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  • How to reset Samsung SM-B313E? Solved/Closed

    Hello, My phone is samsung has a virus.i was power on the phone then display on 5-7second.i used reset code but isn't work.plz help ...

    Kivindu | Latest reply: Ambucias Sep 23, 2017
    1 reply
  • How to recover my pendrive data. Solved/Closed

    Hello, i have a problem in my pendrive. problem is that I dont know what type of threat came in pendrive. it hides all my folders pendrive. whenev...

    GG | Latest reply: ritunjayb Aug 30, 2017
    32 replies
  • Flash drive files replaced with strange symbols and numbers Solved

    Hello, I plugged my 128gb usb flash drive into my pc and a box popped up saying there was a problem with it and would I like windows to fix the prob...

    pboo | Latest reply: Ambucias Aug 18, 2017
    1 reply
  • PC turn off and on automatically!!! Solved/Closed

    Tat day i downloaded pivot stickfigure animation then installed it. it worked fine. then i play counter-strike source...then it jammed and the game sc...

    sherlock007 | Latest reply: Devansh Aug 12, 2017
    32 replies
  • Internet browser redirecting Solved/Closed

    Hello, I followed all of your instructions to get the desktop background off and I deleted all of the files, but now when I go on the internet and ...

    MelisAva | Latest reply: hossein Jun 24, 2017
    25 replies
  • Leli.txt Solved/Closed

    my antivirus software (Norton security) popped up a warning and said it detected a large amount of suspicious outbound traffic from my computer.I said...

    wonderingperson | Latest reply: Ambucias Jun 11, 2017
    1 reply
  • Pendrive infected with a shortcut virus Solved/Closed

    Hello, hi, my pendrive was first affected by a shortcut virus. after scanning the same with windows defender in windows 8.1. the virus was remov...

    samreen | Latest reply: samreen May 21, 2017
    2 replies
  • can't open any programs windows 7 Solved/Closed

    Hello, I recently got a bad virus and can't open any programs. I've tried using rkill but I can't get any of the versions to run. I've also tried ...

    akinkynissan | Latest reply: akinkynissan May 18, 2017
    17 replies
  • APP crash, iexplore.exe Solved/Closed

    Hello, Two days ago I downloaded an ActiveX add-on to play a particular game online. Yesterday, when I tried to access the internet, even though my c...

    gracen | Latest reply: mel S. Apr 25, 2017
    7 replies
  • Folders in external hard disk showing as empty Solved/Closed

    Hello, Please help me out, my hard disk of 320 gb showing all folders as empty but in properties it showing the full size and free space acurat...

    srinivas | Latest reply: Kykuit Apr 5, 2017
    8 replies
  • trojan desktop blocker? Solved/Closed

    A programme called personal security has started poping up saying my computer has 43 different viruses and that I need to pay for an activation key to...

    Jane | Latest reply: Nomad Apr 4, 2017
    26 replies
  • Background message "Warning! Spyware detected Solved/Closed

    I let my roomie use my comp while I was away for a few weeks. I returned to find "Warning! Spyware detected on your computer! Install antivirus or spy...

    Griff | Latest reply: Pota Feb 27, 2017
    172 replies
  • How to remove C:\Google\googleupdate.a3x" error Solved/Closed

    Hi all, Please help me on how i can stop a pop up on my desktop whenever i start my computer windows 7 professional 64 bit. It looks as in the pictur...

    Kiviangu | Latest reply: Ambucias Jan 27, 2017
    3 replies
  • windows won't load Solved/Closed

    So computer was working fine,I downloaded Microsoft Office and didn't like the pop-ups that came with the generator so I canceled install and was goin...

    compton856 | Latest reply: compton856 Dec 10, 2016
    13 replies
  • memory card shows UUUUUUuuuuu Solved/Closed

    My card is 32GB today i copied my all computer date on it and formatted full drive than i copied data from memory card to hard drive when i open folde...

    faisalawan | Latest reply: xpcman Nov 26, 2016
    1 reply
  • My laptop is shutting down and restarting over and over Solved/Closed

    Hi, I have an asus rog g752 with windows 10, i resently tried to download a file but i'm guessing it turned out to be a virus. After 2 to 5 minutes f...

    Romario704 | Latest reply: romario704 Nov 20, 2016
    9 replies
  • Vista can''t open any program Solved/Closed

    Hello, On my other computer Vista will not open any programmes. After AVG warned us that we had a virus and we sent it to the Vault. After that...

    Fred | Latest reply: Ender_Romeave Nov 8, 2016
    10 replies
  • All browsers crashed, internet working Solved/Closed

    Hello, I have Windows 11. All my browsers suddenly crashed and wont work now,but my Internet is working (messengers like skype and qq are ok). Wha...

    Ivana Bakic | Latest reply: Helper.NeedHelp Jul 31, 2016
    18 replies
  • Chrome extension keeps coming back Solved/Closed

    Hello, Every time I launch google chrome, I noticed that the extension "poohjpljfecljomfhhimjhddddlidhdd" keeps installing which I suspected has c...

    Ezpz | Latest reply: Ezpz Jul 27, 2016
    12 replies
  • What is a virus Solved/Closed

    Hello, why does viruses come on compter and what is a viruses?

    saoso | Latest reply: Helper.NeedHelp Jul 26, 2016
    2 replies
  • Safe To Recover File/s Isolated By Antivirus Scan? Solved/Closed

    Hello, When my antivirus detects a virus is it safe/smart to recover that file? An option in the isolated vault says to delete or leave it in th...

    Beauref | Latest reply: Ambucias Jul 22, 2016
    5 replies
  • Virus .dll file Solved/Closed

    Hello, There's a .dll file on my computer that's actually a virus and whenever I try to quarantine or delete it it tells me access is denied. I thi...

    Aavalokitesh... | Latest reply: billwade Jul 12, 2016
    5 replies
  • how to unblock my mobile Solved/Closed

    Please help, my baby was playing with my mobil and it is now blocked by CM Security, I need a 4 dijit number which I was not notified about, I only ha...

    milly | Latest reply: Ambucias Jul 8, 2016
    1 reply
  • Computer Keep Freezing every now and then. Solved/Closed

    Hello, HI all Am having an issue of my computer which is sending a bleu screen of death when i open many programs , and sometimes its very sl...

    ft85 | Latest reply: dingbatdoodle Jun 23, 2016
    20 replies
  • How to unblock hotmail account Solved/Closed

    Hello, i need help, my hotmail account which i have been using for almost 7 years has been blocked because of spam or something. I can log in, but i...

    Yana | Latest reply: morey Jun 23, 2016
    2 replies
  • Unable to run Appplications Solved/Closed

    I think I have been infected by a virus! 1. On start up I get a script error 80070002 saying C:\WINDOWS\run.vbs. 2. I am unable to access many web ...

    billyavi | Latest reply: billyavi Jun 9, 2016
    26 replies
  • malware / virus preventing connection to BT DNS - please help Solved/Closed

    My dad pays no attention to what he's clicking on when he uses his laptop, despite me telling him over and over. I've lost count of the number of time...

    pomp101 | Latest reply: Ambucias May 29, 2016
    22 replies
  • Want to remove Omiga Plus Solved/Closed

    How do I get rid of omiga plus? It has installed itself on my pc, placing istelf as my home page and I cannot remove it by the ususal uninstall method...

    Advika1 | Latest reply: StuartL May 28, 2016
    7 replies
  • pendrive data recovery Solved/Closed

    dear sir, kindly any one help me to recover my data in flash drive,in properties its showing data is there, but when i opens it shows empty, can any ...

    praveen | Latest reply: praveen May 15, 2016
    2 replies
  • attrib -h -r -s /s /d g:\*.* --> this cmd not working Solved

    Hello, attrib -h -r -s /s /d g:\*.* --> this cmd not working for me please tell me something sir Configuration: Windows 7 / Chrome 50.0.2661...

    selva | Latest reply: xpcman May 10, 2016
    1 reply
  • VIRUS on mobile phone/cell phone Solved/Closed

    Hello, Guys i seem to have a virus on my phone it shuts off on its own and then when im on the internet it has an ad popping up saying to pay up to ...

    Gerva | Latest reply: Gerva Apr 21, 2016
    2 replies
  • fraud Solved/Closed

    I received a message to my mobile from +deleted by moderator by namebenny dixon on05 april 2016,quoting that he wants to donate $5.3M to the under pre...

    dhasu | Latest reply: dhasu Apr 13, 2016
    2 replies
  • using edge browser when connecting to internet message to call Solved/Closed

    Hello, Message said to call 844 332-2448 that I had dangerous virus and cannot log on internet. Just keep repeating message. I can use chrome br...

    JudyT | Latest reply: JudyT Apr 4, 2016
    4 replies
  • Mp3 files got converted to jpg Solved/Closed

    Hello, Last time I surfed on internet and some kind virus/malware has converted all my mp3 files to jpg files. Please help to remove this virus an...

    San | Latest reply: oll Apr 1, 2016
    29 replies
  • Want a solution for pendrive recovering Solved/Closed

    Hello, When i entered the comand attrib -h -r -s /s /d g:\*.* ... system shows path not found message. what is the solution. Configuration: W...

    Hemant Verma | Latest reply: JONDZ Mar 31, 2016
    2 replies
  • I can't see my desktop on windows10 Solved/Closed

    Hello, Over Christmas we I got a windows 10 for Christmas... But sadly I can no longer see my Desktop... I am hoping that someone can help me solv...

    CreeperJJ12 | Latest reply: ac3mark Mar 30, 2016
    7 replies
  • about shortcut virus Solved/Closed

    Hello, please help me!! ... it didnot worked on my pc Configuration: Windows / Chrome 44.0.2403.130

    dipendra | Latest reply: dipendra Mar 26, 2016
    6 replies
  • pen drive files are as shortcut Solved/Closed

    I had to use my pendrive elsewhere and now even after running a virus scan it only has a shortcut, though I can see that all the files are there while...

    JRash | Latest reply: JRash Feb 26, 2016
    2 replies
  • how to remove Pluto T.V. from my Dell laptop Solved/Closed

    Not sure if this is the right forum to ask this question, sorry if its not... Just wondering if anyone here can tell me how to remove Pluto T.V. from ...

    itsme jojo | Latest reply: itsme jojo Feb 23, 2016
    2 replies
  • do I have a virus? Help please! Solved/Closed

    Ok, so basically: I tried to download a game. It came with all kinds of crazy programmes, which I deleted. I'm now unable to connect to the Interne...

    Perrinicus | Latest reply: Perrinicus Feb 23, 2016
    28 replies
  • shortcut virus Solved/Closed

    Hello, when I put pen drive usb all files will gather together and creat a pend rive shortcut with hidden files names "~$wequljwcx.bak" and also "I...

    umesh shete | Latest reply: Harish Jan 31, 2016
    3 replies
  • How to remove Safefinder, Snapdo and Websearch? Solved/Closed

    Hello, After many scans with my antivirus and adwercleaner, it turns out that my laptop it's still infected by websearch, snapdo and safefinder and...

    isabelle1996 | Latest reply: isabelle1996 Jan 26, 2016
    4 replies
  • how to wipe out virus on Samsung A5 mobile Solved/Closed

    Hello there, My Samsung A5 has contact virus, how do I wipe out all this virus?

    shilexdon4real | Latest reply: shilexdon4real Jan 25, 2016
    2 replies
  • USB Fix Solved/Closed

    Hi, I just wanted to say thank you so much. I had the problem of a short cut being created on ANY flash drive I installed on one of my laptops, a Dell...

    UsbFix Fan | Latest reply: Ambucias Jan 17, 2016
    1 reply
  • Launching Internet After DNS Probe Solved/Closed

    Hello, I have a dell laptop with Windows xp. I am getting dns probe finished no internet message. This was on chrome browser. I used the compute...

    cinwri12 | Latest reply: Mesty Jan 7, 2016
    82 replies
  • Removing SmartComp Safe Network/GetPrivate virus Solved/Closed

    Hello, I recently downloaded malware/adware from piratebay and my anti-virus detected harmful objects which seemed to lead to a suspicious folder call...

    Ezpz | Latest reply: Ezpz Dec 21, 2015
    41 replies
  • Autorun.inf virus in usb Solved/Closed

    Hello! I think I have an autorun.inf virus in my usb. I think my usb get it when I inserted it in my classmates laptop =_= I first saw the autorun i...

    MeganeShoujo04 | Latest reply: MeganeShoujo04 Dec 15, 2015
    2 replies
  • pendrive change to shortcuts Solved/Closed

    Hello, i want to ask why my pendrive's type will change to be "shortcut" ??? how can i solve it? Configuration: Windows / Chrome 46.0.2490.86

    annietan | Latest reply: Ambucias Dec 1, 2015
    1 reply
  • Pop-ups on Microsoft Edge Solved/Closed

    I see many pop-ups "by adsupply" on the Edge browser. I have turned on "Block pop-ups" options but can't stop these ads. I searched and found a post t...

    elands | Latest reply: Ambucias Nov 27, 2015
    4 replies
  • Not sure if this is a virus or not Solved/Closed

    Hello, I'm not sure how this file made it into my computer or where it came from or what it is ? It shows up when I use Software Explorer but when...

    itsme jojo | Latest reply: itsme jojo Nov 20, 2015
    2 replies