I know my id and password but I can't sign in (yahoo mail) [Solved/Closed]

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So, after I've tried to sign in with the id and password that I know that are right(because I've used the email like 2 days ago), it suddently wants to verify that it's me the one that tries to sing in, and they're trying to send a verification code to my mail.(I think it's the 2 step verification but I never used one, nor asked for one, so I guess that my account has been stolen). The thing is that, I can't see that code because, duh, I can't sign in. I've tried to reset the password but that does not work either because it seems that I've provided a phone number that I no longer use. And, of course, there is no way to contact anyone from yahoo. Any ideas? I really need my email, but if I can't recover it, I want to at least delete it, which, again, is currently impossible.
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2 replies

Best answer
approved by Jean-François Pillou on Nov 26, 2018
75
Thank you
To everyone who couldn’t access their account despite knowing the Yahoo ID and password because the alternate email and mobile number are no longer valid, I recommend trying to access your account using the Ymail app instead. It worked for me, and I could only hope it would work for you, too.

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My yahoo id is not responding .my facebook id made in yahoo id before 9 years ago and before 10 days my facebook id is close what can ido pleased help me
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13333
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Thank you
Hello
Your solution is provided in this CCM « How-to » article :

“Yahoo Mail How to Recover Your Account”

http://ccm.net/faq/36332-yahoo-mail-how-to-recover-your-account
Good luck
Ambucias
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13333 > Joe -
Joe

I need all the details about your issue, I think you committed an error.
Ambucias, I've tried following your link and adding my email, it doesn't work. Actually nothing happens at all.
lorelays
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I have red your comments , i still dont get how to contact yahoo. please, i am loosing 2 accounts at the same time. HELP.
Ambucias
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13333 > lorelays
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@lorelays

There is no way to contact Yahoo, sorry
Yahoo Customer Care Phone #:
1-800-318-0612