Your Instagram account can sometimes give you problems. For example, you may be unable to connect or your account could be suspended. In this article we explain how to contact the Instagram Customer Service to get an answer as soon as possible.
Basic Contact Modalities
First of all, try to contact Instagram
through the usual channels, by email or by phone. In this case, you can send an email to email@example.com or call +1 650 543 4800.
On the other hand, you can go to their Support Center
. To do this, go to the official Instagram website, search Support
at the bottom of the page, go to Privacy and security center
, click on Report
, and explain what happened to you.
The problem is that, in most cases, its service is saturated (the platform has more than 100 million users). Instagram gives priority to accounts with thousands or millions of followers, so for a normal user it is difficult, if not impossible, to get an answer:
Also, we advise you to search among the usual questions on the [help.instagram.com official support website], where the most frequent problems and solutions are posted.
What To Do If You Are an Influencer?
If your account has thousands of followers, you are in luck: it is possible that Instagram will find and solve your problem more quickly--in case of account lockout or suspension. If income is generated from your account, you may be placed with priority:
What To Do If You Are a Professional User
If you spend money on a regular basis to promote content on Instagram
or on Facebook
, the company may also give you more attention. Therefore, we recommend that you go to your Advertising
account to explain your problem: it is very likely that you will get a quick response from the platform.
How To Unlock Your Instagram Account
If you have been blocked for a reason that you consider unjustified, you have one way to unlock it. Go to this link
, mark the type of information, send your activity, type the type of service, or send your service. In theory, Instagram responds will take 3 days to a week. Then they will ask for some kind of verification and reactivate your account: