Has your WhatsApp account been suspended? Although it is not usual, it can happen. If this has happened to you don't despair: in this article we will explain the reasons behind your suspension and what you can do to recover your account.
To start, you should know that there are two types of blocking: one is temporary and the other is permanent depending on the type of infractions.
If you see a message on the screen saying that your account has been temporarily suspended followed by a timer, the solution is simple. Typically when WhatsApp blocks you, it is if you have been using unofficial apps, such as WhatsApp Plus or GB WhatsApp. In this case, we recommend that you return to the official version of the platform (before the timer reaches zero) if you do not want to see your account permanently blocked. There are several simple steps to take before to make sure that you do not lose any of your conversations that are stored in the ‘pirated’ apps.
To create a backup of GB WhatsApp , enter the application and follow the path More options> Chats> Backup . Then go to Phone Settings> Storage ; Find the folder where the GB WhatsApp files are and change the name to " WhatsApp ". From there you can uninstall the unofficial application, download the official version and restore the available backup.
If you had WhatsApp Plus , you can skip this step, since the chat history is automatically transferred to the official version of the service. Delete Plus, download WhatsApp and restore the backup.
The main reasons given for indefinitely blocking an account are related to:
If you have not used WhatsApp for any of these purposes, you can use contact the application to ask the reason why you have been blocked and ask to restore your account. To do this, write an email to the WhatsApp Support service explaining that this is an error and asking for reactivation. WhatsApp ensures that it examines case by case so as not to commit injustices, so if you have not breached its conditions of use, they may allow you to reuse your account.
Although these are mostly common sense, we remind you of some basic guidelines to avoid having problems with the use of the messaging service.