Can't access my yahoo id and changed my mobile number [Solved/Closed]

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Hello
I can't access my yahoo mail. they are requiring my mobile number to change my password but I have changed my mobile number because I lost my phone : (( how will I access my account now? please help
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Best answer
approved by Jean-François Pillou on Mar 24, 2017
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19872
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Thank you
Hello
The solution to your issue is provided in this CCM « How-to » article :

“Yahoo Mail How to Recover Your Account”

Good luck

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Adeelnet
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> ana -
Hi i am using yahoo since many years few days ago i reset my password and suddenly my account showing its invalid i contact yahoo agent by live chat and did 2 emails when i forget my password they asking account key and send email to same account which is not accessible i remember my past two password and i dont remember alternate email id n yahoo is not asking my alternate
Ambucias
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19872 > Adeelnet
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You could not have contacted a Yahoo agent as Yahoo does not have a customer service nor a chat service.

You say you remember your two passwords but you only one can be used.

Since you don't remember your alternate email, you cannot receive a reset code, hence account recovery is impossible.
The "use my secret question" is no where to be found.
Yeah I read your answer above. But it just says your basically SOL if you don't have access to your verification number. Is that true?
Ambucias
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19872 > Jfull15 -
Yep!