How to get a return receipt with Outlook/Thunderbird?

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If you want to know if your email has been sent successfully to your recipient then you must activate certain options in Outlook and Thunderbird.

Get a return receipt with Outlook

For a specific email:
  • Outlook 2007. When writing a message, click Options. Check Request a delivery receipt. To ensure that your message has been read/opened by your recipient, select "request a read receipt".
  • Outlook 2000-2003. When writing a message, click Options> Tracking Options. Check "Request a read receipt for this message."

For all emails:
  • In the main window of Outlook (2000, 2003, 2007), click: Tools> Options. In "Preferences", click Mail Options> Tracking Options.
  • Then check the "read receipts" (or "confirm reading each message").

Get a return receipt with Thunderbird

  • When writing a message with Mozilla Thunderbird, click on Tools/ Select Request a return receipt.

To enable this feature for all emails:
  • In the main program window, click on Tools> Options.
  • In the Options window, click on " Return receipts" in the lower right.
  • A new window opens. Check When sending a message, always ask for a receipt.
Jean-François Pillou

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