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Recover Hotmail Account

If you don't remember your Hotmail security questions or your alternative e-mail ID doesn't exist then there is an alternative way to recover your account by providing all the details regarding your account. You can also try to recover your account if it's blocked.

Follow the below steps to recover your Hotmail Account

To recover your Hotmail account, go to www.hotmail.com:

Then, click on Can't access your account? as shown in the below figure:

Now, select I forgot my password:

Click on Reset your password:

Enter your blocked hotmail ID and the given Captcha as shown in the figure. Click on Next button:

Click on I can't use any of these options:

When Recover your Microsoft account appears, enter your alternative E-Mail ID under the Contact email address and click the Next button:


When the Account Info page appears, fill all the details regarding your account and click Submit.

Note : No Need of filling "Billing Information"

Image: © iStock.

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Didn't work for me. I had to call outlook support toll free no 1-888-654-2729 for help. Not only they fixed my issue, they also I got my old emails back.