Yahoo doesn't recognize email address [Solved/Closed]

-
Hello,


I cannot get into my other email. I get an error message saying "Sorry, we don't recognize this email". I was just on it this morning. Please help.
System Configuration: Android / Chrome 61.0.3163.98
See more 

7 replies

Best answer
approved by Dana Elfenbaum on Jul 4, 2019
Posts
51376
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 29, 2019
13161
40
Thank you
The only thing I can think of is that Yahoo believed that you have not followed the terms of use, see here :
https://policies.yahoo.com/us/en/yahoo/terms/utos/index.htm

Say "Thank you" 40

A few words of thanks would be greatly appreciated. Add comment

CCM 6086 users have said thank you to us this month

Posts
51376
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 29, 2019
13161
6
Thank you
When is the last time you successfully accessed your account?
Posts
51376
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 29, 2019
13161
4
Thank you
Hi

Are you trying to login using a mobile phone or a computer?
Hello I have bn trying to login for d past 6 hours it’s bn giving me error msg saying my email cnt b recognized what do I do pls I am really desperate
Ambucias
Posts
51376
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 29, 2019
13161 > Betty -
When is the last time you successfully accessed your account?
is it working now? i have same issue
ac3mark
Posts
13034
Registration date
Monday June 3, 2013
Status
Moderator
Last seen
October 11, 2019
1536 -
@chetan:

Please start your own thread. Your issues may be different than the Original Post.
Posts
51376
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 29, 2019
13161
1
Thank you
Try to send an email to the address that you are trying to recover, wait 20 minutes and tell me if it bounced back.
No, I received a mail delivery error
0
Thank you
I've tried both and it doesn't recognize
0
Thank you
On Friday
Posts
51376
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 29, 2019
13161
0
Thank you
Mail delivery error = it bounced back.

That means that the account that you are trying to recover no longer exists, it has been deleted from the server.
But why, I was using it then it is just deleted. How does that happen
Ambucias
Posts
51376
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 29, 2019
13161 > Jdonley -
Excellent question !

Can you give me all what the mail delivery error message ?

Do you use the account for advertising?
> Ambucias
Posts
51376
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 29, 2019
-
Says the account has been disabled or deleted. How did that happen. So do I have to start over . No I don't use it for advertising.