I know my id and password but I can't sign in (yahoo mail) [Solved/Closed]

- Feb 19, 2016 at 11:21 AM - Latest reply:  sl0j0n
- Nov 8, 2016 at 12:48 PM
So, after I've tried to sign in with the id and password that I know that are right(because I've used the email like 2 days ago), it suddently wants to verify that it's me the one that tries to sing in, and they're trying to send a verification code to my mail.(I think it's the 2 step verification but I never used one, nor asked for one, so I guess that my account has been stolen). The thing is that, I can't see that code because, duh, I can't sign in. I've tried to reset the password but that does not work either because it seems that I've provided a phone number that I no longer use. And, of course, there is no way to contact anyone from yahoo. Any ideas? I really need my email, but if I can't recover it, I want to at least delete it, which, again, is currently impossible.
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31 replies

- Oct 17, 2016 at 07:47 AM
-7
Thank you
To everyone who couldn’t access their account despite knowing the Yahoo ID and password because the alternate email and mobile number are no longer valid, I recommend trying to access your account using the Ymail app instead. It worked for me, and I could only hope it would work for you, too.
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- Feb 19, 2016 at 04:37 PM
-9
Thank you
Hello
Your solution is provided in this CCM « How-to » article :

“Yahoo Mail How to Recover Your Account”

http://ccm.net/faq/36332-yahoo-mail-how-to-recover-your-account
Good luck
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> Joe - Sep 23, 2016 at 05:47 AM
Joe

I need all the details about your issue, I think you committed an error.
Ambucias, I've tried following your link and adding my email, it doesn't work. Actually nothing happens at all.
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- Oct 24, 2016 at 11:40 AM
I have red your comments , i still dont get how to contact yahoo. please, i am loosing 2 accounts at the same time. HELP.
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- Oct 24, 2016 at 04:38 PM
@lorelays

There is no way to contact Yahoo, sorry
Yahoo Customer Care Phone #:
1-800-318-0612
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- Sep 15, 2016 at 09:17 AM
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Thank you
Hola Sr. y Sra individual Suiza, Canadá, Bélgica, portugués, italiano, francés,