieferschild 2391 Posts Sunday October 5, 2008Registration dateModeratorStatus May 29, 2018 Last seen - Jul 21, 2014 at 09:54 AM
0
Thank you
So it is your laptop specifically?

have you tried going to start > control panel > internet options

go to the advanced tab and hitting reset and trying again?
Bri7221 4 Posts Monday July 21, 2014Registration date July 22, 2014 Last seen - Jul 22, 2014 at 12:05 AM
It is any laptop connected to the network, all mobile phones work... and yes I tried restoring all settings already.
kieferschild 2391 Posts Sunday October 5, 2008Registration dateModeratorStatus May 29, 2018 Last seen - Jul 21, 2014 at 09:23 AM
-2
Thank you
What is your network setup?

Who manages your network?

do you have a proxy server?

what is the error message?

is this for all computers?

Did it work before?
Bri7221 4 Posts Monday July 21, 2014Registration date July 22, 2014 Last seen - Jul 21, 2014 at 09:53 AM
commerical dsl modem, dlink dir 618? router (not next to it at the moment), no one manages the network (the network was originally set up by an IT company who no longer holds a contract with us), it has 4 computers on the WAN, a konica biznub c203 all in one printer/scan/fax, and a couple cell phones, and my laptop on wifi. there is no proxy server. The error message is simple "the connection has timed out" and it is only for laptops connected via wifi (ie mine), all the cell phones have no issues. and it worked before Friday. As far as I know, there have been no updates installed onto my laptop and no changes to the network itself!
kieferschild 2391 Posts Sunday October 5, 2008Registration dateModeratorStatus May 29, 2018 Last seen - Jul 22, 2014 at 04:51 AM
-2
Thank you
What wireless device do your mobiles connect to?

do you have a NAT device connected to your modem or is your modem NAT capable?

what happens if you plug directly to the modem?

have you tried contacting your internet service provider?
Bri7221 4 Posts Monday July 21, 2014Registration date July 22, 2014 Last seen - Jul 22, 2014 at 05:42 AM
It was actually a problem with my TCP/IPV4 settings. When I had connected to the network, my adapter created 2 default gateways.... For those of you who may experience similar issues, here is what I had to do to get it to work:

1. connect to your wireless network
2. Open the wireless network connection status
3. go to properties
4. Click on TCP/IPv4 and open its properties
5. In the general tab, go down to advanced
6. In advanced check the default gateway to see if there are two or more addresses. There should only be one!
7. Click okay, restart and VIOLA!

Thank you Kieferschild for you continuing help!!!!
kieferschild 2391 Posts Sunday October 5, 2008Registration dateModeratorStatus May 29, 2018 Last seen - Jul 22, 2014 at 07:24 AM
Glad you got it working. I assume at some point you had modified TCP/IP because by default, it should be set to DHCP and get an IP automatically.
Thank you so much