Internet connected but browser not working [Solved/Closed]

- Aug 21, 2010 at 02:14 PM - Latest reply:  Lyca - May 15, 2018 at 03:57 PM

i've got windows seven and recently I dunno what has happened. my internet is connected, I can use download existing torrent files, and I can also run messengers such as skype. but I cant access I.E nor can I ping sites. i've used most of the options mentioned in the forum previously but none was helpful so far. can anyone help me on it ? thank you

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Best answer
Registration date
Sunday June 6, 2010
Security contributor
Last seen
December 30, 2015
Updated by Jeff on 24/03/17 at 09:41 AM
Thank you

Try this 1.

1) Click on Start --> In search box, type cmd --> Then "CMD" will be displayed in the search --> Now right-click on "CMD" ---> Select "Run as administrator".

2) Now enter this command

netsh int ip reset resetlog.txt

Press "Enter".

3) Reboot your computer

Good Luck.

Thank you, jack4rall 1219

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CCM has helped 1702 users this month

Thanks! Worked perfectly!
OMG! Worked!! What did the command do and why was this the fix? I’ve been searching for a solution to this problem for hours! Why are you the only one on the internet that knows how to do this????Thank you!
You are amazing....thank you soooo much for resolving this problem
Thank you so much its a big help
Thank you
I often get the same problem.
It all works well when I reboot the computer.

Thanks for reading :)
Thank you
just restart the router