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  • My WD hard drive stopped Closed

    hello, i was copying data from my WD Mypassport Ultra hard drive to my pc. accidentally i removed the usb cable while copying. when i tried to connect...

    ahmedmaged | Latest reply: Promomilia Promomilia Feb 17, 2017
    6 replies
  • Internal HDD (3 TB) don't recognized in ext. enclosure Solved/Closed

    Dear Experts, I'd like to ask your help. I just bought a Sharkoon Swift Case Pro USB 3.0 external enclosure for the following internal 3.5 HDD drive:...

    peter82hu | Latest reply: peter82hu Feb 15, 2017
    4 replies
  • ASUS X550L Closed

    Hello, I also encountered this problem, and what I did is I go to the security first then disable so that I can enable the Launch CSM. The only thi...

    heroyuy2017 | Latest reply: heroyuy2017 Feb 14, 2017
    0 replies
  • External Hard Drive not working in USB 2.0 Ports Solved/Closed

    My External Hard Drive is a Sony HD-E1. It uses a USB 3.0 cable. I have been using it for nearly a year now on my laptop and TV with no issues and bot...

    oneputt | Latest reply: Sekica Feb 14, 2017
    2 replies
  • My HDD can't accept files and deletes what I copy Closed

    Hello, I bought a brand new WD Elements 1TB Portable HD. But I encountered a problem on the first time i used it. I copied 3 video folders (with s...

    jdmn | Latest reply: R2D2_WD Feb 6, 2017
    1 reply
  • Pendrive detected but not hard disk Closed

    Hello, My PC is not showing hard disk in my computer, actually it is detecting HD but not showing in my computer screen. pen drive works fine with...

    Vilas Randive | Latest reply: xpcman Feb 4, 2017
    1 reply
  • damage Closed

    Hello, hard disk is fallen n not recognised by lappy ??

    1596vin | Latest reply: 1596vin Feb 4, 2017
    0 replies
  • usb not displayed Closed

    Hello, why my usb drive not appearing in mycomputer in xp professional

    bsrn | Latest reply: bsrn Feb 4, 2017
    0 replies
  • harddrive suddenly not working Closed

    Hello, System Configuration: Android / UC Browser 11.1.5.890 I start my computer it is start normally and all programs running but after some time ...

    Abu | Latest reply: xpcman Feb 1, 2017
    1 reply
  • Transcend EHDD not able to see Hid folders Solved/Closed

    Hello, Configuration: Windows 7 / Internet Explorer 9.0 Hii Sunder thanks for such a nice service by taking your time for others , I went thru...

    Bala | Latest reply: kik Feb 1, 2017
    4 replies
  • WD Drive passport lock Closed

    Hi Please help me on this My WD drive is locked i can not viewing my file how to unlock it i put my hint password but hopeless. Regards Rodolfo

    Rodolfovicente1 | Latest reply: KY_WD Jan 31, 2017
    1 reply
  • laptop does not recognise my WD Passport Solved/Closed

    Hi My laptop does not recognise my WD Passport. The laptop bleeps when passport is plugged in and removed but no drive letter. I have been into D...

    aressee | Latest reply: R2D2_WD Jan 30, 2017
    3 replies
  • Virus Shortcuts from my hard drives Closed

    Please how can i get read of Virus Shortcuts from my hard drives! SATISFACTORY

    SAGACIOUS16 | Latest reply: R2D2_WD Jan 30, 2017
    2 replies
  • hard disk not detected Closed

    Hello, I have purchased WD 1TB external hard drive I used it for one year and all of sudden it got problem like it couldnt be detect to my pc or lap...

    vamsinithin | Latest reply: R2D2_WD Jan 30, 2017
    1 reply
  • Computer is not picking up brand new drive Closed

    Hello, please help new 4TB seagate external drive is not showing up in my computer or in computer management it does show up in device management. A...

    R meant | Latest reply: R2D2_WD Jan 26, 2017
    2 replies
  • No HDD detected in Lenovo Solved/Closed

    Phoenix Securecore Tiano setup...how to do this?

    Pochu.vinay | Latest reply: R2D2_WD Jan 26, 2017
    1 reply
  • Western Digital My Passport Ultra change to CD Drive Closed

    Hello, I cannot open or any file on My Western Digital My Passport Ultra because it change to CD Drive How to solve this problem? Help me

    Haz | Latest reply: Ali Shahir Jan 25, 2017
    10 replies
  • open the files and folders in the hard drive Closed

    Dear sir, My hard drive can not open due to used at infected computer. So kind request to support to open the files and folders in the hard drive.

    keshab_rijal | Latest reply: KY_WD Jan 25, 2017
    1 reply
  • Problem accessing WD External Hard Drive Closed

    Hello, I have a WD External 1 TB Hard drive and recently decided to put a password on it. After doing so, I was able to unlock it with the password...

    Chuck | Latest reply: KY_WD Jan 24, 2017
    1 reply
  • ps3 not playing any of my games Closed

    hello sir or mam my ps3 wont let me play my game well any of them and i cleaned it and everything what do i do?

    bishop_king21 | Latest reply: ac3mark Jan 20, 2017
    1 reply
  • WD My passport external hard drive stolen Solved/Closed

    Hello, My WD My passport was recently stolen and possibly has some sensitive info on it. It is password protected using the WD software. Will the ...

    Robbery victim | Latest reply: Robbery victim Jan 19, 2017
    2 replies
  • Seagate goflex 1tr not readable Closed

    Hello, I have a seagate goflex 1tr portable hard desk. it suddenly stopped being read by the computer. the computer only shows that the usb cable is...

    Abdullah Bar... | Latest reply: R2D2_WD Jan 19, 2017
    1 reply
  • WD passport not working Closed

    Hello, my wd passport not recognized I tried so many options but not working System Configuration: Windows / Firefox 43.0

    Belisti | Latest reply: KY_WD Jan 18, 2017
    4 replies
  • Ext HDD is being recognized, but primary partition isn't Closed

    I've been using this ext hdd for years and recently have been more and more trouble with it. I've looked all over google and many different forums for...

    pdjade2 | Latest reply: R2D2_WD Jan 18, 2017
    1 reply
  • Seagate expansion hd with flashing blue light but not deducted. Closed

    Hi I'm arun. I have bought seagate expansion 1tb hard disk 3 years back i used less than 20 times. I just used to save my pictures n songs after al...

    D_arun | Latest reply: R2D2_WD Jan 18, 2017
    1 reply
  • PC dvd rom not working Closed

    Hello, I am using window 7 ultimate 32 bit My processors is Pentium core When I add extra hard disk but DVD ROM is not working.....After ward I a...

    Nrs | Latest reply: R2D2_WD Jan 13, 2017
    1 reply
  • hard disk is not detected Closed

    Hello, my external hard disk was not detected since a week ago. it was doing just fine before and the hard disk is still detected and functioning pr...

    jjj | Latest reply: nathanwirth Jan 12, 2017
    4 replies
  • computer runs, but doesn't boot up after replacing hard drive Closed

    Hello, So, my disk drive went bad a while back and I gust installed a new one, a WD 1 TB drive in my desktop. Simple enough, but when I tryed to ins...

    Spencinat0r | Latest reply: R2D2_WD Jan 9, 2017
    1 reply
  • Pen Drive not showing data Solved/Closed

    My pendrive is having data but it is not showing ?

    tparamas | Latest reply: ecaina Jan 8, 2017
    8 replies
  • hardware is not detected Closed

    Hello, hi my hard disk is not detected. i had tried it on anothr PC but it is working just fine. i had tried to uninstall it but it also doesnt work...

    jjjj | Latest reply: jjjj Jan 6, 2017
    0 replies
  • unable to copy data from laptop to external hardisk transcend on Solved/Closed

    dear experts, iam unable to copy any kind of data from my laptop to external hard disk. it is one tb transcend store jet hard disk. while copying ge...

    manjuMK | Latest reply: R2D2_WD Jan 4, 2017
    3 replies
  • WD Elements TV doesn't recognise my new external drive. Closed

    I've always used WD Elements Hard drives for my Downloads, but now my TV doesn't recognise my new external drive. Other hard drives work on the TV....

    adestocker | Latest reply: R2D2_WD Jan 3, 2017
    1 reply
  • hard drive shows operating system missing Closed

    Hello, sir plz help me in system i have 2 hard drive 500gb i have two prombles [1 ] hard drive is when i start my system it showing shows operati...

    srikanth | Latest reply: R2D2_WD Dec 29, 2016
    4 replies
  • unrecognize my WD Elements 1TB external hard drive Closed

    Hello, I have used WD Elements 1TB external hard drive over a year and all of sudden it got problem like it couldnt be detect to my pc or laptop I c...

    Joe1231 | Latest reply: R2D2_WD Dec 29, 2016
    7 replies
  • Regarding unhiding folders in a hard drive Solved/Closed

    Hello, As you said when I am entering the path: attrib -h-r-s/s/s/d d:*.* here d is my hard drive. it is showing as invalid switch -h-r-s...

    jskumar | Latest reply: NitNot Dec 26, 2016
    5 replies
  • play cd in laptop windows 10 Closed

    How can i play the cd in windows 10 hp laptop

    sijishibu | Latest reply: sijishibu Dec 25, 2016
    0 replies
  • the file or directory is corrupted or unreachable Closed

    Hello, dear sir, my hard disk open alright but when i try to open a folder is says the file or directory is corrupted or unreachable

    Seyram | Latest reply: David-Johnson26 Dec 22, 2016
    2 replies
  • Hard disk is not getting detected Closed

    Hello, I was watching a video from my 1tb wd hard disk and then all of sudden something happened and video stopped playing. So I removed the hard di...

    Manit | Latest reply: R2D2_WD Dec 19, 2016
    6 replies
  • How to recover my WD hard disk drive. Closed

    Hello, My WD hard disk are unable to open.it shows only drive name like e or f.how could I recover my lost data.

    shantipriyaj9 | Latest reply: R2D2_WD Dec 16, 2016
    1 reply
  • My HDD does not show on bios AND disk management Solved/Closed

    Hello my HDD works fine and my new samsung ssd 850 evo m2 ALSO works fine, the problem is when i plug them BOTH in my asus h170 gaming pro motherboar...

    Reaper123 | Latest reply: Reaper123 Dec 15, 2016
    2 replies
  • MyWD My Passport I/O error Closed

    Hello, MyWD My Passport externl hard drive has an I/O error. What can be done about it Configuration: Configuration: Windows / Chrome 54.0.284...

    ed | Latest reply: R2D2_WD Dec 15, 2016
    1 reply
  • internal hard drive for external use Closed

    I have a hard drive from my old computer ( it died from motherboard failure) I'd like to use it as an external drive. It has a lot of corrupted files ...

    carlseye | Latest reply: R2D2_WD Dec 15, 2016
    6 replies
  • MY Book external hard drive modification Closed

    I am trying to drag pictures folders off of the IMAC and onto the MY Book external hard drive. Error shows up stating that the MY Book cannot be modif...

    kevinswill | Latest reply: R2D2_WD Dec 15, 2016
    2 replies
  • seagate 3TB hard drive Damaged? Closed

    I have a seagate 3TB hard drive I am using for my xbox one, I also want to transfer some photos etc from my Sony Xperia Z2 but when I connect it to my...

    MICKBANE | Latest reply: MICKBANE Dec 14, 2016
    3 replies
  • My external drive isn't being read by my computer Closed

    Hello, I have a seagate external disk drive. In the middle of a show it started to act up and now I am unable to open it. I can see it listed under ...

    TeresaPena31 | Latest reply: R2D2_WD Dec 13, 2016
    4 replies
  • Hard disk only one is detected Closed

    Hello, I have 2 HDD but when I connect both. In bios its detecting only one but my both HDD is Ok only one is connecting . When i connect firs...

    Ankit | Latest reply: R2D2_WD Dec 12, 2016
    1 reply
  • cant find my local disk d Closed

    Helllo, When I open my computer I find only local disk C and can't find local disk D pls give me a solution

    vaibhavkurmi | Latest reply: R2D2_WD Dec 12, 2016
    3 replies
  • forgot my WD password Closed

    Hi sorry I ready forgot my WD password....could you have software to unlock it.....thank...

    Pisey Se | Latest reply: R2D2_WD Dec 12, 2016
    2 replies
  • WD my passport ultra 1tb Closed

    Hello, when I connect my hard disk to my computer directly , a pop-up window appears and ask fr formatting ... Every time when I connect it .. ... B...

    Vipin sainath | Latest reply: R2D2_WD Dec 12, 2016
    1 reply
  • my HDD doesn't show on Disk Management Closed

    Hello, I've tried everything but it still doesn't show up,it was working fine then i unplug it,then it did this thing,like you can hear it,it workin...

    Help | Latest reply: shakewily9 Dec 9, 2016
    2 replies