This email address does not belong to a disabled account

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David Webb
Posts
556
Registration date
Monday November 25, 2019
Status
Administrator
Last seen
February 16, 2020
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Sir
I am trying to assist my son to 'recover' his account as after he recovered the password using email method, he received the message: "Your account has been disabled For security reasons, your account has been disabled. If you think this is a mistake, click here to let us know." I then follow the links to reach the Submit an appeal page, entered his email and attached his birth certificate, then another error came up: "This email address does not belong to a disabled account This email address you entered does not belong to a disabled account. You may only appeal a disabled account from this contact form." So was the account disabled or not?? If so how could he submit an appeal when the system keep saying this is not a disabled account??? Please h

1 reply

Posts
556
Registration date
Monday November 25, 2019
Status
Administrator
Last seen
February 16, 2020
553
Hello, here is an article on what to do if your facebook account is locked or disabled.

You can try using this form to contact FB and resolve the issue this way.

Good luck
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