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  • WD 1TB not working Closed

    Hello, I have a WD 1TB external hard drive, supposed new without documentation. The light comes on and there are soft noises from within, but when...

    tretch333 | Latest reply: tretch333 May 6, 2015
    4 replies
  • faulty hard drive Closed

    Please how do I retrieve my data on my faulty hard drive? Initially my desktop (dell inspirion) couldn't boot and after running dell diagnostics I had...

    bennygh | Latest reply: R2D2_WD May 6, 2015
    1 reply
  • Files Corrupted Closed

    Hello, I did chkdsk/f/e and chkdsk/fg but my both E and G Drives still corrupted mean in the folders Microsoft wrod files and Jpeg Images is safe ...

    malli | Latest reply: R2D2_WD May 4, 2015
    1 reply
  • my system automatically shutdown..i don't know why Closed

    when i on my laptop then after some 15 min. it automatically shut down and then a blue screen appear and they write"disable your BIOS" and it is diffi...

    vidhi | Latest reply: R2D2_WD May 4, 2015
    2 replies
  • Hard Drive wont show Closed

    hiya, I have a WD 320GB Scorpio Black hard drive which originally came out of an old Laptop of mine, and i have had in an external case for some time....

    CG1990 | Latest reply: R2D2_WD May 4, 2015
    8 replies
  • wd 1 tb not drecognize Closed

    Hello, i follwed all the steps but still not recognized it showing perfect in device manager disk mgt healthy recovery partition Configur...

    nagudesh | Latest reply: R2D2_WD May 4, 2015
    2 replies
  • cant detect my external hdd Closed

    Hello, my WD passport drive cant see at My Computer and also didnt see it at disk management. how to fix it? Configuration: Windows 7 / Chrom...

    eric | Latest reply: R2D2_WD May 4, 2015
    2 replies
  • laptop is not showing any drive connect Solved/Closed

    Hi I have a segate hard drive. Whenever I connect it to the laptop it shows no response. Help me out pls.

    viku45 | Latest reply: CG1990 May 3, 2015
    2 replies
  • My external WD HDD not showing in My Computer Closed

    Hello, please help my external WD HDD not showing up in my computer but in safely remove hardware and device appears. please help me why my exte...

    Ayu Jalil | Latest reply: eric Apr 30, 2015
    2 replies
  • drive D and E folders and files not readable Closed

    Dear sir. i have very important data in my computer drive D and E, the folders and files opened but not readable. please help me Configuration...

    akhtar | Latest reply: R2D2_WD Apr 30, 2015
    1 reply
  • Hard Drive unrecognized Closed

    Hi everyone, My laptop became exceptionally slow two days ago. My specs are:128Gb SSD,750Gb HDD, i7 3630HQ @2.40 GHz ~3.20GHz, 12 Gb of RAM (1333 MH...

    Noobility | Latest reply: Boogieman_WD Apr 29, 2015
    1 reply
  • I am having the problem regarding my external hard disk Seagate. Closed

    Hello, I purchased hard disk 8 months back it's was working fine. But now its not detected in my personal laptop which is Acer and the model is ASPI...

    sujats | Latest reply: R2D2_WD Apr 28, 2015
    1 reply
  • Missing Mass Storage Driver, Can't Install Windows. Closed

    Hello, I am helping out a friend by fixing their computer. I am in a situation where I was requested to remove any virus that surfaced and update ...

    Help | Latest reply: R2D2_WD Apr 27, 2015
    1 reply
  • hard dive won't show up Closed

    I've got a seagate hard drive that still lights up and i can hear it running but it won't show up in my computer. I've uninstalled it and usb normall...

    Theresa2908 | Latest reply: R2D2_WD Apr 27, 2015
    1 reply
  • Can't start my Toshiba to refresh it. Closed

    Do you know anyone who might know how to start up my essentially dead computer - toshiba satellite lap top C-56-A5300 - which I can only power up by p...

    bradywestwater | Latest reply: bradywestwater Apr 25, 2015
    2 replies
  • cannot access my folder Closed

    Hello, I cannot access my software folder . Its location is E: SOFTWARE. its saying "the file or directory is corrupted and unreadable" pleas...

    sudhir | Latest reply: MaxStart Apr 25, 2015
    1 reply
  • WD 1tb elements cyclic redundancy error Closed

    Hello, while working on a acer laptop delete files from WD 1tb elements drive and the recycle bin of the machine, rebooted machine then my drive now h...

    dudes | Latest reply: Boogieman_WD Apr 24, 2015
    3 replies
  • The file or directory is corrupted and unreadable Solved/Closed

    Hello, I have a problem with my Portable HDD. I have all my important document on and I need to save them. I've already tried with > and is said that ...

    Adrian Zamfir | Latest reply: Engr.A.M.Zubair Apr 23, 2015
    16 replies
  • external hard drive Solved/Closed

    Hello, dear sir i need help i m using window 8..so i connect my external hard drive bt i cant create new folder and copy paste file..plz give me ins...

    adnan | Latest reply: Computertech Apr 23, 2015
    3 replies
  • WD 2tb hard disk shown as oem healthy disk with zero space Closed

    Hello, When I want to use WD 2tb hard disk as external hard disk, my windows xp did not reconize it but Windows 7 did show the disk only in Disk M...

    seena | Latest reply: R2D2_WD Apr 22, 2015
    4 replies
  • USB Hard drive won't show up. Closed

    Hi, I got my hard drive here, wich is maximum 3 or 4 months old. When I plug this drive in my computer, it does not show up in the COMPUTER list. ...

    Rick | Latest reply: R2D2_WD Apr 22, 2015
    1 reply
  • New HDD Setup Question Closed

    I am in the process of initializing a new Seagate 3TB HDD as a fourth drive. This is a workstation computer with "above average" resources and I want ...

    IPrint3D | Latest reply: IPrint3D Apr 21, 2015
    2 replies
  • retrieve files from a possible bad sector Closed

    hello, i have a problem with my SEAGATE EXPANSION PACK 500GB EXTERNAL HARD DISK DRIVE(HDD). At first, it wasnt recognizable by the PC. Then we discov...

    tiffanypiccio | Latest reply: tiffanypiccio Apr 21, 2015
    2 replies
  • External hard drive enable to explore the drive Closed

    My external hard disk is recognised as local drive in windows but enable to explore the drive. But the drive is detected in obuntu PC . What is the pr...

    Priya | Latest reply: xpcman Apr 18, 2015
    1 reply
  • My external hardware say usb device not recognized !! Closed

    when i connect my hardware to usb 3 open and make everything ordinary but when connect it to usb 2 in my lap or in any computer it say " usb device no...

    yasserhazzaa | Latest reply: xpcman Apr 16, 2015
    1 reply
  • Repair MBR Closed

    How do I execute the MasterBoot Record repair, and does the same file on the 15.2 CD work on W/7 as well as W/8.1

    N40cla | Latest reply: N40cla Apr 15, 2015
    4 replies
  • scondary hardware not shown on computer Solved/Closed

    Hello, secondary internal hard disk detected but the computer does not show mah

    mah | Latest reply: Boogieman_WD Apr 15, 2015
    13 replies
  • External USB Hard Drive Not Showing Up in File Explorer Closed

    Hello, Yesterday, my external HDD was working fine, but when I plug it in to any computer now it won't show up in my File Explorer. My computer make...

    takeoutmenu | Latest reply: R2D2_WD Apr 15, 2015
    3 replies
  • Int Hard Drive showng less space instead of deleting data Win 7 Closed

    Hello, I have a 320 GB internal hard drive in Windows 7 with 2 partitions of 120 and 120 gb. But when i deleted some data from 1 partition in which...

    Ankan | Latest reply: R2D2_WD Apr 14, 2015
    1 reply
  • Iomega eGo portable hard drive Closed

    Hello, I am looking for a solution to a portable hardware drive not able to open when plugged into my computer. the drive has a lot of files on it...

    meandeanman | Latest reply: R2D2_WD Apr 14, 2015
    2 replies
  • have lock my hard disk part during partition Closed

    Hello, I have lock my hard disk part during partition.so what I do now?? Configuration: iPhone / Safari 4.0

    niraj | Latest reply: niraj Apr 12, 2015
    0 replies
  • how to see the datas after run Virus scan Closed

    Hello, I have Toshiba HDD (1TB). Its got affected with virus when I use in another laptop. Suddenly all folders and files are disappeared. Nothing...

    Karthik Simon | Latest reply: Ambucias Apr 10, 2015
    1 reply
  • New HDD Not Recognized Solved/Closed

    Hi, I have a Dell Optiplex 755 desktop (ultra small form factor type), and it has a 160 GB hard drive. I just bought a new WD 2 TB internal hard dri...

    mschwennes | Latest reply: mschwennes Apr 9, 2015
    3 replies
  • Cannot open local disk drive E. Closed

    Hello, I am using Windows 8. I don't know what happened but few months back my laptop started to run very slow, and it always kept asking for updat...

    Rishy | Latest reply: Rishy Apr 9, 2015
    4 replies
  • 2nd hdd boot problem Closed

    have a WD 1TB SATA hard drive as my primary HD and I have old 500GB SATA hard drive to be used as a secondary storage space. I connected all the power...

    Ravi | Latest reply: R2D2_WD Apr 9, 2015
    2 replies
  • PC dose not recongnize the portable external hard drive Closed

    Hello, Dear Sir I need to downl load external hard drives samsung M2 download because the PC dose not recongnize the portable external hard drive ...

    lolo | Latest reply: Ambucias Apr 6, 2015
    1 reply
  • disk error Closed

    Hello, when turn on the system it showing error "please insert the dsik. press any key when you ready" and when i am going to re-image the same sys...

    keshav | Latest reply: xpcman Apr 6, 2015
    1 reply
  • hard disk problem Closed

    Hello, wd 2 terabyte external hard disk just showing up 149GB Configuration: Windows 8 / Firefox 30.0

    ela | Latest reply: Boogieman_WD Apr 6, 2015
    2 replies
  • WD 1tb my book elite not detected on th laptop Closed

    i have a 1tb WD hard drive, i tried a lot through previously answered question, but cannot get a solution for my problem, kindly help me, it really ur...

    marishapandya | Latest reply: marishapandya Apr 3, 2015
    4 replies
  • unable to format Solved/Closed

    Hello, everyone I have a problem I have 2 HDD a 160gb and a 80gb I was useing them for xbox 360 at the time and months latter it stop reading and ...

    Garm84 | Latest reply: Garm84 Apr 1, 2015
    2 replies
  • file or directory is corrupted unreadable Closed

    Hello, file or directory is corrupted unreadable windows 7 ultame hard drive one not open say file or directory is corrupted unreadable Con...

    nil | Latest reply: KY_WD Mar 31, 2015
    1 reply
  • my transcend stopped working Closed

    Hello, Good day. I have a transcend external hard drive of 500gb. I was robbed by armed robbers, they initially took it but when they don't know...

    hammed | Latest reply: KY_WD Mar 31, 2015
    1 reply
  • How to have a background image in drive or a pen drive Closed

    Hello, Am using windows 8.1 os i cant keep the image in the background of the drive. So Help me..!!! Configuration: Windows / Chrome 41....

    jeshwin | Latest reply: Computertech Mar 30, 2015
    1 reply
  • external hard disk not shown up in laptop Closed

    Hello, when i connect a external hard disk to hp laptop(window 8) .A light shown up in hard disk but when i open in my computer .hard disk not shown...

    malik | Latest reply: R2D2_WD Mar 30, 2015
    2 replies
  • External HDD Error Closed

    We have a Hitachi XL 1000 HDD which is giving the "The file or directory is corrupted and unreadable" error. CHKDSK /F & /R show no errors and both...

    zabadak | Latest reply: R2D2_WD Mar 30, 2015
    1 reply
  • dropped my WD Passport Solved/Closed

    Hello, I have windows 8.1installed. recently I dropped my WD Passport and when I plugged in it shows the drive Letter but freezes trying to read it. H...

    Tokurt20 | Latest reply: Tokurt20 Mar 28, 2015
    2 replies
  • western digital 1th external fail Closed

    Western Digital 1TB external HDD my passport When plugged in the light on the Hard drive lights up. That's about it, no sounds coming from the dri...

    Tempus_fugit | Latest reply: R2D2_WD Mar 26, 2015
    1 reply
  • no communication with hard drive. Solved/Closed

    computer running fine trying to install new hard drive, I have booth failure and says insert boot diskette in a: . could you tell me where did I go w...

    koolpop | Latest reply: koolpop Mar 25, 2015
    2 replies
  • PC not turning on, with strange black screen @_@ Closed

    I didn't do anything to make it happen... And I'm not lying, I'm an old PC user, not that stupid ç-ç Thank you everybody!

    xquantum | Latest reply: MaxStart Mar 25, 2015
    5 replies
  • How to recover the data fro External Hard Drive Closed

    Hello, I cannot open my External drive (Seegate, 500GB) as it say to format the disc to use, i have data around 350 GB. I have important data. I ev...

    klimbs | Latest reply: carminabigue Mar 25, 2015
    5 replies