How To Unsubscribe from

Ask a question is an online yearbook and social network that helps former classmates reconnect. Among its services are a large online directory, planning tools for class reunions, as well as the largest collection of digital high school yearbooks.

In recent years, has come under scrutiny for its complicated unsubscribe process. If you are among the frustrated former-users who would like to unsubscribe from the online yearbook, here are tips on how to deactivate your account.

Free Members

You can cancel your free membership at any time by removing your registration. To do so, access the Classmates website. Then, review your account information, and choose the appropriate reason for removal.

Click Remove Registration > Yes to confirm your decision.

Paid Members

To discontinue your paid membership after the current term, you can opt out of the automatic renewal program any time prior to your renewal date.

At the top-right corner of any Classmates webpage, click the </bold>Gear icon</bold> >
Account > Account & Billing, and then enter your password to access your billing information.

Under Account Information, click Turn off automatic renewal > Yes.

By changing your renewal option to Manual, your account will not be charged again. On your membership expiration date, your membership will simply revert to a free status.

Image: © Rashad Ashurov -
Jean-François Pillou

Jean-François Pillou - Founder of CCM
Better known as Jeff, Jean-François Pillou is the founder of He is also CEO of CCM Benchmark and digital director at the Figaro Group.

Learn more about the CCM team