Outlook.com for Android - Messages are not fully displayed

November 2016


Outlook.com for Android - Messages are not fully displayed


Issue

Upon opening emails on the Outlook.com app, the following message is displayed:
  • Read full (xxxxkb)

Solution

Outlook.com app will truncate email messages if they exceed a certain size. Based on your initial configuration this limit will range from from 0 - 100KB.
The solution is to increase the message size limit:
  • Launch the Outlook.com app.
  • Tap on the Menu button (3 vertical dots) > Settings.
  • Go to "Email" settings.
  • Tap on "Message size limit".
  • Set the limit to 100Kb.

NB: If you are still having trouble viewing certain emails, connect to Outlook.com using your web browser: *https://login.live.com

Related :

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