Try this 1
Open Gmail --> Click on "Can't access your account?
" --> Select "I don't know my
--> Enter your E-Mail ID and click on "Continue" button --> Enter the
Captcha as shown in the image and click on "Continue" button --> When "Reset
your password using the verification method below:"
appears, click on hyperlink
"Verify your identity"
from the line "Can't access any of these recovery options?
Verify your identity by answering multiple questions about your account."
Follow the onscreen instructions by providing correct information about your