Forgot password, alternate email address, phone number changed [Solved/Closed]

Ask a question Marlon - Last answered on Apr 17, 2016 at 04:57 AM by Ambucias

How can I recover my previous email account, ***@***? I forgot my password and alternate email address. I also forgot security questions and my phone number is no longer active.

Please help. Thank you!
plus moins

The essential info is missing. You are asking for a miracle and we are fresh out of them.

E-mail providers take your account's privacy and security very seriously, and we'll only let you reclaim an account if you can prove you're the rightful owner.
When you register for an account, it's up to you to provide the most up-to-date and valid recovery info. You must keep that information up-to-date whenever it changes. Your best option to avoid losing access is to update your recovery info if you get a new phone number or change your alternate email address.
The Password Helper says my password can't be reset online - If you've tried using the Password Helper and weren't able to get access to your account, other recovery options may not be available. We know it can be frustrating to see the fail page, but in these rare cases, we recommend creating a new account.

Member requests are more likely to be responded to.

Members can monitor the statuses of their requests from their account pages.

A CCM membership gives you access to additional options.

Not a member yet?

Sign up now. It takes less than a minute and is completely free!