Can't login to Facebook asking for a security check [Solved/Closed]

Posts
1
Registration date
Wednesday November 1, 2017
Status
Member
Last seen
November 1, 2017
-
Hello,

I've been locked out of my account. I tried to recover the account but it still doesn't work.
It continues to ask me for a security check, but for the security check the only two options are to receive a code on a phone number I no longer use or have access to and the second is the login on my IOS device which is also locked out as well due to the fact that I was automatically signed off.
Any ideas how to fix problem or how to contact Facebook for support. I've check all the forums and their help pages and no answers.
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3 replies

Best answer
Posts
3
Registration date
Wednesday July 3, 2019
Status
Administrator
Last seen
July 4, 2019
2
2
Thank you
Hi there!

Please follow the steps below to resolve this issue:
  • Check your email application's spam or junk folder or filter. Please be aware that some emails may be blocked by your ISP (Internet Service Provider).
  • Check that you're trying to log in from the exact email address you registered with. A common error is registering with an incorrect email domain (e.g., @comcast.com is not the same as @comcast.net).

keep in mind that email addresses never begin with a "www" prefix.

If you did not receive your confirmation, fill the form below:
http://www.facebook.com/help/contact.php?show_form=email_confirmation
Dana Elfenbaum

Editor-in-Chief - CCM International

0
Thank you
Did you solved your problem? What did you do? Same case here
Ambucias
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50935
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Monday February 1, 2010
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11043 -
Yes we did solve the problem.
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11043
-3
Thank you
You will not find an answer here, you really must pass the security check and get the code.

Sorry
Hi Ambucias! Having the same problem here. What did you do to the code sent to the phone number?
Ambucias
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11043 > Beangotful -
I never did anything, the code was sent to the registered phone number
I entered the code that was sent to the phone but still couldn't get thru.
Ambucias
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50935
Registration date
Monday February 1, 2010
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11043 > Edward -
That's unfortunate. Not much you can do is there?