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  • can't access to the seagate harddisk Closed

    Hello, i have a question about the seagate external hard disk, when i plug in the hard disk to my laptop (DELL) window 7, it is running, it also s...

    aelus | Latest reply: R2D2_WD Jun 23, 2015
    1 reply
  • Dell Closed

    I have a hard drive.and there isn't. A. Internet connection. Wire .how do I get it

    TlBroadway | Latest reply: TlBroadway Jun 22, 2015
    1 reply
  • Inspiron 352p no hard drive found and to reboot it or reseat dri Closed

    Hello, My inspiron 3520 won't start. I push the power button and the Dell symbol comes on then a few seconds later it says no hard drive found and t...

    Leschkies | Latest reply: R2D2_WD Jun 22, 2015
    2 replies
  • how to repair the file or directory is corrupted and unreadable Closed

    Hello, how to repair the file or directory is corrupted and unreadable? Can I get them back?i dont have back up though..i dont know how to use backu...

    Hana White | Latest reply: R2D2_WD Jun 22, 2015
    1 reply
  • Toshiba Hard Drive not Displayed but detected Closed

    Hello, My Toshiba Hard Drive is getting detected but not displayed. I need the data in the hard disk, therefore cant format the disk. Please...

    Aditya | Latest reply: Boogieman_WD Jun 19, 2015
    3 replies
  • I'm get a report on my computer for my hard drive Solved/Closed

    Hello, My partition hard drive is can't display because is a RAW how can i change to NTFS

    TS | Latest reply: Computertech Jun 19, 2015
    2 replies
  • External USB 1 Hard Drive Closed

    Hello, My External USB 1 Hard Drive doesn't show up in My Computer Win 7 64bit. I've Western Element 1Tb . But Another hard disk shown, but i have...

    salim | Latest reply: R2D2_WD Jun 16, 2015
    1 reply
  • I can't open my local disk Closed

    Hello, when I open local disk d, It shows "THIS FOLDER IS EMPTY".But it show 29GB free of 300GB Configuration: Windows 7 / Chrome 30.0.1599.101

    SEENI | Latest reply: Computertech Jun 12, 2015
    1 reply
  • dead hard disk Closed

    Hello, My harddisk fallen down and is now crashed. My computer doesn't read it.Please give me solution to recover it. Configuration: Windows / ...

    gunjan | Latest reply: Alice_Phoebe Jun 12, 2015
    2 replies
  • Samsung G2 Portable hard drive can't be detected by my macbook Closed

    I've always used this in my macbook pro and it always work and I just used it last night. but now, it doesn't appear in my desktop nor on the sidebar....

    mckmsha | Latest reply: R2D2_WD Jun 11, 2015
    1 reply
  • Hi! I have a firebird Sandisk 4 Gb locking vault. I m locked out Closed

    Hello, The files are still accessible but totally encrypted! I saved them on my HD just in case. The problem here is that the embedded software th...

    frogmobile | Latest reply: frogmobile Jun 8, 2015
    2 replies
  • Sata Hard disk 500gb not detected in my computer Closed

    Hello, Windows 7 / Chrome 43.0.2357.81

    SATISH | Latest reply: R2D2_WD Jun 8, 2015
    3 replies
  • removable devices not recognized and shown in my pc Closed

    i am using windows 8.1 in 64 bit lenovo G500. my hard disk is not recognising any CD/DVD but when i insert one the front panel LED will blink and c...

    ralph7 | Latest reply: R2D2_WD Jun 8, 2015
    4 replies
  • External Harddisk stops working Solved/Closed

    I have a Seagate Bkup+ 1TB Harddisk..it works fine all the time..but when i connect My Android Phone to my windows computer trough USB port the harddi...

    apoorvagora | Latest reply: apoorvagora Jun 5, 2015
    2 replies
  • CONVERT /FS:NTFS on External HDD Closed

    Dear users at Kioskea, I have a ADATA HD710 1TB external HDD and used the "convert f: /fs:ntfs" command on it and it converted from fat32 to ntfs ...

    crixak | Latest reply: crixak Jun 3, 2015
    2 replies

    So i bought WD My Passport Ultra 500GB... I connected to pc, but its not showing in My computer! And its weird, couse in "Devices and Printers" it sho...

    gofeka | Latest reply: Computertech Jun 2, 2015
    1 reply
  • how to fix my transcend flash drive that has no media Closed

    please help me on how to fix my flash drive, it appears to have no media and has 0 capacity... when I used it for the first time I formatted it then a...

    mayblood | Latest reply: eatme Jun 1, 2015
    2 replies
  • Passport woes Closed

    Good evening. I have a WD 1 TB Passport. I use it to watch movies on my Surface 2 mostly when I travel ( a couple times a year). I plug it in and g...

    ibrooks | Latest reply: R2D2_WD Jun 1, 2015
    3 replies
  • Desperate Laptop faulty hard drive data needs to be recovered Closed

    Hello Everyone, help/advice needed please I have a HP laptop that had 1TB c drive. i partitioned it into two further drives ( Drive E and Drive F)...

    funkychick7 | Latest reply: R2D2_WD Jun 1, 2015
    1 reply
  • Can't Access HDD Closed

    I have an old laptop. I took the HHD out and, using my SATA cables, attempted to connect it to my desk top via USB. It kept asking to format so i deci...

    rangerjcxa | Latest reply: R2D2_WD Jun 1, 2015
    1 reply
  • WD passport not appearing on any computer Closed

    Hi my WD passport not working or not showing any data on it. Non of the computer could read the files, passport just making a 'clicking' noise. The LE...

    Shawn | Latest reply: R2D2_WD Jun 1, 2015
    1 reply
  • WD PASSPORT EXTERNAL DRIVE not being recognize Closed

    Hi, I have my external drive that suddenly not being recognize to any port of both my laptop and PC , is it still possible to retrieve my files from t...

    elielian0307 | Latest reply: R2D2_WD Jun 1, 2015
    4 replies
  • Windows boot manager Closed

    Windows boot problem Status:0x00000e9 Info:an unexpected I/O error has accured.

    Mark* | Latest reply: ac3mark May 31, 2015
    1 reply
  • pc Doesn't accept the internal hard drive Closed

    During booting my pc doesn't accept my internal SATA hard drive what to do

    ojasvtripathi | Latest reply: Computertech May 29, 2015
    1 reply
  • 2TB hard drive has only 36gb left instead of 2tb Closed

    Hello, Accidently formatting files in the hard drive, and after recovering all docus, the hard drive has only 36gb left instead of 2tb... any solutio...

    stebarine | Latest reply: R2D2_WD May 29, 2015
    1 reply
  • wd element 1023 hard drive Closed

    I mistakingly removed my external wd element 1023 while use. Since then I have found it difficult accessing it. It is not showing in my computer but s...

    jossiedewole | Latest reply: R2D2_WD May 29, 2015
    5 replies
  • Transcend 25M3: driver software not installed successfully Closed

    Hello, I am having problem with my external HDD transcend 25M3 USB 3.0 ...... it was working fine before i clicked on the cancel option when the win...

    Haseeb | Latest reply: xpcman May 28, 2015
    1 reply
  • my external 1tb seagate harddrive is not showing any file Closed

    Hello, my external 1tb seagate harddrive is not showing any file or folder in it. (when i search a file name it will appear and can open it). it sho...

    Devaprasad | Latest reply: R2D2_WD May 27, 2015
    1 reply
  • write protect problem Closed

    Hello, i try all of way for solve write protect flash. 1: cmd / diskpart / list disk / select disk / attribute disk clear readonly but not worked ...

    seyed jafar | Latest reply: Computertech May 26, 2015
    1 reply
  • external hard disk is not working Closed

    Hello Jack, My passport external hard disk is not detected. The white light on the hard disk is on I can feel it is working But it is not detecte...

    sruti | Latest reply: Computertech May 25, 2015
    10 replies
  • wd my passport 1TB not detected Closed

    my friend accidentally dropped my hard drive, after that when I connect it to my laptop it cannot detect anymore even to other's laptop still can't. I...

    nahtanoj84 | Latest reply: R2D2_WD May 25, 2015
    3 replies
  • start-up problem Closed

    can you give me an advice how to trouble shoot my computer (netbook) i've done all my best but still the problem exist the system system starts almost...

    arthell | Latest reply: Computertech May 23, 2015
    6 replies
  • Boot problem Solved/Closed

    Yesterday, I was using the computer and it was running on low battery, then the screen started to get black and the computer was going to auto shut do...

    seif_tounes | Latest reply: seif_tounes May 22, 2015
    5 replies
  • do i need to format my WD external after i buy it online Solved/Closed

    Hello, do i need to format first my WD My Passport WDBPGC5000ABL 500GB External hard drive before i can use it? thanks Configuration: Window...

    lanie | Latest reply: lanie May 21, 2015
    4 replies
  • How to remove write protection? Closed

    how can i remove right protection from my flsk disk?. but can not fomat the disk because of right protection

    obwoya | Latest reply: Computertech May 19, 2015
    1 reply
  • external hard drive problem Solved/Closed

    Hello,i have a problem to my WD element 1tb external drive, the drive appears and in the device manager the drive is not online it is Read Only it dis...

    derick | Latest reply: Boogieman_WD May 18, 2015
    18 replies
  • My western digital hard drive is not recognised by Pc Closed

    Hello, l have a problem with my western digital 2 tb (WD elements). MY pc doesnt recogn?se it and l tried different laptops to solve problem but p...

    owrasa | Latest reply: Computertech May 18, 2015
    11 replies
  • Folders in external hard disk showing empty Closed

    Hello, I am finding troubling with using my external hard disk. All the folders in it are shown empty but the data is still present. It is showing...

    chith | Latest reply: R2D2_WD May 18, 2015
    1 reply
  • Changing HDD E path to F path suddenly automatically by itself.. Closed

    Hello, I have 4 units HDD in my CPU, what bothering me is my HDD E path suddenly change to F path by itself and so do F path change by itself to E...

    John | Latest reply: R2D2_WD May 18, 2015
    1 reply
  • Cannot find/open the documents in the hard disk Closed

    Hello, I have a WD 1TB (My Passport) Hard disk, with many documents, files & video clip. When I copied some photos into the hard disk yesterday, i...

    Elaine | Latest reply: xpcman May 16, 2015
    1 reply
  • Local Disk G:...HELP!!!!!!!! Closed

    Hello, I know I might be a tad late, and I'm not sure if this is the same problem everyone else was/is having with their hard drives, but I've been ...

    Musicaltariq | Latest reply: kieferschild May 15, 2015
    1 reply
  • wd elements recognition problem Closed

    plz help... i have a 1 tb wd hdd . the problem of this hdd is .. when i connect it on my laptop it was found but didn't show on my computer. and wh...

    jpparvej | Latest reply: ac3mark May 15, 2015
    3 replies
  • write protected Closed

    Hi, how can i remove write protected to wd elements 1tb????

    xyloreinelace | Latest reply: Boogieman_WD May 15, 2015
    1 reply
  • Unable to detect seagate external harddisk Closed

    Hi, I am using my seagate external hard drive from long back. Yesterday I copied huge amount of data in one go. After that whenever i am trying to ...

    abhijeet02 | Latest reply: abhijeet02 May 13, 2015
    7 replies

    Bought a Seagate BackUp Plus Portable Drive (1TB) last April 16, 2015. Today is May 06, 2015. The problem started yesterday. Whenever I plug the HDD...

    RobiKim | Latest reply: Boogieman_WD May 12, 2015
    3 replies
  • Printing pictures Solved/Closed

    Hello, I have a bit of a conundrum. I am attempting to print off pictures in a store kiosk (the instant print stations at places like Walmart & RiteAi...

    Mal | Latest reply: Ambucias May 12, 2015
    10 replies
  • wd my passport external hard cannot open ( urgent ) Closed

    Hello, I cannot open my wd external hard, but it is showing in my computer as"Local Disk:I". tried several times to open but could not. when I con...

    thihthi | Latest reply: Computertech May 12, 2015
    3 replies
  • WD passport stop recognizing device Closed

    My WD passport is not being recognized by my laptop. The light comes on and i can hear a sound like it is spiraling...but the drive is not there. He...

    sharlam | Latest reply: R2D2_WD May 12, 2015
    2 replies
  • enquiry Closed

    Hello, when i have done the process u have told its showing the message hardware error. what i must do inorder to make it ready. Configuration:...

    sandeep | Latest reply: Computertech May 11, 2015
    1 reply
  • HCl L 9912 drivers Closed

    Hello sir please hcl L9912 sound drivers send my gmali id ***@***" per

    Nickname...V... | Latest reply: Computertech May 11, 2015
    3 replies