The discussions

"empty" external hard drive

 Solved/Closed

Hello, I have a LOT of files stored in my external hard drive, but for some reason, every time I try to access it, it says that my drive is empty....

Last reply on 9 Jan 2019 by
Thanks

Installation program

my laptop don't have a disk I will like to install this program for first time can you please help me

1 reply Last reply on 8 Jan 2019 by
ac3mark

Samsung notebook 7 spin doesn't reboot

Hello, My computer is Samsung Notebook7 Spin doesn't reboot. It keep on saying "Press F4, Sata not install". What can I do ?

2 replies Last reply on 8 Jan 2019 by
ac3mark

Transcend hard drive shows in my pc but doesnt open and slows down the whole pc

Hello, Ive tried everything from uninstalling the USB drive to trying to change the name of the drive. Anytime i try to open disk management it ...

1 reply Last reply on 8 Jan 2019 by
brendonjon

My computer turns off the display after some time

Hello, After a certain time (about 8-10 minutes) the display screen goes black (turns off), while the cpu is still working. The fan and LEDs are w...

2 replies Last reply on 8 Jan 2019 by
bilal

Epson l386 printer does not recognise magenta ink

Hello, My Epson L386 printer does not recognise one of the colorful inks. Why not and what should i do?

2 replies Last reply on 7 Jan 2019 by
ac3mark

Seagate internal hard-drive not detected

Hello, I have a Seagate HDD model ST200DL003 2Tb. I turned my PC off, and the next time i turn on my PC the HD is not recognised. Hard power is w...

7 replies Last reply on 7 Jan 2019 by
ac3mark

Dvd-r problem

 Closed

Hello, I have a movie shop and am burning movies with ashampoo burning studio 19..the disc dvd-r wont play in a dvd player but is playing on the c...

Last reply on 7 Jan 2019 by
ac3mark

Wd passport hard disk

I have a WD 1TB external hard drive, supposed new without documentation. The light comes on and there are soft noises from within, but when I connect ...

2 replies Last reply on 6 Jan 2019 by
nathanwirth

Can't access files on my wd my passport

Hi, My WD My passport external hard drive used to be listed under devices and now doesnt seem to be, the light the drive comes on and you can hear it...

2 replies Last reply on 5 Jan 2019 by
Cottus

How to repair virus infected files?

Hello, My all files, folder and rar files infected from virus. The virus added djvur extension into end the all system files even pictures video o...

2 replies Last reply on 5 Jan 2019 by
Mastema

Dell inspiron 11 won't turn on

Hello, With the power cord in, I can't get the computer to turn on. It starts and shows the Dell logo and then just shuts off. Sometimes I can get...

3 replies Last reply on 5 Jan 2019 by
ac3mark

Acer aspire fails to boot

Hello, My Acer Aspire M5301 with Windows 10 fails to boot. After turning on there is a blank screen, then it beeps once and Logitech keyboard ligh...

1 reply Last reply on 5 Jan 2019 by
ac3mark

Laptop turns off when power cord is removed.

 Solved

Hello, My Gateway 9500 Laptop unexpectedly turns off, when the battery charger (power cord) is unplugged. The battery is new (purchased on 11/09/09)...

9 replies Last reply on 5 Jan 2019 by
lol

I deleted all recovery partitions

I am sitting with a Satellite C850 ( Toshiba ) and I did a full format of the hard drive, all partitions were removed so all the recovery data is lost...

2 replies Last reply on 5 Jan 2019 by
PcSoftbox112

Keyboard not working on the internet

Hi, My keyboard will not work when I am on the internet. I have changed key boards so I am sure it is not the keyboard itself.

2 replies Last reply on 4 Jan 2019 by
Daniel Telele  

Question about hard drive and system files

Hello, Recently my computer crashed and is unusable from now on. Today I got my computer's hard drive back, it's in 'icy box' (it's like a externa...

1 reply Last reply on 4 Jan 2019 by
ac3mark

My acer aspire s3 series won't start

 Solved

Hi, I am unable to start my Acer Aspire 3 series laptop. When I press the power button, it blinks an orange light 5 times and then stops. Nothing ...

3 replies Last reply on 4 Jan 2019 by
ac3mark

My external hard drive now reads g instead f

 Solved/Closed

Hello, yeah well I downloaded 2 games on to my external western digital harddrive WoW and Battleground Europe. I take my hard drive to my friends hous...

Last reply on 3 Jan 2019 by
dfds

Dell inspirion 1721 laptop won't turn on

 Solved/Closed

Hello, Last night I went to turn on my laptop and it won't turn on. It starts to turn on, the power light/HD light goes on, then makes a CHINK s...

Last reply on 3 Jan 2019 by
mee

G:\is not accessible access denied

 Closed

Hello, I have a PC running Windows XP Pro SP2. I have a problem with my PC, whereby I cannot access my USB or CD or DVD. The USB drive and DVD ...

Last reply on 3 Jan 2019 by
naghi

Cpu and monitor issue

My monitor is on then cpu is not starting Then changing power chord cable cpu to monitor Then cpu starting for moniter please any help

2 replies Last reply on 3 Jan 2019 by
Saikumar1

How to recover my data in external hard disk?

 Solved

Hello, How can I open my folder in external hard disk? Thanks!

1 reply Last reply on 2 Jan 2019 by
ac3mark

Pc crashes and turns on

Hello, I'm having a problem lately. While I was playing a video game my PC crashed with a crazy sound coming from my headphones. It's literally fre...

1 reply Last reply on 2 Jan 2019 by
ac3mark

My hp pavilion laptop has a black screen

Hello, My HP Pavilion G6 laptop powers up and the fan works, but I have a black screen. Can you help me to get it back up and running normally? ...

1 reply Last reply on 2 Jan 2019 by
ac3mark

Logging off

Hello, I'm stuck at logging off page on my LG computer and I don't know what to do. Please kindly help me.

1 reply Last reply on 2 Jan 2019 by
ac3mark

Restore my dell inspiron to factory settings

 Solved

Hi, I have a Dell laptop and am trying to restore back to factory settings. I have tried pressing F8 on start up, but nothing is coming up. Is ther...

5 replies Last reply on 2 Jan 2019 by
ac3mark

When pressing shift 2 the and key doesn't work but " appears

Hello, I have seen many other articles about going into the control panel and on Windows 10 if I select to view by category and go into Clock, Lang...

1 reply Last reply on 1 Jan 2019 by
Wmm26587

How to restore sony vaio factory

 Solved

Hello, I have a sony vaio VGNCS14G laptop with vista home premium as OS. I was trying to restore C drive and during the process the system shut...

12 replies Last reply on 31 Dec 2019 by
Cameron

No signal to monitor

Alright so this is a weird one. When I am playing a game I will randomly have all signal to my monitors cut out. I can still hear audio and can hear t...

1 reply Last reply on 28 Dec 2018 by
Tarasios

Unable to access files from 2nd hard drive

 Solved/Closed

Hello, My friend’s computer only shows a blue screen with a "?" (question) mark when she boots it up. I took her hard drive (Western Digital SATA 2...

Last reply on 28 Dec 2018 by
SSd

No light appears in the power button of cpu

Hi, What is the problem if the CPU is working properly but start button of CPU is not blinking? Also, no signal appears on the monitor. Please h...

1 reply Last reply on 28 Dec 2018 by
ac3mark

I have problem in my audio drivers

I have the full audio drives but cannot listen to the audio of my PC speaker, can you plz help me. REMOVED

1 reply Last reply on 28 Dec 2018 by
ac3mark

My laptop won't turn on

 Solved

Hello, I was watching a movie when I plugged in my earphones and then my computer crashed. I couldn't move the mouse cursor and my computer was fro...

6 replies Last reply on 28 Dec 2018 by
ac3mark

Can i clean ram without accessing my desktop?

 Solved/Closed

Hello, Can I clean RAM without accessing my desktop?

Last reply on 28 Dec 2018 by
kieferschild

No display but pc led’s and fans are on

Hi, for Christmas I decided to get an i7 7700k as a replacement for my i5 6400 as my pc was starting to be slower and I wanted it to speed up. So I to...

7 replies Last reply on 27 Dec 2018 by
ac3mark

Computer turns on and nothing happens.

Hi, Last week my computer suddenly stopped responding. I turned on the sleep mode, went to bed, and when I woke up it didn't work. I think there wa...

1 reply Last reply on 26 Dec 2018 by
ac3mark

My keyboard is locked

Hello, I slept with my Dell latitude laptop on my bed with the top up and now I think I messed up the keyboard. I've tried cleaning it, removing t...

3 replies Last reply on 26 Dec 2018 by
ac3mark

Lenovo keyboard issues with b,v, and n keys

Hello, My refurbished Lenovo Thinkpad is having issues with keyboard. When I select the "b" key the system selects "vb". Same problem with "n". Wh...

1 reply Last reply on 25 Dec 2018 by
xpcman

Acer laptop stuck on loading screen

 Solved

Hello, My laptop stuck on the Acer loading screen. After I restart the laptop many times, the automatic repair loading screen appear and then goes...

1 reply Last reply on 25 Dec 2018 by
Daniel Telele  

What caused my monitor go to sleep?

Hello, First I started to restore my computer. It pointed to repair your computer in safe mode. In the night I turned off my computer and the next...

1 reply Last reply on 24 Dec 2018 by
Daniel Telele  

Not booting window from usb

Hello, I have a problem with my HP desktop computer. The window is not booting from USB when I put USB in a start and once a computer start and the...

3 replies Last reply on 24 Dec 2018 by
kieferschild

How to format a pen drive?

 Solved

Hi, How can I format my pen drive?

3 replies Last reply on 24 Dec 2018 by
rashisaxsena

Computer stuck on hp blue screen

Hello, I have a problem with my computer. It keeps showing the HP blue screen and boot menu, but my keyboard won't respond and the fans slow down....

1 reply Last reply on 23 Dec 2018 by
xpcman

Can't access the files on my external hard drive

Hello, Can't access files on my external hard drive. It worked for months, now when it's plugged in it shows as a CD=Drive "E". When clicked on, sa...

1 reply Last reply on 22 Dec 2018 by
xpcman

Freezing problem in laptop

Hello, My Acer i5 7th generation is starting to hanging very much while I just bought it.when I open it and start doing some work then the pointer ...

1 reply Last reply on 22 Dec 2018 by
xpcman

Pc turns on then back off without display

Hello, So I switched all my components to a new mobo and once I got everything hooked up I turn it on and no display. All fans are working it’s not...

3 replies Last reply on 21 Dec 2018 by
ac3mark

How to reset bios on my toshiba satellite c50-a483?

Hi, Can you help me to reset Bios (jumper) on my Toshiba Satellite c50-a483?

1 reply Last reply on 21 Dec 2018 by
ac3mark

My computer does not recognize my creative mp3

 Solved/Closed

Hello, I have a Creative zen v plus 2mg mp3 player. It recentaly had a problem where it would not do anything,even when I reset it. I fixed it by tak...

Last reply on 20 Dec 2018 by
Laz

My lg monitor shows black screen while cpu is running

The first thing I noticed immediately I connected the monitor to electric power source the monitor flashed a brown light then after that it went black...

1 reply Last reply on 20 Dec 2018 by
dannyds
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