Turn off hardware graphics acceleration: Outlook, 2019

Hardware acceleration is a technique in which a computer's hardware is forced to perform faster than usual. This technique is used with computing tasks that require more power and processing, such as graphics or video processing. Unfortunately, using the hardware graphics acceleration feature can sometimes slow down a program or your computer in general. If this happens, it's best to turn off the feature to get your computer running normally.

To disable hardware graphics acceleration:

• Open Outlook, and click on File > Options > Mail.

• In the right pane under the Compose Messages section, click Editor Options.
• A new window will open. Select the Advanced tab.
• In the right pane labeled Display, check Disable hardware graphics acceleration:

• Click Apply to save your settings.