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  • Western digital my passport password reset? Closed

    Hello, I got a wd my passport external hard drive I forgot the password - but its auto-unlock for my laptop so I had my data out of it. now I wa...

    KIA | Latest reply: R2D2_WD Mar 25, 2015
    1 reply
  • ps4 games spoilt my external hard drive Closed

    Hello, greetings...I bought an external hard drive that was formatted in FAT32 and when I try to formart it back to NTFS on a Mac, it does not Mount a...

    jaechris | Latest reply: R2D2_WD Mar 24, 2015
    1 reply
  • Hard Drive all volume not showing Closed

    I have an external USB 60 GB hard drive and having four partitions only one partition is showing of 24 GB other disappeared.

    Asimjawaid | Latest reply: R2D2_WD Mar 23, 2015
    1 reply
  • how do i recover a zipped file from a hard drive with corrupt mb Solved/Closed

    The problem is that I need to recover a zipped file from a corrupted hard drive. The hard drive is NOT physically damaged, only inaccessible due to th...

    WilliamChap | Latest reply: howardbridger Mar 22, 2015
    1 reply
  • Where is the HDD Dive password? Closed

    Been having trouble restoring my laptop and all it keeps askin for is the "HDD Drive passwork" I have no clue what that is or where to even find it at...

    nat.5114 | Latest reply: Ambucias Mar 21, 2015
    1 reply
  • HOW TO SCAN A HARD DRIVE FOR VIRUS THREATS. Solved/Closed

    Hi all, Am humbled to talk to you guys today, hope this finds you well. I have an issue that i believe you can be of help. I have a 1TB transcend po...

    Kiviangu | Latest reply: enegue Mar 20, 2015
    5 replies
  • Wd harddrive (1TB) not getting detected Closed

    Hello, My Western Digital is not getting detected which was few days ago. Suddenly this was not detected and following is happening after connecting...

    sanzip | Latest reply: R2D2_WD Mar 20, 2015
    3 replies
  • Windows partition blank Closed

    Hello, Windows Data partition with all my partition is showing blank in the disk managment and I am not able to change the drive letter https://ww...

    Neurostudent | Latest reply: KY_WD Mar 19, 2015
    1 reply
  • hardisk can't be detected Closed

    Hello, My hardisk can't be detected at all.. i was trying in BIOS SETUP...BUT I CAN'T SEE THE SATA.. What is SATA? PLS HELP ME...TQ Configur...

    CC | Latest reply: cecicheu Mar 18, 2015
    16 replies
  • External hard drive files invisible :( Solved/Closed

    Hi All, I have 6GB of back-up files on a 80GB external hard drive in NTFS format. When I tried to access them from Windows 7 (64-bit), the drive a...

    pulsechaser | Latest reply: Code-X Mar 18, 2015
    5 replies
  • repair harddisk Closed

    Hello, My toshiba netbook nb505 I recently format and tried to install windows 7 but cannot expand windows files. I tried to install windows 8.1 b...

    andywu | Latest reply: xpcman Mar 14, 2015
    1 reply
  • hard drive repair Closed

    My hard drive also had the "directory is corrupted or unreadable" problem. I ran th cmd solution and it began fixing bt then i accidentally removed ...

    salifya | Latest reply: xpcman Mar 14, 2015
    1 reply
  • My Passport 1TB external USB hard drive not being recognized Closed

    So I have that and I've plugged it into a computer that has worked on it before. I've uninstalled and reinstalled the drivers and everything but it is...

    Sebz | Latest reply: Boogieman_WD Mar 13, 2015
    4 replies
  • unrecognise and unaccessible external hdd Closed

    How can my computer recognise my external hard disk drive? whenever i plug my hard disk it shows this message E:/ is not accessible. The file or dire...

    ausad1 | Latest reply: Boogieman_WD Mar 13, 2015
    2 replies
  • NTDETECT failed error appears Closed

    Hi I was using sata laptop harddisk in my laptop internally. It was working properly. I used it externally, by Samsung harddisk case Z10, on my ...

    MAAZ | Latest reply: jack4rall Mar 12, 2015
    1 reply
  • my external hd not recognising Closed

    Hello, my external hard disk is not seen under my computer. but it seen in safe removal and it shown in control panel. but if i type diskmgmt.msc ther...

    happy | Latest reply: Boogieman_WD Mar 11, 2015
    1 reply
  • Fall down from the table Closed

    Good evening Sir, Can i ask you a question about my Hard disk. Since my hard fall down from the table. its very very slow. I can't even copy anything...

    991306 | Latest reply: 991306 Mar 11, 2015
    2 replies
  • password protector Closed

    Hello, i have forgotton password of folder protector 6.1 version can u help me Configuration: Windows XP / Chrome 42.0.2311.22

    adnanali | Latest reply: Ambucias Mar 10, 2015
    1 reply
  • I can't format my SD card Closed

    I cant fomat my SD card It when i press PROPERTIES It has 0 bytes, And i used chkdsk and it says "Cannot open volume for direct access" i used SD form...

    aceserrano01 | Latest reply: Computertech Mar 10, 2015
    2 replies
  • problem with external harddrive Closed

    my external harddrive is not showing some files, recently i copied some movies from my friends computer but when i plugged it in my laptop its not sho...

    deepakk | Latest reply: mr.vijaydeepsingh Mar 10, 2015
    1 reply
  • Internal Hard Drive almost full but I cant find half my files!? Closed

    Really need some help here, not much of a computer techy havent been able to find a solution for this yet as most people experience this with an exter...

    huhhh | Latest reply: mr.vijaydeepsingh Mar 10, 2015
    1 reply
  • WD Elements 2TB desktop drive very slow Closed

    My WD elements desktop drive (external) is very slow. It is not recognized for long time sometimes. The files can be seen but down load is very slow a...

    som2004 | Latest reply: jollym124 Mar 10, 2015
    2 replies
  • Folders in D drives moved into AI_RecycleBin folder Closed

    Help! I was using my laptop as per normal and suddenly all my files in the D drive went went missing.. When I used the attrib -h... command in the com...

    eccles | Latest reply: Computertech Mar 10, 2015
    1 reply
  • WD My Passport 1 TB Hard Disk (Black) USB 3.0 plus USB 2.0 Closed

    Hello Sir, Madam, I don't know what is the problem with my hard disk. I don't have a Virus on it. However my external hard disk completely slow. I...

    991306 | Latest reply: 991306 Mar 9, 2015
    2 replies
  • make sure that my information, email and files are not tampered Closed

    I am using someone elses computer and had to upload most of my information for business purposes I normally work from my smart phone but thats shut do...

    kristallee | Latest reply: Ambucias Mar 9, 2015
    1 reply
  • External Disk Drive Won't Show Up ! Closed

    Hello, I'm facing this problem, what seems to be a common one for many PC users. When I connect an external hard disk, it won't show up. But answe...

    iamh2k | Latest reply: R2D2_WD Mar 9, 2015
    4 replies
  • Hard drive with xbox Closed

    can i use my external hard drive with my xbox without messing up my backups from my pc already on there? I hooked up xbox to my external hard drive an...

    grimbiker | Latest reply: R2D2_WD Mar 9, 2015
    1 reply
  • Setup can not find any hard drives Solved/Closed

    Hello, I had a problem with my windows keep restarting after blue screen in normal mode.. I can change in safe mode.. And I had try to change the r...

    Neo | Latest reply: limka123 Mar 5, 2015
    12 replies
  • HELP, I can't access my WD Passport 1tb external HD :( Closed

    At first I can't eject my HD, before this it work normally, below some image and description on my situation now...: 1) I'm trying to open "Disk Ma...

    TimTimAnon | Latest reply: R2D2_WD Mar 3, 2015
    5 replies
  • Not able to detect while connecting with system.. Closed

    I have 1TB hard disk of Seagate.and now it is not detected by system from last week. so can anybody tell me how to get the data from there?

    BHB | Latest reply: R2D2_WD Mar 2, 2015
    2 replies
  • My External Hard drive, is having problems going on Closed

    Hello, I own a 2TB Seagate External HD, and i've been having this problem for a long time. Every time I try to plug the plug wire to the External,...

    Rika | Latest reply: R2D2_WD Mar 2, 2015
    2 replies
  • Flash drive that is removable disk Closed

    Hello every one, I have a problem with my flash drive or usb. when i restarted my computer it just appear that my flash drive is removable disk. i ...

    Lhan | Latest reply: eli Mar 2, 2015
    2 replies
  • 3 TB Toshiba external hard drive missing files backed up from m Solved/Closed

    Hello, I noticed today that my old backup files, some back to 2011, are missing. The oldest backup that I am showing is from 3/2014. I do not believ...

    tamishep | Latest reply: Ambucias Mar 1, 2015
    4 replies
  • WD External HD Not shown on my computer Closed

    Hello, My WD HD stop working suddenly I don't know why well I see it's not show on my computer like in the pictures on Vir...

    yanick013 | Latest reply: Boogieman_WD Feb 27, 2015
    12 replies
  • Diskette Drive 0 Seek Failure Error Message Solved/Closed

    Hello, I have read previously solved situations submitted that were dealing with error message Diskette Drive 0 Seek Failure. I get the same and hav...

    sheila616 | Latest reply: JE Feb 26, 2015
    3 replies
  • how to remove battery? Closed

    Hello, I would like to know how to remove battery Configuration: Windows 7 / Chrome 40.0.2214.111

    lioness | Latest reply: addyagrawal Feb 25, 2015
    1 reply
  • hard disk not showing Closed

    Hello, i have a WD 1TB hard disk suddenly it stopped showing up in my computer after i rebooted one day i tried it on many other machines an...

    yyaat | Latest reply: Computertech Feb 25, 2015
    10 replies
  • hard drive recovery Closed

    mare computer me kuch personal files thi jo 2 months pahely kisi waja se delete ho gayi hai kaya wo files recover ho sakti hain

    naeemhassan | Latest reply: Ambucias Feb 24, 2015
    1 reply
  • windows & bios dont recognize hard drive unable to restore data Closed

    hi everybody, i have a lacie Porsche p9230 3tb external hard drive, the drive is only six month old all my media is stored in this drive. one day th...

    goad | Latest reply: KY_WD Feb 24, 2015
    1 reply
  • External hard drive issues! Closed

    Ok sooooo. I'm stupid. Why I'm saying that is one, I knoe or at least thing I know how this all started. I plugged my hard drive (had everything major...

    DarkoDom | Latest reply: R2D2_WD Feb 24, 2015
    1 reply
  • Can't find hideen files on my external hard drive Closed

    Hello, there Where would I find start on windows 7 to show the hidden files on my external hard drive? thank you Configuration: Windows 7 / In...

    marceloblas | Latest reply: Computertech Feb 22, 2015
    1 reply
  • locked that folder and afterward forgot the password Closed

    Dear All I had some of my family pictures with me in my laptop, I applied lock folder and locked that folder and after ward forgot the password. I ha...

    anjoo | Latest reply: Ambucias Feb 22, 2015
    1 reply
  • WD My Passport Drive - Drive not appearing in My Computer? Solved/Closed

    I've tried everything after researching this problem online and nothing seems to work. I've just installed a WD My Passport Ultra and it appears in...

    tronicuk | Latest reply: Ambucias Feb 21, 2015
    5 replies
  • External Hard Drive loads but won't open? Solved/Closed

    I have a toshiba 3.0, windows 7. When connected it loads for hours but won't open or show. It stops after loading and whenever I open disk manageme...

    michi1004 | Latest reply: michi1004 Feb 21, 2015
    2 replies
  • hard drive is read on pc. but is undetected by laptop. Closed

    Hello, my 2tb seagate hdd is detected by my pc. But on my laptop it is not! What can be the probem?? Configuration: Windows / Firefox 35.0

    shubs | Latest reply: ac3mark Feb 20, 2015
    1 reply
  • one of my f drive is not responding Closed

    Hello, One of my hard disk drive f on my system is not opening event though i cant format it when i opened disk management the drive is not show...

    dachhu21 | Latest reply: R2D2_WD Feb 20, 2015
    5 replies
  • WD passport not recognize Closed

    Hello, ello, Hi I have a big trouble on my WD passport 1TB HDD, I am using this since 1year but suddenly its not working, but disk can view in ...

    kamesh | Latest reply: KY_WD Feb 20, 2015
    1 reply
  • hard drive failure, personal files involved Closed

    hi all hows everyone doing, i have a problem that i feel needs assistance as i dont want to risk doing things myself just to make the situation wors...

    boabcc | Latest reply: Ambucias Feb 19, 2015
    5 replies
  • Harddrive unrecognised in PC but working in MAC Closed

    Hello, Configuration: Windows 7 / Chrome 40.0.2214.111 My Hard Drive (Western Digital) is unrecognised in Windows but it is recognised in MAC...

    Ratandeep | Latest reply: Boogieman_WD Feb 19, 2015
    4 replies
  • beeping computer Closed

    Hello, I was wondering if you could help me my computer beeps 3 times then stops for a few seconds then beeps 3 times again etc. I've tried new ram an...

    jackD | Latest reply: Ambucias Feb 18, 2015
    6 replies