just today I purchased a Windows 8 laptop, (hating windows 8 so far) and my headphones (using the standard headphone jack) do not work. I have been googling like crazy, only to find fixes for Realtek Audio Cards. I have an AMD Audio Card, with fully updated drivers. Thanks in advance all who help, and I hope to be hearing from someone soon.
This problem might be hardware or software issue. I am providing below the steps to eliminate any software related issue, viz. Drivers Issue. Please uninstall the Audio Drivers from the Device Manager and restart the computer to load generic Windows 8 Drivers. To uninstall the Audio Driver from Device Manager:
1. From the Start screen press the "Windows Key" + X. If you have a mouse, right click the bottom left side of the screen.
2. Select "Device Manager" from the menu that appears.
3. Expand "Sound, video and game controllers".
4. Right Click the device listed here.
5. Click "Uninstall".
6. Restart the computer and check if the audio jack is working.
I FOUND A SOLUTION!
(This is for Dell computers/laptops, I don't know about other models though but maybe it can help those others as well)
NO NEED TO UNINSTAL ANYTHING!
I called a Support Tech and they walked me through it!
ALL YOU HAVE TO DO IS THIS:
--Right Click the music/sound/speaker icon that's on your desktop
--Click on "Sound Manager" tab (it will lead you to Dell Audio a.k.a Maxx Audio 4)
--Click on the "Speaker/Headphone" tab at the top (if you're not already in it)
--Look at the side-tab categories for "Speaker Setup", click on it
--You'll be in Configuration; click on the tab "Headphone Size"
--THERE WILL BE THREE SIZES
---HEADPHONES, click on SMALL
---LAPTOP/COMPUTER itself, click MEDIUM
---When connecting to bigger speakers select LARGE
---OR JUST TRY WHICHEVER SIZE THAT'LL CONFIGURE TO YOUR CONNECTING SPEAKER
Hope people read this and this helps! You're Welcome! (if this helps! Lol)
My problem is fix on this :
My problem start , becouse I stick the jack and click the Headphone...
THE FIX IS :
--Click on Windows button and search DELL AUDIO--
--Click on Advanced--
--Click Jack Information--
--Check IN the small text on down(Enable auto popup dialog, when device has been plugged in)--
--STICK OUT JACK and Stick in again and click SPEAKER OUT--
You might need the drivers for the Audio Card, please reply with the Device Instance ID of the audio card in your computer. to get the Device Instance ID:
1. Press and hold the Windows Key and then press the R key on the keyboard to launch Run Dialog Box.
2. Type "devmgmt.msc" and hit "Enter".
3. Expand "Sound, video and game controllers" and check what device is listed here. If the sound card is not listed here, expand the "Unknown Devices" and check.
4. Double click the listed Audio Card.
5. Click the "Details" tab.
6. Select Device Instance Path or Device Instance Id (whichever is available for your version of Windows) from the drop down box.
7. Make a note of the Device Instance Path or Device Instance ID and add this in your reply.
I had this problem with my computer at work- after much trial and error I found the solution to be very simple. I went into Sound Manager. In the Speakers tab, to the right it says Analog. to the right above the word analog there is a little folder. I left clicked on that folder. It says "disable jack detection." I clicked on this, and I was instantly able to hear sound from my earbuds on my Dell computer at work!