Hello, I have a new instagram page with medical content.
My account is restricted and my promotions are disabled. And i don’t know what i did wrong. Also i tried to detele the promotions and i couldn’t.
I tried to log out, to detele and reinstall the app, to disconnect with my fb, i Send them a request to review my profile- but no answer yet.
Does anyone had this problem? Will it be fixed? Do i have to delete my account and make a new one? Will the ig support respond? Thank you.
System Configuration: iPhone / Safari 13.0.1
Promotions are disabled instagram
Promotions are disabled your account is restricted instagram - Best answers
When you say your account is restricted, does it mean that only your promotions are disabled, or are there any other actions that are blocked (commenting, liking, etc.) ?
Also, what payment method is associated to your account, prepaid (automatic) or post-paid (manual - credit cards, PayPal) ? If you've chosen the first one, I recommend that you check if there are any spending limits that you may have overpassed.
Instagram may restrict your account for the following reasons: following or unfollowing a lot of pictures (there is a limit of 500 per day); mass liking, commenting, and/or messaging; posting too much; sharing violated or harmful content. Also, make sure to uninstall any third-party app, such as the Followers app – some users have encountered problems while using it.
Normally, a blocked account recovers within 24-48 hours.
Some musics/pictures/videos may be subject to copyright - you should check if there are any on your account.
There is also another option: if you have a Facebook account you may do the following (but please note that you may lose your insights!):
1. Unlink the Facebook account from your (personal, if not pro) Instagram.
2. Log out from Instagram.
3. Log out from Facebook.
4. Log back to Instagram.
I believe since you are publishing medical content and your account is relatively new, Instagram might have disable your promotions to prevent misinformation from being spread. You could keep asking them to review your account or wait for some time.