Instagram is a great way of promoting one's business or of starting an online business. In this process, ads and promotions are key to success. However, sometimes Instagram disables promotions on certain accounts which may result in financial loses. While it seems, there is still no definitive solution to this problem, in this article, we discuss some of the best tips that have helped our users. So if you can’t create new ads or delete old ones but you can still like, comment, and follow other users (known as Instagram restricted account ), then read on.
If you don’t think there is any particular reason to getting your promotions disabled (meaning, they follow the official guidelines, then one possible solution is to Request Review. This option is now integrated in the app but you can also fill a form by visiting Account Quality and selecting your Business Manager account. This may take up to 24 hours and even more due to the pandemic.
In order to make an Instagram promotion, you need to be connected to your business account. If you don’t have one, then you may need to switch your personal account to a professional account.
Another thing to check is the payment method associated to your account, prepaid (automatic) or post-paid (manual - credit cards, PayPal)? If you've chosen the first one, we recommend that you check if there are any spending limits that you may have overpassed.
Instagram may restrict your account for the following reasons:
If you have a Facebook account you may want to do the following (note: this may make you lose your insights!):
We hope that you found article helpful and that your account is no longer restricted.
Photo: Unsplash - @neonbrand; @georgiadelotz; @rswebsols