Can’t access recovery phone on my Yahoo account [Solved/Closed]

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Tuesday January 9, 2018
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Hi,

I can’t access the recovery phone number on my Yahoo account. I lost that number and I got a new phone. I can’t log into my Yahoo account because I forgot the password.

Can you please help?
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3 replies

Best answer
approved by Ratnendra Ashok on Jan 29, 2019
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12312
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Thank you
Hi,

Unfortunately, if, when you created the account, you have not registered an alternate recovery email address to which you have access to receive an account key, you cannot prove that you are the account's legitimate owner.

Hence account recovery is absolutely impossible and there is no way around it.

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Plies91
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I lost my old phone and I gotta new phone. I know my email address but I forgot my password to log into my yahoo account. The confirmation key is always sent to my old phone anytime I tried to reset my password but unfortunately I don’t have access to my old phone.am using a new number now so please is there anyway to put on the new number so that I can get a confirmation key to reset my password please.
Ambucias
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12312 > Plies91
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Read my answer above, there are none other. You have lost you account for ever unless you can get that account key which was sent to your old number.
hello! please can you help me recover my account because i can't acces to my facebook account. i think my yahoo account was deleted
please respond to my other account in facebook (jbutch paclibar) please pm me as soon as you got my message. thank you!
ac3mark
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JB, we don't do what you are expecting. We are CCM.NET, not yahoo or facebook! If your facebok account points to yahoo, and you have not logged into yahoo in a while, yahoo goes away! This is an account management issue, not a technical one.
2
Thank you
I can’t access the recovery phone number on my yahoo account. I lost that number and I gotta new phone. I can’t log into my yahoo account cuz I forgot the password
1
Thank you
I need help I can't get in to my yahoo mail account because I have a new phone number and it won't let me in to change the number
I can’t access the recovery phone number on my yahoo account. I lost that number and I gotta new phone. I can’t log into my yahoo account cuz I forgot the password mobile app is well
ac3mark
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@mike
Pplease start your own thread, as your issue may be different. IF you never updated the account with the new mobile, there is nothing anyone can do!